Sr Director of Software Engineering - Insurance

JPMorganChase; Columbus (OH); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking a Senior Director of Software Engineering based in Columbus, Ohio. This role requires leading engineering teams to develop AI-native solutions, driving the technical strategy for a new digital insurance platform.

The ideal candidate will have a proven track record in using AI coding tools and significant experience in digital insurance platforms. This position offers a comprehensive benefits package, focusing on innovation in banking technology and digital experiences.

Qualifications

• Proven experience using AI coding assistants like GitHub Copilot.
• Experience in deploying agentic systems in production.
• Leadership in engineering for digital insurance platforms.
• Deep expertise in building large-scale digital applications.

Responsibilities

• Drive the technical strategy for a new digital insurance platform.
• Manage technology delivery across multiple departments.
• Interface with senior leaders and drive consensus.
• Influence peer leaders and manage complex projects.

Skills

AI coding assistants

System design

Application development

Digital insurance platforms

Cloud technologies (AWS, GCP, Azure)

Cybersecurity controls

Engineering mentorship

Excellent communication

Organizational skills

Job description

Job Description

JPMorgan Chase is on a journey to be the most recommended financial partner for small business owners in our communities as they start, run, and grow their business. This role is an opportunity to be at the forefront of building a best-in-class, integrated, digital‑led P&C Insurance business within a leading financial services brand – focused on deepening relationships with our >7MM small business clients.

Role Overview

As a Senior Director of Software Engineering on the Consumer & Community Bank Small Business team, you will lead engineering teams to build AI‑native solutions from the ground up, embedding AI coding tools, agentic workflows, and LLM‑powered capabilities into every layer of the platform, while transforming team culture to operate with speed and experimentation as AI tooling evolves. Your exceptional communication and influencing abilities will foster productive relationships with executive stakeholders, ensuring alignment, effective risk management, and high‑confidence operational delivery.

Job Responsibilities

• Drive the technical strategy and delivery of a new digital insurance platform, embedding AI‑native capabilities (agentic workflows, LLM‑powered features) into core product experiences
• Responsible for directing and managing all aspects of technology delivery
• Lead multiple technology implementations across departments to achieve firmwide technology objectives
• Directly manage multiple areas with strategic transactional focus
• Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manage multiple stakeholders, complex projects, and large cross‑product collaborations
• Influence peer leaders and senior stakeholders across the business, product, and technology teams

Required Qualifications, Capabilities, and Skills

• Proven track record using AI coding assistants (GitHub Copilot, Cursor, Claude, etc.) to accelerate development cycles, and ability to coach teams to adopt these tools as standard practice
• Experience designing and deploying agentic systems (e.g., LLM‑powered agents, multi‑step reasoning workflows, tool‑using AI) in production environments
• Drive adoption of an AI‑augmented engineering culture—setting standards, running experiments, and building team confidence as tooling and best practices evolve in real time
• Experience building and leading engineering for digital insurance platforms, including policy management, quoting, servicing, carrier integrations, and agency management tools
• Deep expertise in system design, application development, testing, and operational stability for commercially used digital platforms web and/or mobile
• Deep expertise in building and operating large‑scale high‑performance digital applications (web and/or mobile) with distributed systems and cloud technologies (AWS, GCP, Azure, etc.)
• Deep expertise with enterprise design patterns and industry best practices with experience using modern technologies and design patterns (e.g., microservices, APIs, etc.)
• Experience with building, leading and mentoring technology teams, and next‑level leaders within the organization
• Experience with implementing industry standard cybersecurity & technology controls
• Excellent communication and presentation skills, with ability to influence key stakeholders across cross‑functional teams
• Strong organizational and management skills

Preferred Qualifications, Capabilities, and Skills

• Experience leading engineering culture transformation initiatives, particularly driving adoption of AI tooling, new development workflows, or technical practice changes across distributed teams
• Preferred experience with specific cloud providers (e.g., AWS, GCP, Azure) beyond the required expertise

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Equal Opportunity Employer

We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non‑profits. You’ll support the delivery of award‑winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting‑edge mobile applications, digital experiences and next‑generation banking technology solutions to better serve our clients and customers.