Sr Director - People Operations & Technology

Fossil Group; Richardson (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

Fossil Group seeks a visionary, results-oriented Sr Director of People Operations & Technology to architect and scale HR technology and service delivery globally, overseeing Dayforce and workforce analytics as we scale toward 5,000 employees.

In this role you will partner with HR leadership, IT, and Finance to create a data-driven culture that emphasizes efficiency, compliance, and human-centric design while driving continuous improvement in HR processes and systems.

Qualifications

• 8+ years of progressive HR Operations and HRIS leadership.
• Experience leading global HRIS implementations with Dayforce.
• Strong knowledge of HR data, integrations, governance, and privacy.
• Proven ability to build dashboards and turn HR data into actionable insights.

Responsibilities

• Architect and govern end-to-end HR operational processes with data integrity and compliance.
• Standardize onboarding, changes, transfers, leave, and offboarding processes.
• Oversee HR data, analytics, dashboards, and workforce insights.
• Manage HR content, policies, SPDs, programs, and FAQs.
• Automate workflows to remove manual workarounds.
• Lead AI and automation initiatives to improve HR workflows.
• Set HR operations SLAs and ensure accurate service delivery.
• Ensure HR data governance, privacy, and audit readiness.
• Own Dayforce governance and ROI across modules.
• Drive user adoption via training and ongoing support.

Skills

HR Operations

HRIS leadership

People analytics

Leadership

Stakeholder management

AI & automation

Data governance

Business partnering

Education

Bachelor's degree in HR or related field

SHRM-CP/SCP, PHR/SPHR

Tools

Dayforce

Power BI

Tableau

HRIS governance tools

Job description

Who We Are

At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven by technology and our core values: Authenticity, Grit, Curiosity, Humor, and Impact. If you are a forward-thinker who thrives in a diverse, global setting, we want to hear from you.

Make An Impact

We are seeking a visionary, results-oriented leader to architect and scale the operational and technological backbone of our People function. As the Sr Director People Operations & Technology, you will operate at the critical intersection of HR strategy, digital transformation, and workforce analytics to drive organizational excellence.

In this pivotal role, you will champion a seamless employee experience by leading global HR service delivery and spearheading the continuous optimization of Dayforce. You will be a strategic partner to HR leadership, IT, and Finance, ensuring our systems and processes are not just functional, but are powerful catalysts for growth as we scale toward 5,000 employees.

This is an opportunity for a technical expert and transformation leader to build a data-driven culture that prioritizes efficiency, compliance, and human-centric design.

What you will do in this role:

HR Operations & Process Leadership

• Architect and govern end-to-end HR operational processes, ensuring a high-touch "hire-to-retire" experience backed by robust data integrity and compliance.


• Design and standardize processes across onboarding, employee changes, transfers, compensation changes, leave administration, offboarding, and other key employee lifecycle activities.


• Manage HR data and analytics, including reporting tools, dashboards, and workforce insights.


• Oversee employee content and resources, including policies, SPDs, programs, and employee Q&As.


• Identify inefficiencies and manual workarounds, replacing them with automated, auditable workflows.


• Champion a culture of continuous improvement by leveraging AI and automation to eliminate friction in HR workflows and elevate the employee journey.


• Establish and monitor HR operations metrics and SLAs to ensure timely, accurate, and consistent service delivery.


• Ensure strong HR compliance, data governance, employee records, data privacy, and audit readiness.

HRIS Implementation & Optimization (Dayforce)

• Act as the global business owner for Dayforce, driving its strategic roadmap to maximize ROI and system performance across all HR modules.


• Lead business requirements, configuration decisions, testing, data validation, and go-live readiness across HR, Payroll, Time & Attendance, Benefits, Talent, and other modules.


• Develop and manage a roadmap for continuous improvement, future module rollouts, and system enhancements.


• Partner with IT to support integrations between Dayforce and other business platforms.


• Own HR system governance, including security roles, workflows, data integrity, and change management.


• Drive user adoption through effective communications, training, and ongoing support.

People Analytics & Reporting

• Transform raw HR data into a strategic asset by building advanced analytics capabilities and intuitive dashboards that guide executive decision-making.


• Build and maintain reporting on key workforce metrics, including headcount, turnover, recruiting, compensation, DEI, and other business priorities.


• Partner with HR and business leaders to turn business questions into data-driven insights and recommendations.


• Establish data governance standards to ensure HR data is accurate, consistent, and reliable across systems and reporting tools.


• Deliver proactive workforce insights that identify trends, risks, and opportunities, enabling a predictive approach to talent management.


• Evaluate and implement reporting and analytics tools, including Power BI and other solutions, to expand reporting capabilities.

Leadership & Cross-Functional Partnership

• Lead and develop a team of HR Operations, HRIS, and/or People Analytics professionals.


• Serve as a trusted advisor to HR leadership on how processes, technology, AI, automation, and data can support the broader People and business strategy.


• Partner closely with IT, Payroll, Finance, HR teams, and business leaders.


• Manage relationships with external vendors and consultants.


• Present project updates, risks, priorities, and roadmaps to senior leadership.

Who You Are:

• A Seasoned Leader: 8+ years of progressive HR Operations and HRIS leadership, with a proven track record of managing high-performing teams.


• Technical Expert: Deep expertise in Dayforce (or comparable Tier 1 HRIS) with successful experience leading complex, global implementations and system governance.


• Proven experience designing and improving HR processes at scale, ideally in a global organization.


• Strong understanding of employee lifecycle processes, HR data, integrations, system governance, and data privacy.


• Experience leading complex, cross-functional projects involving multiple stakeholders and vendors.


• Strategic Problem Solver: Ability to translate complex business challenges into elegant process and technology solutions that scale.


• Demonstrated experience building dashboards and reports that turn HR data into actionable insights.


• Strong communication and change management skills, with the ability to influence senior leaders and drive adoption.


• Experience leading and developing teams.

Preferred Qualifications

• Dayforce or other relevant HRIS certification.


• SHRM-CP/SCP, PHR/SPHR, or similar HR certification.


• Experience with global payroll, timekeeping, and compliance.


• Experience working in a multi-country environment.


• Experience with Power BI, Tableau, or similar reporting and analytics tools.

At Fossil Group, we embrace purpose and take every opportunity to work together to make the world a little better. We're committed to fostering a culture of inclusivity and collaboration, where all employees are encouraged to contribute their unique selves and perspectives as valued members of our team.

We are an Equal Employment Opportunity Employer dedicated to a policy of non-discrimination in all employment practices without regard to age, disability, gender identity or expression, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic.

If you need any accommodations during the interview process, just let us know at [e-mail].