Sr. Director Quality Systems & Strategy

Johnson & Johnson Innovative Medicine; Danvers (MA); On-site; USD 178,000 - 307,000; Full time

Job summary

Johnson & Johnson is seeking a Sr. Director, Quality Systems to lead the design, implementation, and ongoing optimization of the QMS for the Heart Recovery platform and support the broader Quality & Compliance organization.

This role ensures product quality, regulatory readiness, operational excellence, and a high-performing team across development, manufacturing, and post-market activities for cardiac therapies and devices.

Qualifications

• Demonstrated experience developing and executing enterprise/platform-level quality strategy and leading organizational development for quality functions.
• Deep familiarity with QMS standards and regulations: ISO 13485, FDA QSR/21 CFR Part 820, EU MDR, GMPs and other applicable international regulations or directives.
• Proven record managing external regulatory or notified body inspections.
• Strong cross-functional influence, communication and stakeholder management skills.
• Bachelor’s degree in engineering or life sciences; 12+ years in quality systems; 5+ years in leadership.

Responsibilities

• Define, maintain and scale the platform QMS strategy aligned with objectives and regulations.
• Oversee core QMS processes: Document control, CAPA, change control, Training and Escalation.
• Provide advisory support to QMS elements across Design and Product Lifecycle Management.
• Ensure comprehensive Inspection Readiness with Regulatory Compliance.
• Develop and lead multi-year quality strategy and roadmap for Heart Recovery.
• Build and operationalize sustainable organization plan for the Quality Systems team.
• Own workforce budgeting and prioritization for quality investments.
• Lead capability-building initiatives to raise Quality Systems maturity.
• Drive harmonization of policies, procedures and metrics across geographies.
• Define and govern quality KPIs for senior leadership and boards.
• Lead strategic initiatives to drive operational excellence and CI of the QMS.
• Implement and optimize digital quality tools and dashboards.
• Ensure on-time execution of internal and external audit CAPAs and actions.
• Translate policies into pragmatic, risk-based procedures for development and commercialization.
• Recruit, coach and develop a high-performing Quality & Compliance organization.
• Champion a culture of Quality and patient safety.
• Travel up to 25% as needed.

Skills

Agile Decision Making

Collaboration

Compliance Management

CAPA

Data Quality

Developing Others

Incident Management

Inclusive Leadership

Leadership

Operations Management

Performance Measurement

Quality Control

Quality Management Systems

Quality Services

Quality Standards

Risk Management

Succession Planning

System Integration

Systems Analysis

Tactical Planning

Education

Bachelor’s degree in engineering, life sciences, biomedical engineering, or related technical field

12+ years of progressive quality systems experience in medical devices or related regulated field; minimum 5 years in senior leadership

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Systems

Job Category:

People Leader

All Job Posting Locations:

Danvers, Massachusetts, United States of America

Job Description:

JOB SUMMARY

The Sr. Director, Quality Systems will lead the design, implementation, and continuous optimization of the Quality Management System (QMS) for the Heart Recovery platform and own strategy and capability development for the broader Quality & Compliance organization supporting the platform. This role ensures product quality, regulatory readiness, operational excellence, and a high-performing, scalable quality organization across development, manufacturing, and post-market activities for cardiac therapies and devices. This role is appointed the Management Representative and is responsible for ensuring that quality system requirements are effectively established and maintained.

DUTIES & RESPONSIBILITIES

In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

• Define, maintain and scale the platform QMS strategy aligned with corporate objectives and applicable regulations (e.g., FDA QSR/21 CFR Part 820, ISO 13485, EU MDR and other applicable international regulations or directives).

• Oversee core QMS processes: Document control, CAPA, change control, Training and Escalation processes in alignment with applicable local and MedTech shared procedures, where applicable.

• Provides advisory support to QMS elements associated to Design and Product Lifecycle Management as required.

• Ensure there is a comprehensive Inspection Readiness plan in collaboration with J&J Regulatory Compliance.

• Develop and lead the multi-year quality strategy and roadmap for the Heart Recovery platform, aligning with business milestones (clinical, scale-up, commercialization).

• Build and operationalize sustainable organization plan for the Quality Systems team: structure, roles, and skills roadmap.

• Own workforce planning, budgetary planning, and prioritization for quality investments (tools, training, external audits).

• Lead capability-building initiatives (training programs, competency frameworks, leadership development) to raise Quality Systems and compliance maturity across platform end to end execution.

• Drive harmonization and standardization of policies, procedures, and metrics across geographies and business units supporting the platform.

• Define and govern quality KPIs and governance cadence for the Quality & Compliance organization, present status and strategic recommendations to senior leadership and governing boards.

• Identify and lead strategic initiatives to drive operational excellence & continuous improvement of the Quality Management System.

• Implement and optimize digital quality tools and data-driven dashboards.

• Ensure on time execution of Internal and External audit corrective and preventive actions.

• Drive continuous improvement projects to reduce risk, improve cycle times (CAPA, change control), and enable scale-up.

• Cross-functional partnership & advisory for Quality Management System related opportunities.

• Translate enterprise-level quality policies into pragmatic, risk-based procedures that enable product development and commercialization.

• Recruit, coach, and develop a high-performing, Quality & Compliance organization; set performance expectations and career development plans.

• Champion a culture of Quality and Accountability emphasizing patient safety, product integrity, and ethical compliance.

• Responsible for communicating business-related issues or opportunities to next management level

• Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable.

• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

• Performs other duties assigned as needed

EXPERIENCE AND EDUCATION

• Bachelor’s degree in engineering, life sciences, biomedical engineering, or related technical field; advanced degree preferred.

• 12+ years of progressive quality systems experience in medical devices or related regulated field; minimum 5 years in senior leadership.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

• Demonstrated experience developing and executing enterprise/platform-level quality strategy and leading organizational development for quality functions.

• Deep familiarity with QMS standards and regulations: ISO 13485, FDA QSR/21 CFR Part 820, EU MDR, GMPs and other applicable international regulations or directives.

• Proven record managing external regulatory or notified body inspections.

• Strong cross-functional influence, communication and stakeholder management skills.

LOCATION & TRAVEL REQUIREMENTS

• Up to 25% of travel to sites, suppliers, and regulatory meetings based on business needs

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Agile Decision Making, Collaboration, Compliance Management, Corrective and Preventive Action (CAPA), Data Quality, Developing Others, Incident Management, Inclusive Leadership, Leadership, Operations Management, Performance Measurement, Quality Control (QC), Quality Management Systems (QMS), Quality Services, Quality Standards, Risk Management, Succession Planning, System Integration, Systems Analysis, Tactical Planning

The anticipated base pay range for this position is :

$178,000.00 - $307,050.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits