Sr. Director, Project Management

Medium; Detroit (MI); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading loyalty solutions firm is seeking an experienced Sr. Director of PMO to elevate its Project Management Office. The role involves overseeing a diverse portfolio of software initiatives while leading a team of project managers. This position offers flexible work arrangements, prioritizing work-life balance, and requires strategic vision, client management skills, and a strong background in project management across various methodologies.

Benefits

Flexible Time Off

Nine Company-Wide Holidays

Diverse benefits prioritizing growth and personal well-being

Qualifications

• 10 years of PM experience in a fast-paced, dynamic environment.
• Experience managing globally distributed teams.
• Exceptional attention to detail and problem-solving skills.

Responsibilities

• Lead development of project plans, timelines, and budgets.
• Manage resource allocation across project portfolios.
• Foster collaboration across functionally diverse teams.

Skills

Project management expertise

Leadership skills

Communication skills

Resource management

Risk management

Education

Bachelor’s degree or equivalent work experience

Tools

Jira

Microsoft Project

Job description

Overview

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:

• Flexible Time Off to recharge when needed

• Nine Company-Wide Holidays

• A diverse suite of benefits prioritizing your growth, development, and personal well-being

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

We are seeking an experienced and strategic Sr. Director of PMO to lead and elevate our Project Management Office to the next level. As the Sr. Director of PMO, you will play a critical role in shaping the future of our organization by overseeing a diverse portfolio of software initiatives that includes both product roadmap initiatives and high-profile client projects. You will lead a team of seasoned Sr. Project Managers and Project Coordinators, ensuring that all projects are delivered on time, within budget, and to the highest quality standards.

Given the importance of client satisfaction to our business, this role requires a strong background in managing client-facing projects, with a demonstrated ability to navigate complex stakeholder environments. Your leadership will be pivotal in establishing PMO standards, implementing the right tools to manage project demand and resource capacity, and building a culture of excellence in project execution.

This is a unique opportunity to make a significant impact by building out the PMO function, driving efficiencies, and ensuring that our projects align with strategic goals and deliver exceptional value to our clients. If you are a visionary leader with a proven track record in project management and a passion for driving organizational success, we invite you to join our team.

How you will make an impact

• Project Planning and Execution: Define and lead the development of project plans, timelines and budgets in collaboration with stakeholders, ensuring alignment with client and business requirements.
• Resource Management: Manage and optimize resource allocation across project portfolios to meet project milestones and deadlines.
• KPIs and Performance: Develop and track key performance indicators (KPIs) to measure the success of projects and processes.

Team Leadership and Collaboration

• Leadership: Leading, coaching, and mentoring project managers and project coordinators to enhance performance and professional growth.
• Standards and Methodology: Defining Project Management standards and operating methodology and ensuring corporate adoption.
• Cross-Functional Collaboration: Foster strong collaboration across functionally diverse teams, ensuring seamless integration and alignment across all project aspects.
• Risk Management: Provide direction, guidance and support to team members throughout the project life cycle including assisting with risk management and mitigation strategies.
• Culture: Foster a collaborative environment promoting communication, teamwork and accountability.

Stakeholder Management

• Executive Reporting: Interfacing with senior management and stakeholders to provide portfolio updates and awareness regarding capacity management and project delivery status.
• Portfolio Alignment: Overseeing the entire project portfolio, ensuring alignment with strategic objectives.
• Strategic Alignment: Collaborate with senior leadership to align project objectives with company strategy and client needs.
• Issue Resolution: Serve as the escalation point for resolving issues, removing roadblocks and formulating contingency plans. Communicate project status, risks, and updates to executive leadership and key stakeholders.
• Client Relationships: Establish and maintain strong client relationships.
• Expectation Management: Manage stakeholder expectations and negotiate scope of changes as necessary to ensure successful project outcomes.

Quality Assurance and Risk Management

• Quality: Ensure the quality of project deliverables meets or exceeds client expectations and industry standards.
• Risk Management: Proactively identify, assess and manage project risks and issues, developing and implementing risk mitigation plans as needed.
• Monitoring: Monitor the progress of priority projects and use reporting tools to track, review and audit performance as needed.

Continuous Improvement

• Process Improvement: Driving innovation in project management processes and tools.
• Efficiency: Identify opportunities for process improvements and efficiency gains within the project management function.
• Methodologies: Contribute to the development and refinement of project management methodologies to improve efficiency, reduce risks, and enhance overall project delivery.

What you need to be successful

• 10 years of PM experience working in a fast paced and dynamic environment with globally distributed teams
• Bachelor’s degree or equivalent work experience.
• Expertise in project management using various methodologies (ex. Waterfall, Scrum, Kanban, Agile).
• Understanding of the software development life cycle (SDLC)
• Experience managing the project life cycle with tools such as; Jira, Workfront, Microsoft Project
• PMP certification preferred but not required.
• Growth mindset to overcome challenges and solve problems whilst prioritizing (and reprioritizing) tasks across many concurrent efforts.
• Exceptional attention to detail with the ability to proactively address issues before they impact project outcomes.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team, communicate effectively across all levels, and influence stakeholders.
• Proven ability to build and manage cross-functional relationships.
• Proven skills in priority and resource management.
• Intellectual curiosity and drive for results.

Who we areAs a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.

A place for allWe celebrate and embrace diversity at Kobie!

Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.

We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

Ready to join us?If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!