Sr eCommerce Merchandiser

Fossil Group; Richardson (TX); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid parental leave

Generous PTO

Hybrid schedule

Work-from-Anywhere options

Tuition reimbursement

Job summary

Fossil Group in Richardson, TX is seeking a Sr. eCommerce Merchandiser to drive on-site product presentation, campaigns, and content optimization to deliver an exceptional brand experience.

You will collaborate with Marketing, Merchandising, Planning and Web teams to optimize product data, enhance site search and navigation, and monitor performance to boost conversions and AOV.

Qualifications

• Bachelor's degree in eCommerce, Marketing, Merchandising, or related field.
• 2–5 years of experience in eCommerce Merchandising, Digital Retail, or Online Marketing.
• Strong analytical skills with data interpretation and actionable insights.
• Experience with eCommerce platforms (Salesforce Commerce Cloud preferred).
• Knowledge of SEO, UX principles, and digital merchandising best practices.
• Excellent organizational skills and ability to manage multiple priorities.

Responsibilities

• Execute seasonal updates, campaigns, and promotions with Marketing and Merchandising.
• Ensure site presentation reflects the brand through storytelling.
• Merchandise products across websets and promotions per brand standards.
• Maintain accurate product data: imagery, descriptions, attributes, pricing, inventory.
• Conduct regular site audits for merchandising, pricing, imagery, and search.
• Optimize on-site search and PLP filters via analytics-driven refinements.
• Monitor and optimize product recommendations, upsell, cross-sell strategies.
• Analyze site performance metrics and provide actionable recommendations.
• Shop competitors to identify trends and opportunities.
• Partner with Merchandising, Planning, and Marketing to align strategies.
• Collaborate with Creative and Content teams to maintain brand storytelling.
• Communicate with cross-functional partners to resolve issues and drive initiatives.

Skills

Analytical thinking

Cross-functional collaboration

eCommerce merchandising

SEO & UX knowledge

Data interpretation (GA, ContentSquare

Education

Bachelor's degree in eCommerce/Marketing/Merchandising

Tools

Google Analytics

Content Square

Salesforce Commerce Cloud

Job description

Make An Impact:

The Sr. eCommerce Merchandiser plays a key role in driving the success of our online business by partnering on key site enhancement initiatives, site merchandising, and content to deliver the best possible user experience. This role ensures our eCommerce site is the best expression of our brand.

This role is a hybrid position, requiring you to be onsite Monday through Thursday, with the option to work remotely on Fridays.

What you will do in this role:

• Executes seasonal updates, campaigns, and promotional plans in coordination with Marketing and Merchandising teams
• Ensure the site reflects the best expression of the brand through thoughtful product presentation and storytelling
• Merchandise products strategically across websets and promotions - ensuring items are boosted/unboosted and displayed according to brand standards
• Maintain accurate and optimized product data - including imagery, descriptions, attributes, pricing, and inventory
• Conduct regular site audits to validate correct category merchandising, pricing, imagery, attribution, search functionality, and product refinements.
• Optimize on-site search and PLP filters by regularly reviewing search terms, refining attributes, and making recommendations for new refinements to enhance discoverability based on analytics
• Monitor and optimize product recommendation, upsell, and cross-sell strategies to drive conversion and average order value
• Analyze site performance metrics using analytics tools & provide actionable recommendations to improve conversion, engagement, and customer experience
• Shop competitive sites to identify emerging trends, best practices, and opportunities for site enhancements
• Partner with Merchandising, Planning, and Marketing teams to align online merchandising strategies with overall business goals
• Collaborate closely with Creative and Content teams to maintain brand consistency and deliver compelling storytelling
• Communicate regularly with cross-functional partners - including Marketing, Merchandising, Planning, and Web Development - to resolve issues, share insights, and drive key initiatives forward

Who You Are: Requirements

• Bachelor's degree in eCommerce, Marketing, Merchandising, or related field (or equivalent experience).
• 2-5 years of experience in eCommerce Merchandising, Digital Retail, or Online Marketing.
• Strong analytical skills with the ability to interpret data and translate insights into actionable strategies (Google Analytics and Content Square experience preferred)
• Experience with eCommerce platforms (Salesforce Commerce Cloud experience preferred)
• Working knowledge of SEO, UX principles, and digital merchandising best practices.
• Excellent organizational skills and attention to detail; ability to manage multiple priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills

Preferred Qualifications

• Experience in fashion, beauty, or consumer goods industries
• Familiarity with PIM and digital asset management systems
• Understanding of UX principles and CRO (Conversion Rate Optimization)

What We Offer:

• Comprehensive Benefits: Includes health and well-being services
• Retirement Planning: 401(k) match and educational resources
• Paid Parental Leave & Return to Work Program: Support for new parents and caregivers
• Generous Paid Time Off: Floating Holidays, Sick Time, Personal Days, Summer Flex Fridays
• Work Flexibility: Hybrid schedule plus "Work-From-Anywhere" options
• Tuition Reimbursement: Support for approved educational programs