Sr. Director, Software Engineering

asurion; United States; On-site; USD 190,000 - 260,000; Full time

Job summary

Asurion is seeking a Senior Director of Software Engineering - Back Office Technology to lead the technology strategy and engineering organization across ERP and enterprise platforms. The role focuses on platform transformation, automation, data, and AI-driven initiatives while partnering with product, design, security, and operations to ensure high-quality releases.

You will manage a distributed team of engineers, drive modernization across ERP ecosystems, and establish standards that enable

Qualifications

• Experience leading an engineering organization of 50+ engineers.
• Ability to define architecture principles and standards.
• Proven track record delivering ERP and enterprise platforms.

Responsibilities

• Define and execute a technology strategy across ERP and related systems.
• Lead a 50+ engineer distributed organization and mentor talent.
• Define architecture principles and guardrails for autonomous teams.
• Drive ERP platform modernization and cloud-enabled transformation.
• Own engineering and architecture for Microsoft Dynamics 365 Finance & Functional Management.
• Partner with executives to shape modernization roadmaps.

Skills

Team leadership

ERP systems

Architecture governance

Cloud transformation

AI & automation

Tools

Microsoft Dynamics 365

Job description

JOB CODE TEC6004

Sr Director Software Engineering

MANAGEMENT LEVEL 4 Senior Director

DISCIPLINE

REPORTS TO

FSLA CLASSIFICATION

Salary

The Sr Director of Software Engineering leads multiple engineering teams to deliver scalable, secure software products aligned to business goals. This role defines engineering strategy, establishes standards, and drives execution across the development lifecycle. The leader partners with product, design, security, and operations to prioritize roadmaps, manage risk, and ensure timely, high-quality releases. Responsibilities include talent development, budgeting, vendor management, and continuous improvement of practices. Success is measured by product outcomes, reliability, velocity, and team engagement.

Senior Director, Software Engineering - Back Office Technology

Location: Nashville, TN

About Asurion

At Asurion, we don't just redefine, we reinvent. We began by establishing a culture that rewards results and isn't confined by hierarchy. As a result, we have achieved phenomenal growth. Today, this entrepreneurial spirit is as strong as ever. It's in our DNA. We foster a culture where our team members collaborate daily to make a difference, for our clients, customers, and themselves. Our dynamic and inclusive environment ensures that each of our 20,000+ team members has the opportunity to reach their full potential while fulfilling the needs of more than 280 million consumers. We value leveraging cutting-edge and market-leading technologies to solve challenging and unique problems and innovate quickly. We embrace ruthless prioritization and iterative delivery to maximize the speed and value we deliver to our business and our customers. We work in small, empowered, meritocratic teams where everyone has an equal voice and the best idea in the room wins.

Who's a Great Match for Us

• You Put Customers First: Build strong relationships with the global functions including but not limited to Supply Chain, Product, and Client Services organizations through the delivery of exceptional results.
• You Play a Team Sport: Foster an inclusive environment where ideas are welcomed, collaboration thrives, and results are shared.
• You Take Ownership: Take initiative, drive strategic outcomes, and deliver in a fast-paced, ever-changing business environment.
• You Collaborate and Then Commit: Partner across functions, facilitate delivery alignment, and lead with influence.
• You Want to Reach Your Full Potential: Embrace and drive change, challenge the status quo, and promote continuous innovation.

What You'll Do

As the Senior Director of Software Engineering - Back Office Technology, you will lead the technology strategy, engineering organization, platform transformation, and software delivery capabilities with a focus on Asurion's global Supply Chain, or other large functions. You will own the engineering and architecture strategy across the technology ecosystem, including our ERP platform and surrounding enterprise capabilities. You'll combine deep technical leadership with enterprise-scale vision to simplify our technology landscape and build scalable, configurable, intelligent platforms through cloud, automation, data, and AI-driven transformation.

Technology & Engineering Leadership

• Own the technology strategy across critical functional capabilities including inventory, order management, fulfillment, warehouse operations, reverse logistics, and end-to-end operational visibility across ERP and adjacent systems.
• Lead, develop, and mentor a high-performing, distributed software engineering organization of more than 50 engineers.
• Define and enforce architecture principles, engineering standards, integration patterns, data ownership boundaries, and extensibility guardrails that enable autonomous teams while prioritizing standard platform capabilities, configuration over customization, reuse, and reduced technology complexity.
• Define and execute an innovative product and technology vision that evolves the organization from service delivery to value generation.
• Partner with cross-functional executives to shape the modernization roadmap, emphasizing automation, scalability, and intelligent systems.
• Craft and drive delivery of a technical roadmap for ERP platforms within a function, enhancing the system of record for global inventory and fulfillment operations.
• Own the engineering and architecture strategy for Microsoft Dynamics 365 Finance & Functional Management and its surrounding technology ecosystem, establishing clear boundaries between ERP core capabilities, extensions, integrations, data platforms, and differen