Sr Director Rebate Invoicing and Audit

Blue Cross Blue Shield Association; New York (NY); Remote; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Senior Director for Rebate Invoicing & Audit to lead innovative invoicing processes and enhance client experiences. This strategic leadership role requires a seasoned professional with extensive experience in client relations and project management, particularly in the healthcare sector. The successful candidate will drive operational excellence, manage client inquiries, and collaborate with senior leaders to shape the long-term vision of invoicing operations. Join a forward-thinking organization dedicated to improving drug affordability and access for millions of Americans, and take on a role that fosters continuous learning and innovation.

Benefits

Paid Time Off

11 Holidays

Medical/Dental/Vision Insurance

Generous 401(k) Match

Lifestyle Spending Account

Qualifications

• 10+ years in client relations and project management roles.
• Extensive experience in the healthcare or PBM industry.

Responsibilities

• Lead the invoicing and rebate operations team effectively.
• Monitor performance metrics and provide insights on trends.

Skills

Client Relations

Analytical Skills

Leadership

Communication

Collaboration

Adaptability

Education

Bachelor's degree in Business

Bachelor's degree in Finance

Bachelor's degree in Healthcare Administration

Job description

The hiring range for this role is:

$150,000.00 - $200,000.00

This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the hiring range, and this range may be modified in the future. A candidate's position within the range may depend on factors such as competencies, education, qualifications, certifications, experience, skills, seniority, performance, shift, travel requirements, and organizational needs.

This job is also eligible for annual bonus incentive pay.

We offer a comprehensive benefits package including paid time off, 11 holidays, medical/dental/vision insurance, a generous 401(k) match, a lifestyle spending account, and other benefits to eligible employees.

Note: No pay amount is considered wages or compensation until earned, vested, and determinable. Bonus, commission, or other compensation remains at the company's discretion unless paid, and may be modified.

Synergie Medication Collective is a new organization focused on improving drug affordability and access, serving nearly 100 million Americans.

The Senior Director, Rebate Invoicing & Audit, is a strategic leadership role responsible for leading the end-to-end invoicing and rebate operations team, overseeing client inquiries, and delivering value. The role partners with Financial Operations and IT to drive innovation, strategic plans, and project implementation, shaping the long-term vision for invoicing processes, working with senior leaders and external stakeholders to optimize client experience and ensure alignment across initiatives.

• Manage all aspects of client relationships and rebate operations, supporting invoicing issues and internal teams.
• Monitor and analyze performance metrics, providing insights on trends, risks, and opportunities.
• Support daily rebate processes.
• Define and execute strategic vision for invoicing and rebate operations, ensuring cross-functional alignment.
• Engage with participants and clients to address invoicing questions or concerns promptly.
• Lead development and implementation of strategies to enhance workstream interdependencies.
• Act as a trusted advisor to executive leadership, delivering presentations on objectives, progress, and challenges.
• Drive change management activities impacting clients.
• Identify and manage interdependencies between strategic initiatives and operational areas, representing the organization externally.
• Collaborate with the VP of Client Relations for client communication strategies.
• Facilitate planning with stakeholders to align on roadmaps, budgets, and schedules.
• Build and mentor a high-performing team, fostering a culture of continuous learning and innovation.

Education
Bachelor's degree in Business, Finance, Healthcare Administration, or related field, or equivalent experience.

Experience
Required: 10 years in client relations, rebates, project management, or related leadership roles, with extensive healthcare or PBM industry experience. Must be eligible to work in the U.S. without sponsorship.

Preferred: Client engagement, program management, PBM/healthcare experience.

Knowledge, Skills, and Abilities include client experience, analytical skills, leadership, communication, collaboration, and adaptability.

Financial Responsibilities include revenue, budget, and people management.

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