Sr. Director - Security Services Leader – Delivery, Market Strategy & Partnerships

Rackspace Technology; United States; Remote; USD 180,000 - 307,000; Full time

Job summary

A leading cloud solutions provider is seeking a Security Services Leader to oversee delivery of innovative cybersecurity services. The role requires over 10 years of experience in cybersecurity, strong operational leadership skills, and the ability to shape offerings based on market trends. Ideal candidates will have a Bachelor’s degree in a related field and expertise in managing large-scale security engagements. This position offers a competitive salary and the opportunity to shape strategic partnerships.

Benefits

Competitive salary

Incentive compensation opportunities

Employee Stock Purchase Plan

Qualifications

• Over 10 years of experience in cybersecurity services with leadership roles.
• Strong understanding of threat management, identity, and compliance.
• Experience shaping service offerings based on market intelligence.

Responsibilities

• Oversee delivery of security consulting and managed services.
• Monitor market trends to inform service strategy.
• Build relationships with technology vendors and partners.

Skills

Cybersecurity expertise

Delivery and execution excellence

Strategic thinking

Client relationship management

Education

Bachelor’s degree in computer science or related field

Job description

Role Overview

We are seeking a dynamic Security Services Leader to lead the delivery of cutting-edge cybersecurity services while shaping market-aligned offerings and building strategic partnerships. This role combines operational leadership with market insight and business development acumen to drive service excellence, innovation, and growth.

Success in this role means

Security services are delivered flawlessly, offerings are continuously aligned with market needs, and strategic partnerships drive growth and competitive advantage.

Lead Delivery of Security Services

• Oversee the delivery of security consulting, implementation, and managed services engagements.
• Ensure all projects meet scope, quality, budget, and timeline commitments.
• Drive operational excellence through best practices, process improvements, and talent development.

Understand the Market & Shape Offerings

• Monitor market trends, emerging threats, and client needs to inform service strategy.
• Develop and refine security offerings that address evolving market demands.
• Collaborate with product, sales, and marketing teams to launch new services.

Build & Strengthen Partnerships

• Cultivate relationships with technology vendors, integrators, and alliance partners.
• Co-develop joint solutions and go-to-market initiatives with strategic partners.
• Represent the organisation in partner and industry events to enhance market presence.

Qualifications & Experience

• 10+ years in cybersecurity services, with 5+ years in delivery leadership.
• Proven track record of managing large-scale, multi-geography security engagements.
• Strong understanding of security domains (e.g., threat management, cloud security, identity, compliance).
• Experience shaping service offerings based on market intelligence.
• Demonstrated success in building and managing strategic partnerships.

Core Competencies

• Delivery & Execution Excellence
• Market Insight & Strategic Thinking
• Service Innovation & Offering Development
• Partner & Ecosystem Management
• Client Relationship Management

Education

• Bachelor’s degree in computer science, information systems, engineering, business administration or a related field is required. Master’s degree is preferred but not required.

Sponsorship

• This role is not sponsorship eligible
• Candidates need to be legally allowed to work in the US for any employer

Travel

• As per business requirements

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $180,000/year in our lowest geographic market up to $307,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.

Information on benefits offered is here.

About Rackspace Technology

We are the multi-cloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. We embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We are committed to offering equal employment opportunity without regard to age, color, disability, gender identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnicity or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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