Sr. Engineering Manager, Infrastructure

Everlywell; Austin (TX); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Everlywell is hiring an Engineering Manager, Infrastructure to lead IT Operations, DevOps/Platform Engineering, and Security Engineering. You will own infrastructure, cloud operations, and internal tooling that enable product teams to ship quickly and securely.

You will grow engineers, drive security controls, automation, incident response, and ensure IT help desk SLAs while maintaining SOC 2, HITRUST, and HIPAA alignment.

Qualifications

• 7+ years in Infrastructure, DevOps or Security roles.
• 3+ years of people management experience.
• Hands-on with secure cloud-based infrastructure (AWS) and modern DevOps practices.

Responsibilities

• Lead and mentor Infrastructure, Security, and IT teams.
• Own AWS cloud infrastructure and deployment pipelines for reliability and security.
• Build and maintain CI/CD pipelines (GitLab, Docker).
• Drive adoption of infrastructure-as-code (Terraform).
• Define and track SLOs/SLIs for key services.
• Support HIPAA, SOC 2, HITRUST compliance programs.
• Coordinate cross-functionally with Legal, Privacy, Compliance and Product teams.

Skills

Leadership

Cloud Infrastructure

DevOps

Security Engineering

CI/CD

Infrastructure as Code

SRE/Incident Response

Automation

Python/Golang/Scripting

Security Compliance

Education

BS in CS/Engineering

Tools

GitLab

Docker

Terraform

AWS

SIEM

EDR

Job description

Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.

Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners. In 2025, an estimated 1 in 94 U.S. adults received an Everlywell test, solidifying our spot as the #1 at-home testing company in the country. Fueled by AI and built for scale, we’re breaking down barriers, closing care gaps, and unlocking a more connected healthcare experience that is smarter, faster, and more personalized

.
We are hiring an Engineering Manager, Infrastructure to lead the teams responsible for Everlywell’s core technology foundation: IT Operations, DevOps/Platform Engineering, and Security Engineeri

ng
In this role, you wi

ll:
Manage and grow engineers and IT specialists while remaining close to the technical

workOwn infrastructure, cloud operations, and internal tooling that enable product teams to ship quickly and saf

ely.
Drive implementing key security engineering responsibilities such as implementing security controls, automation, and incident response playb

ooks.
Ensure our IT help desk delivers reliable SLAs, and that onboarding/offboarding, access provisioning, and deprovisioning are executed accurately and sec

urely.
Maintain and improve our security posture and DevOps maturity in alignment with SOC 2, HITRUST, and HIPAA requirements, enabling highly effective engineering

teams.
You will report to the Head of Technology and partner closely with Security, Compliance, Privacy, and Product Engineering leadership to define and execute a cohesive roadmap across infrastructure, security, and IT op

erations
We are in high-growth, startup mode and need someone who is willing to get their hands dirty while building a strong team and durable p

ractices.What Y

• ou'll Do:Leadership & People M
• anagementManage, grow, and mentor Infrastructure, Security, and IT team members; provide regular coaching, feedback, and career dev
• elopment.Become an expert on our infrastructure, security tooling, and IT environment and provide technical guidance to
• the team.Foster an engineering culture of teamwork, accountability, high standards, and continuous imp
• rovement.
  Infrastructure, DevOps & R
• eliabilityOwn and evolve our AWS-based cloud infrastructure and deployment pipelines to support secure, reliable, and scalable app
• lications.Partner with product engineering teams to build and maintain CI/CD pipelines (e.g., GitLab, Docker) and platform capabilities that improve the ease of writing, testing, and deplo
• ying code.Drive adoption of infrastructure-as-code (e.g., Terraform) and configuration manage ment best
• practi ces.Define and track SLOs/SLIs for key infrastructure services and collaborate with teams on reliability and performance imp
• rovements.
  Security Engineering &
• ComplianceLead a small Security Engineering function focused on threat detection, incident response, and security automation, while still contributing directly to high-impact tech
• nical wor k.Implement and maintain security controls across cloud, network, endpoint, and application layers; build automated guardrails into our platform and CI/CD
• pipel ines.Deploy, tune, and support security tooling such as SIEM, EDR, vulnerability management, and secrets management platforms; leverage an “AI-first” mindset where appropriate to improve det ection an
• d resp onse.Design and refine incident response processes and playbooks; coordinate cross-functional response with Legal, Privacy, Compliance, and Communa tions w
• hen nee ded.Support HIPAA, SOC 2, and HITRUST compliance efforts by documenting and monitoring security practices in partnership with Compliance a
• nd Privacy.
  IT Operations & Servic
• e ManagementLead the IT help desk and systems administration function, ensuring responsive, high-quality support for employees and enforc ing
• cl ear SLAs.Own end-to-end onboarding and offboarding workflows, including device management, identity and access provisioning/de-provisionin g, and data
• protecti on.Establish and maintain standards for endpoint management, patching, asset tracking, and coll abor
• ation t ools.Partner with HR, Finance, and department leaders to ensure IT processes support the full employee lifecycle and maintain least-privi
• lege access.
  Strategy, Roadmapping &
• CollaborationBuild and maintain an integrated roadmap spanning infrastructure, security, and IT to support business growth and engineering
• productivit y.Collaborate with senior leaders to assess near-term and long-term infrastructure and security needs, and make pragmatic tradeoffs between risk, spe
• d, and c ost.Regularly communicate priorities, risks, and progress to stakeholders across Engineering, Security, Compliance, an

d Operations

• .
  Who You Are:You are comfortable managing both people and platforms: you can drive strategy while getting hands-on in the systems and tools y
• our teams own.You naturally collaborate across engineering, IT, compliance, and business teams, and can tailor your communication to technical and non-techni
• cal audiences.You’re energized by environments where there’s more to do than time allows, and you’re adept at pri ortizing a
• nd delegating.You are passionate about security and privacy and see them as enablers for the busin ss, not jus
• t c onstraints.You care deeply about mentoring and growing engineers and IT professionals, and you model ownership and f

ollow-through.Wh

• at You've Done7+ years of experience in Infrastructure, DevOps, Security Engineering, or related rol es, including 3+ years of peo ple management (engineeri ng and/or IT).BS in Computer Science, Engineering, Information Systems, or equi val ent practi ce experience.Hands-on experience operating secure, cloud-based infrastructure (AWS strongly preferred) and modern DevOps practices (CI/CD, containerization, infrastruc ture-as-code).Experience with security frameworks and certifica tions such as HITRUST, SOC 2, HIPAA, IS
• T, and/or I SO.Familiarity with authentication and authorization technologies (SSO/SAML, OAuth, OpenID Connect) a nd Zero T ust concepts.Experience with IT operations and service management (help desk tooling, asset management, endpoint management, identity & acces
• s management).Strong technical background with one or more programming/scripting languages (e.g., Python, Bash, Golang, Ruby) used for automatio
• n and tooling.Proven ability to influence and inspire cross-functional teams to adopt best practices around security, reliability, and operation
• al excel lence.Relevant certifications are a plus (e.g., AWS Security Specialty, CISSP, Security+, AWS Cloud Practitioner, Azure Fundam