Sr Director, IT Head of Security Operations

CyberJobs.Com; San Francisco (CA); Hybrid; USD 250,000 - 450,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) with Company Match

Equity

Unlimited PTO

Daily Lunch Stipend

Wellness Stipend

Commuter Benefits

Parental Leave

Job summary

Plenful is seeking a Head of Security to own security across the company, including product, cloud, governance, and customer trust. You will set strategy, hire the team, and build scalable processes for a fast-growing healthcare AI platform.

You'll partner with Engineering, Product, IT, Legal, and Leadership to embed security by design, drive enterprise-grade risk management, and lead incident response and compliance programs such as SOC 2 and HIPAA.

Qualifications

• 15+ years in cybersecurity, information security, cloud security, or infrastructure security.
• 5+ years leading security organizations at technology companies.
• Experience building security programs from the ground up.

Responsibilities

• Define and execute the long-term security strategy and organization.
• Lead SSDLC, CI/CD integration, threat modeling, and secure architecture reviews.
• Own cloud security across AWS infrastructure and IAM, secrets, and network security.
• Develop security policies, governance, and vendor risk management.
• Represent Security in enterprise reviews and partner with executives and customers.
• Build and mature incident response program and postmortems.

Skills

Security leadership

Cloud security

Application security

DevSecOps

Incident response

Education

Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or equivalent practical experience

Tools

AWS

CI/CD

Threat modeling

Vulnerability management

Job description

About Plenful

Plenful is on a mission to transform healthcare operations from the inside out. Fresh off our $50M Series B and backed by Notable Capital, Bessemer Venture Partners, TQ Ventures, Susa/Kivu Ventures, and other leading investors, we’re building the category-defining AI workflow automation platform that healthcare teams rely on to operate smarter, faster, and more efficiently. Our technology empowers healthcare operators across hospital and health systems, pharmacies and payors to eliminate manual work, reduce administrative burden, and improve compliance, all while unlocking critical revenue to fund programs for their in-need patient populations.

About The Role

Security is now a strategic differentiator for Plenful, and we're building the function from the ground up. As Head of Security, you'll own security across the company — product and application security, cloud infrastructure, corporate security, governance, compliance, and customer trust. You'll set the strategy, hire the team, and build the processes that let us scale securely without losing the speed of a high-growth startup. You'll partner across Engineering, Product, IT, Legal, and Executive Leadership to embed security into everything we build. We're looking for a builder — someone who's comfortable in ambiguity, has stood up security programs from zero before, and wants to build an organization that scales with the business.

In your first 12 months, you'll

build and execute a company-wide security roadmap, stand up a high-performing security organization, mature our cloud, application, and corporate security capabilities, and strengthen the compliance and customer trust programs that support enterprise growth.

What You'll Do

Build the Security Organization

• Define and execute Plenful's long-term security strategy
• Hire, mentor, and lead a high-performing security team
• Establish the organizational structure, operating model, and roadmap for Security
• Build processes that support rapid product development without slowing innovation
• Serve as Plenful's security leader, internally and externally

Product & Application Security

• Establish secure software development lifecycle (SSDLC) practices across Engineering
• Integrate security into CI/CD pipelines and developer workflows
• Lead threat modeling, secure architecture reviews, penetration testing, and vulnerability management
• Define security standards for our AI-powered products and ML systems

Cloud & Infrastructure Security

• Own cloud security strategy across our AWS infrastructure
• Lead IAM, secrets management, endpoint security, infrastructure hardening, and network security
• Build monitoring, detection, logging, and incident response capabilities

Governance, Risk & Compliance

• Lead our security compliance strategy — SOC 2, HIPAA, HITRUST, and what comes next
• Develop company-wide security policies, standards, and governance
• Own vendor risk management and third-party security reviews
• Partner with Legal and Compliance on security and privacy initiatives

Customer Trust & Executive Partnership

• Represent Security in enterprise customer security reviews
• Partner with Sales and Customer Success on enterprise deals and due diligence
• Advise executive leadership and the Board on security posture, risk, and investment priorities
• Build a security-first culture through education and partnership

Incident Response

• Build and mature Plenful's incident response program
• Lead investigations, postmortems, tabletop exercises, and business continuity planning
• Continuously improve security monitoring and threat detection

You May Be a Fit If

• You have 15+ years of progressive experience in cybersecurity, information security, cloud security, or infrastructure security
• You've spent 5+ years leading security organizations at technology companies
• You've built and scaled security programs from the ground up
• You have a strong technical background in modern cloud environments, ideally AWS
• You bring deep expertise in application security, cloud security, IAM, DevSecOps, vulnerability management, and incident response
• You've secured enterprise SaaS platforms
• You have experience with healthcare security and compliance frameworks, including HIPAA and SOC 2
• You've partnered closely with Engineering to build secure development practices
• You communicate exceptionally well — with executives, engineers, customers, and auditors alike
• You have a Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or equivalent practical experience

Bonus Points If You

• Have led Security at a startup or high-growth technology company
• Have built organizations through periods of rapid scale
• Have HITRUST certification experience
• Have secured AI/ML platforms and modern data infrastructure
• Have experience with container security, Infrastructure as Code, and cloud-native architectures
• Hold a CISSP, CISM, CCSP, GIAC, or comparable certification

Why You'll Love Working Here

• Mission-Driven, World-Class Team — Join an exceptional group of professionals aligned around a meaningful mission and committed to making an impact
• Opportunities for Growth — Strengthen your expertise through collaboration with experienced, high-performing leaders across the organization
• Flexible Hybrid Work Environment — We're remote-first, with meaningful office presence in San Francisco and New York. R&D roles follow a hybrid model, with two days per week in our San Francisco office

Benefits & Perks

• Healthcare Coverage — Full medical, dental, and vision insurance for you and participation for your family
• 401(k) with Company Match — Plenful matches 50% of your first 3% contributed
• Equity — Every full-time employee shares in our success
• Unlimited PTO — Take the time you need, when you need it
• Daily Lunch Stipend — $100/week to cover your midday meals
• Wellness Stipend — $100/month to support your health and well-being
• Commuter Benefits — $100/month for SF and NYC-based employees
• Parental Leave — Paid leave to support growing families