Sr Engagement (Project, Delivery) Manager - Higher Education & Nonprofit

Workday; United States; Hybrid; USD 123,000 - 184,000; Full time

Benefits offered by this job

Flexible work arrangements

Job summary

Workday is seeking an Engagement Manager for its Higher Education practice. You will lead the end‑to‑end delivery of Workday deployments, managing client relationships with executive sponsors and project teams.

The role combines program leadership, delivery excellence, and strategic collaboration with Sales and Delivery leadership. You will drive planning, staffing, budgeting, risk management, and customer success across multiple engagements, ensuring profitability and referenceability.

Qualifications

• 6+ years of project management experience in medium/large ERP deployments.
• Experience implementing Workday or similar ERP systems (HCM/Finance/SIS).
• Strong leadership and communication skills with executive stakeholders.

Responsibilities

• Project manage multiple Workday implementations in Higher Education.
• Guide delivery including planning, staffing, risk management, and issue resolution.
• Maintain budget adherence and ensure profitable delivery across engagements.
• Collaborate with sales to shape delivery approach and SOWs.
• Mentor resources and ensure proper staffing and scheduling.
• Drive client referenceability and smooth transition to product support.

Skills

Project management

ERP systems

Stakeholder management

Commercial acumen

Travel flexibility

Tools

Microsoft Project

Smartsheets

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations. As an Engagement Manager in our Higher Education practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.

About the Role

As an Engagement Manager, you will ensure the successful implementation of the Workday products for our Higher Education customer base. The Engagement Manager, through building key relationships with the client executive leadership and implementation team(s), will drive the implementation from planning through multiple moves to production. In addition, you will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, project status reporting, etc.) and work with the Client PM to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.

What you’ll be doing:

• Project manage one or more Workday product implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to minimize project risks
• Work with the client PM to identify/resolve all issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with sales and/or development
• Identify opportunities to position other service offerings
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Expected results within 12 months:

• Become a specialist in Workday's Implementation Methodology as well as the Student Deployment Approach for use on all engagements
• Demonstrate competency in the Workday Platform and Student product suites
• Full project P+L ownership

About You

Basic Qualifications: Sr Engagement Manager (P4)

• Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.
• Prior consulting experience (6+ years) either as an internal consultant or with a consulting/software company.
• Experience implementing (6+ years) Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application.
• Working knowledge (4+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.

Basic Qualifications: Principal Engagement Manager (P5)

• Demonstrable experience (8+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.
• Prior consulting experience(8+ years) either as an internal consultant or with a consulting/software company.
• Experience implementing (8+ years) Workday.
• Working knowledge (6+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.

Other Qualifications (preferred)

• Previous experience with project management tools (Microsoft Project, Smartsheets, etc).
• Experience in project management incorporating financial business processes and financial reporting
• Experience overseeing 3rd parties on a project
• Business development experience
• Previous service sales experience is a plus.
• Successful candidates have a balance of functional (business) and technical experience
• Demonstrated executive presence, including outstanding communication skills, confidence, and the ability to inspire and influence others, is highly valued.
• Strong influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders, are crucial.
• Proven ability to effectively lead service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations, is essential.
• Excellent time management skills, with the ability to prioritize, organize, and effectively handle workload to meet scheduled completion dates and enhance productivity, are key to success in this role.
• Ability to travel 50 percent or more of the time

Posting End Date: 10/31/26 The application deadline for this role is the same as the posting end date stated.

Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role‑specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $122,800 USD - $184,200 USD Additional US Location(s) Base Pay Range: $116,600 USD - $207,200 USD Additional Considerations: The application deadline for this role is the same as the posting end date stated as below: 10/31/2026

Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in‑person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in‑office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.

Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law.

If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.

Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. You may view the Workday's Pay Transparency Policy, and Know Your Rights Notice, by clicking on their corresponding links. Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodation, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email [e-mail], as far in advance as possible.