Sr. Director- Strategic Initiatives

Optimum; New York (NY); On-site; USD 161,000 - 230,000; Full time

Job summary

Optimum is seeking a Senior Director of Strategic Initiatives Portfolio Management to lead enterprise-wide priority initiatives, aligning operations with financial targets and broadband subscriber growth. This senior role reports to the VP of Finance Strategy and Integration and drives end-to-end planning and governance.

This role partners across Finance, Technology, Operations and HR to ensure alignment on business cases, tracking benefits, and delivering measurable results.

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 10+ years of experience in enterprise strategy, program management, or corporate strategy/transformation roles.
• Demonstrated experience managing large, complex, cross-functional enterprise portfolios or programs in matrixed organizations.
• Proven ability to engage credibly with senior executives and the executive team, translating complex strategic and financial information into clear narratives.
• Strong analytical mindset with the ability to interpret financial and operational data, model scenarios, and evaluate investment trade-offs.
• Experience developing governance frameworks, prioritization criteria, and executive reporting for enterprise-level initiatives.
• Comfortable operating in a highly cross-functional environment spanning technology, finance, operations, and customer-facing business units.

Responsibilities

• Manage the portfolio of strategic initiatives supporting both broadband subscribers and financial targets as part of Optimum’s plan of record.
• Partner with leadership across Finance, Technology and the Business to ensure alignment on business cases and roll-up to company-wide goals and forecast.
• Track and report on expected vs. realized benefits and savings against defined targets as initiatives are deployed.
• Lead the cross-functional planning and execution of strategic operational initiatives aimed at transforming performance across the business.
• Oversee the end-to-end execution of initiatives, including scope, timeline, resourcing, budget, and risk management.
• Establish governance cadences, including steering committees and working team status reviews, to track progress, surface risks, and drive timely decisions.

Skills

Enterprise strategy

Program management

Cross-functional coordination

Executive reporting

Stakeholder management

Education

Bachelor's degree in Business Administration or related field

Master's degree or MBA

Tools

PMP certification

Job description

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Location:

Long Island City, NY, US, 11101

Brand: Optimum

Requisition #: 12843

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

The Senior Director of Strategic Initiatives Portfolio Management is a senior leadership role responsible for leading priority initiatives across the enterprise to support achievement of broadband subscriber adds and other key company financial targets. This role will serve as part of our enterprise-wide strategic planning and program lifecycle team at Optimum, reporting directly to the VP of Finance Strategy and Integration.

This role will lead planning and execution of key initiatives in Optimum’s plan of record to support achievement of organizational goals. They are a champion for aligning operational priorities with clear execution plans, ensuring the company's most important initiatives are resourced, tracked, and delivered to meet targets.

Responsibilities

• Manage the portfolio of strategic initiatives supporting both broadband subscribers and financial targets as part of Optimum’s plan of record.
• Partner with leadership across Finance, Technology and the Business to ensure alignment on business cases and roll-up to company-wide goals and forecast.
• Track and report on expected vs. realized benefits and savings against defined targets as initiatives are deployed.
• Lead the cross-functional planning and execution of strategic operational initiatives aimed at transforming performance across the business.
• Oversee the end-to-end execution of initiatives, including scope, timeline, resourcing, budget, and risk management.
• Establish governance cadences, including steering committees and working team status reviews, to track progress, surface risks, and drive timely decisions.

Change Management & Customer Experience

• Partner with Operations, Communications, and HR teams to ensure both customers and employees are supported throughout the rollout of initiatives including training, communication, and feedback loops.
• Champion a people-first approach to operation changes, ensuring both the frontline teams and customers are considered throughout the process.
• Monitor adoption and performance metrics post-initiative launch, driving continuous improvement of new processes for both customers and employees.
• Design feedback and engagement mechanisms to ensure initiatives remain aligned with customer and employee needs throughout execution.

Cross-Functional Alignment & Executive Reporting

• Serve as the central coordination point across Technology, Operations, Finance, Communications, and HR to ensure enterprise strategic initiatives are aligned and progressing.
• Develop and maintain executive-ready dashboards and status reporting, including portfolio pipeline and initiative overview; progress against investment priorities, with gap analysis and forward outlook; and key risks, decisions required, and trade-offs.
• Facilitate senior leadership discussions on prioritization, trade-offs, and resourcing across the technology investment portfolio as-needed.

Governance & Continuous Improvement

• Conduct post-initiative retrospectives to capture lessons learned and continuously improve portfolio and program management practices across the operations.
• Partner with the team to continue to standardize and optimize governance practices including project playbooks, timelines, RACI structures, and communication templates to ensure consistent and repeatable execution across projects.

Qualifications

Required

• Bachelor's degree in Business Administration or a related field.
• 10+ years of experience in enterprise strategy, program management, or corporate strategy/transformation roles.
• Demonstrated experience managing large, complex, cross-functional enterprise portfolios or programs in matrixed organizations.
• Proven ability to engage credibly with senior executives and the executive team, translating complex strategic and financial information into clear narratives.
• Strong analytical mindset with the ability to interpret financial and operational data, model scenarios, and evaluate investment trade-offs.
• Experience developing governance frameworks, prioritization criteria, and executive reporting for enterprise-level initiatives.
• Comfortable operating in a highly cross-functional environment spanning technology, finance, operations, and customer-facing business units.

Preferred

• Master's degree or MBA.
• Prior experience in a Chief of Staff, corporate strategy, or enterprise PMO leadership role.
• PMP or equivalent professional certification.
• Experience in telecommunications, cable, or a related consumer services industry.
• Background in change management or organizational effectiveness.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $161,186.00-$230,265.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City