Sr. Director, HR Ops & Total Rewards

Ladders; Atlanta (GA); On-site; USD 240,000 - 275,000; Full time

Job summary

Ladders is seeking a Sr. Director, HR Ops & Total Rewards to lead global HR operations and compensation programs in a fast-moving enterprise tech environment.

You will modernize processes with AI-enabled self-service, partner with HR, IT, and business stakeholders, and own the annual compensation lifecycle, benefits administration, and people analytics. This role shapes rewards practices globally and requires strong leadership to drive adoption of scalable, data-driven solutions.

Qualifications

• 10+ years in HR operations, compensation design, or total rewards.
• Proven track record leading large compensation programs including salary structures.
• Experience in senior leadership roles with cross-functional influence.
• Strong HRIS expertise, especially Workday, with IT/Engineering collaboration.
• Experience delivering people analytics and executive-level reporting.
• Deep knowledge of multi-state HR compliance (EEO, FLSA).
• Proficient in AI-enabled HR tools and deployments.

Responsibilities

• Lead AI tool integration within HR operations to enable self-service for managers and employees.
• Collaborate with Technology to embed AI in HRIS workflows and compliance processes.
• Define and implement the global Total Rewards strategy aligned with market standards.
• Oversee benefits management, vendor relations, and AI-powered self-service initiatives.
• Manage the annual compensation lifecycle including merit planning and benchmarking.
• Serve as the HR systems liaison ensuring configuration and data integrity.
• Support Talent Acquisition operations, maintaining ATS systems and reporting.

Skills

HR operations

Total rewards

Compensation design

Equity compensation

Leadership

HRIS Workday

People analytics

AI in HR

Compliance (EEO, FLSA)

Tools

Workday

Job description

For our client, we are seeking a Sr. Director, HR Ops & Total Rewards to join the team of a leader in the Enterprise Technology space.

This leader will own the strategy and execution of HR operations and total rewards, with a strong emphasis on modernizing processes through AI-enabled tools and scalable self-service experiences.

The role will partner closely with HR, IT, Engineering, and business stakeholders to strengthen HRIS workflows, compensation programs, benefits administration, and people analytics.

It is an opportunity to shape global rewards practices, improve operational effectiveness, and support a high-performing workforce in a fast-moving technology environment.

Location: Atlanta, GA - US based candidates only, no visa sponsorship available

Compensation: $240,000 – $275,000 annually

Responsibilities

• Lead the integration of AI tools within HR operations, with a focus on self-service capabilities for managers and employees.
• Collaborate with Technology teams to embed AI in HRIS workflows and compliance processes.
• Define and implement the global Total Rewards strategy, ensuring alignment with market standards and business goals.
• Oversee benefits management, including vendor relationships and employee self-service initiatives powered by AI.
• Manage the annual compensation lifecycle, including merit planning and benchmarking analysis.
• Serve as the main liaison for HR systems, ensuring proper configuration and data integrity.
• Support Talent Acquisition operations, maintaining ATS systems and reporting structures.

Qualifications

• 10+ years of progressive HR experience with expertise in compensation design, HR operations, or total rewards strategy.
• Proven track record leading large-scale compensation programs, including salary structure design and equity compensation.
• Experience in a senior leadership role managing teams and influencing cross-functional decisions.
• Strong understanding of HRIS platforms, specifically Workday, with the ability to define requirements and collaborate with IT/Engineering.
• Experience delivering people analytics and reporting to executive stakeholders.
• Deep knowledge of multi-state HR compliance regulations, including EEO and FLSA.
• Proficiency in AI-enabled HR tools with hands-on experience in deployment or evaluation.

Benefits

• Self-service tools for employees to manage HR information effectively.
• Opportunity to work in a cutting-edge AI-native environment.
• Engagement with global teams and diverse stakeholder management.
• Exposure to a range of HR technologies and processes that support professional development.
• Team-based work culture fostering high-performance ethics.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.