Sr. Engagement Manager- Network Success

WellSky; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Join a leading company in healthcare as a Sr. Engagement Manager overseeing network success. This role involves building provider networks, optimizing workflows, and fostering relationships with key stakeholders, with a chance to make a tangible impact in the industry while enjoying excellent benefits.

Benefits

Excellent medical, dental, and vision benefits

Mental health benefits through TelaDoc

Prescription drug coverage

Generous paid time off, plus 13 paid holidays

Paid parental leave

100% vested 401(K) retirement plans

Educational assistance up to $2500 per year

Qualifications

• 8-12 years relevant work experience required.
• Bachelor's Degree or equivalent work experience.

Responsibilities

• Develop and execute engagement strategies for clients.
• Serve as a trusted advisor to health system stakeholders.
• Lead go-to-market initiatives for implementations.
• Drive market health improvements by tracking KPI's.
• Manage escalations and complex client needs.

Skills

Network building

Provider education

Client engagement

Strategic planning

Education

Bachelor's Degree

Job description

Sr. Engagement Manager – Network Success

This job is responsible for extensive network building and provider education of assigned market of solutions and clients within the reach of WellSky services. The scope of this job includes working closely with internal teams to highlight the benefits of key referral workflows, solutions, and programs.

We invite you to apply today and join us in shaping the future of healthcare!

Key Responsibilities:

• Develop and execute advanced engagement strategies for WellSky Connected Networks clients including hospitals & post-acute providers and optimize workflows while driving network growth.
• Serve as a trusted advisor to health system stakeholders in order to foster relationships across business lines and deliver impactful provider engagement.
• Lead go-to-market initiatives for implementations in order to integrate solution design, workflow optimization, and strategic engagement plans.
• Drive market health improvements by tracking and monitoring specific KPI’s to enhance provider networks, solution utilization and spearheading targeted outreach initiatives, enhancing utilization.
• Manage escalations and complex client needs in partnership with cross-functional teams to promote satisfaction and long-term retention.
• Gather client insights to influence solution roadmaps, drive continuous innovation, and enhance the provider network experience.
• Perform other job duties as assigned.

Required Qualifications:

• At least 8-12 years relevant work experience
• Bachelor's Degree or equivalent work experience

Job Expectations:

• Willing to travel up to 30% based on business needs.
• Willing to work additional or irregular hours as needed.
• Must work in accordance with applicable security policies and procedures to safeguard company and client information.
• Must be able to sit and view a computer screen for extended periods of time.

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year