Sr. Director of IT Infrastructure and Operations

The HT Group; Austin (TX); Hybrid; USD 190.000 - 260.000; Vollzeit

Zusammenfassung

The HT Group in Austin, TX is seeking a proactive Senior Director of IT Infrastructure & Operations to lead infrastructure, security, service desk, and field engineering, shaping capabilities and team structures to align with business goals.

Lead platform‑as‑a‑service and DevOps efforts, drive organizational design, and improve cross‑functional delivery. Onsite 4 days/week with one remote day, this role blends strategy with hands‑on execution.

Qualifikationen

• Significant leadership in enterprise infrastructure and operations.
• Strong networking/infrastructure engineering and DevOps background.
• Experience building or maturing technical teams and models.
• Experience establishing DevOps from scratch (Azure).
• Knowledge of platform-as-a-service concepts.
• Leads multiple tech functions with matrix reporting.
• Ability to solve ambiguous org challenges with practical plans.
• Strong org design, change leadership, and cross-functional comms.
• Self-starter with prioritization and initiative.

Aufgaben

• Develop and execute the strategy for enterprise infrastructure and operations.
• Build and mature a platform‑as‑a‑service capability.
• Establish and grow a DevOps function and operating model.
• Lead security, service desk, field engineering, and other infra teams.
• Assess current network/field teams and determine siting.
• Clarify roles and ownership across infrastructure and operations.
• Evaluate audiovisual support needs and align structure.
• Identify gaps and create plans to address capabilities.
• Improve coordination and accountability across technology teams.
• Partner with leadership to align infra priorities with business needs.
• Provide leadership, coaching, and direction to managers and staff.
• Proactively identify opportunities and drive initiatives.

Kenntnisse

Senior leadership

Infrastructure engineering

DevOps

Azure

Platform as a Service

Tools

Azure

Jobbeschreibung

Sr. Director of IT Infrastructure and Operations (BH-20450-1)

Location Austin, United States Sector IT

This work environment is onsite 4 days per week, remote 1 day. The location is south Austin.
Senior Director, IT Infrastructure & Operations
Position Overview
We are seeking a proactive, strategic Senior Director of Infrastructure & Operations to lead and evolve several critical technology functions. This individual will be responsible for strengthening the infrastructure organization, building new capabilities, and establishing clear team structures and ownership across infrastructure, security, service desk, and field engineering. The ideal candidate will have a strong technical foundation in networking, infrastructure, and/or DevOps rather than a career primarily rooted in end-user support. This leader must be comfortable assessing the current environment, identifying priorities, and independently driving organizational and technical improvements.

Key Responsibilities

• Develop and execute the strategy for enterprise infrastructure and operations.
• Help build and mature an internal platform-as-a-service capability.
• Establish and grow a DevOps function, including defining the appropriate team structure, responsibilities, and operating model.
• Lead teams responsible for security, service desk operations, field engineering, and other infrastructure-related functions.
• Assess the current structure of network and field technical teams and recommend where these functions should sit within the organization.
• Clarify roles, responsibilities, and ownership across infrastructure and operations teams.
• Evaluate the organization’s audiovisual support needs and recommend the appropriate structure and reporting alignment for that function.
• Identify gaps in capabilities, processes, staffing, and organizational design, and develop plans to address them.
• Improve coordination and accountability across technology teams.
• Partner with technology leadership and other stakeholders to align infrastructure priorities with broader organizational needs.
• Provide leadership, coaching, and direction to both managers and technical teams.
• Proactively identify opportunities and drive initiatives without requiring significant day-to-day direction.

Qualifications

• Significant leadership experience overseeing enterprise infrastructure and operations teams.
• Strong technical background in networking, infrastructure engineering, DevOps, or a closely related area.
• Experience building, restructuring, or maturing technical teams and operating models.
• Experience building out DevOps function from scratch and/or re-engineering DevOps (Azure).
• Understanding of platform-as-a-service concepts and modern infrastructure delivery practices.
• Experience leading multiple technology functions through direct and indirect reporting relationships.
• Ability to evaluate ambiguous organizational challenges and create practical, clearly defined solutions.
• Strong organizational design, change leadership, and cross-functional communication skills.
• Demonstrated ability to operate independently, establish priorities, and move initiatives forward.

Scope of Leadership
This position will oversee functions that may include:

• Infrastructure and network operations
• DevOps
• Information security
• Service desk operations
• Field engineering
• Audiovisual support

Application development, data engineering, and broader technology shared services are outside the scope of this position.

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