Sr Director, Quality Assurance NAM

SGS; Lincolnshire (IL); On-site; USD 130,000 - 200,000; Full time

Job summary

SGS, a global leader in inspection and certification services, seeks a Sr. Director of Quality Assurance to lead Quality initiatives in the Health & Nutrition and Life Sciences sectors. The role involves ensuring compliance with regulatory standards, promoting a quality-focused culture, and implementing strategic improvement initiatives across the organization.

Qualifications

• Extensive knowledge and experience managing GMP.
• 15+ years in Quality Assurance within the pharmaceutical industry.
• 7+ years managing Quality Assurance teams at the Director level.

Responsibilities

• Provide strategic leadership for the Quality group with a focus on continuous improvement.
• Ensure effective establishment and maintenance of processes for the Quality Management System (QMS).
• Analyze and report on QMS compliance and performance to the Global Head of Quality.

Skills

Communication

Leadership

Problem-solving

Critical thinking

Education

Four-year degree from an accredited college or university

Job description

Company Description

SGS is the global leader and innovator in inspection, verification, testing, and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees across 130 countries and more than 2,400 offices and laboratories, we serve nearly every industry by ensuring the quality and safety of products and services.

Trusted worldwide, SGS leads the market by dedicating passion, pride, and innovation to everything we do. We foster new ideas, welcome challenges to our methods, and are committed to helping our employees reach their full potential.

Job Description

The Sr. Director, Quality Assurance, will provide leadership to the Health & Nutrition, and Life Sciences North America business units, ensuring compliance with regulatory requirements and exceeding customer quality expectations.

• Provide strategic leadership for the Quality group, focusing on continuous improvement of quality system programs
• Establish and deploy Quality policies uniformly across the organization
• Promote a customer-focused quality culture through education, motivation, and empowerment of employees
• Ensure effective establishment and maintenance of processes for the QMS; report on its performance and effectiveness to executive management
• Increase awareness of regulatory and QMS requirements throughout the organization
• Ensure site readiness for inspections and audits, supporting global regulatory inspections and third-party audits
• Analyze and report on QMS compliance and performance to the Global Head of Quality
• Identify critical compliance or business issues, develop remediation strategies, and implement tactical plans using risk management
• Develop response plans for third-party/customer audit findings
• Conduct investigations and internal audits for the Global Quality Excellence team
• Identify and report potential risks impacting service and business operations

Qualifications

• Four-year degree from an accredited college or university
• Extensive knowledge and experience managing GMP
• 15+ years in Quality Assurance within the pharmaceutical industry
• 7+ years managing Quality Assurance teams at the Director level
• Strong communication, leadership, and management skills
• Successful track record with FDA and Health Authority inspections
• Ability to build and lead high-performing teams in a dynamic environment
• Strong problem-solving and critical thinking skills
• Experience in technology transfer and contract research management
• Willingness to work outside regular hours and travel occasionally to lab sites

Additional Information

SGS is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination based on race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, veteran status, or other protected characteristics.

Applicants must be able to perform essential duties satisfactorily, with or without reasonable accommodations. This description is not exhaustive and the company reserves the right to assign or reassign duties as needed.

If you are applying within the United States and have difficulty with the online application due to a disability, please call 201-508-3149 for assistance. This number is for disability-related application support only.