Sr. Director, Global Commercial Learning & Development

BioMarin Pharmaceutical; San Rafael (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

An innovative biotechnology firm is seeking a Senior Director for Global Commercial Learning & Development. This pivotal role involves collaborating with various departments to create and implement a comprehensive learning strategy that enhances the capabilities of commercial teams. The ideal candidate will have extensive experience in the biotech industry, particularly in training and development, and will be responsible for leading a diverse team across multiple regions. This position offers a unique opportunity to drive impactful training initiatives that align with the company's goals and contribute to the success of product launches. If you're a strategic thinker with a passion for learning and development, this role could be your next big challenge.

Qualifications

• 10+ years in learning & development in biotech/pharmaceutical.
• Strong communicator with a sense of urgency to impact.

Responsibilities

• Develop and implement global commercial learning strategies.
• Lead cross-functional teams to enhance training effectiveness.
• Assess and monitor learning indicators to advance brand performance.

Skills

Leadership

Training Needs Assessment

Project Management

Curriculum Development

Product Launch

Communication

Agility in Fast-Paced Environments

Education

Bachelor's Degree in a related field

Advanced degree preferred

Tools

Veeva

Learning Experience Tools

Job description

Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we’ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

About Commercial

Our Commercial organization leads our global sales and marketing strategies around the world. Our integrated team continues to solidify BioMarin’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as Latin America, the Middle East and Asia-Pacific.

SUMMARY DESCRIPTION

Working in close partnership with Business Unit (BU) Marketing leaders, Medical Affairs, Sales, Human Resources, Compliance/Legal and other Learning & Development leaders, the Senior Director, Global Commercial Learning & Development will develop and lead the implementation of an aligned global commercial learning strategy to drive value to customers and enhance knowledge, skills, and capabilities of our global commercial teams. Reporting to the Vice President, Business Insights & Commercial Excellence, this role will have a high degree of visibility across commercial leadership, regional partners, and Medical Affairs. Fostering a culture of continuous learning and DRIVING to WIN, this leader will head an internationally based team, responsible for building internal capabilities and knowledge, including BU-aligned training curricula and learning assets, which shall translate into competitive differentiation and value to customers. The ideal candidate will have experience in conducting thorough and regular training needs assessment, transferring the output to alignment to Commercial priorities, and in developing strategies for targeted learning initiatives that upskill teams, optimize performance, and have a sustained impact. This individual will be a driven, strong communicator who has a sense of urgency to make an impact and is a strong strategic thinker. This individual should have excellent planning, prioritization, and organizational skills. In addition, experience working in a collaborative, fast-paced environment with agility to meet the changing needs of the business is strongly desired. Strong resource management skills and prior experience in a collaborative approach to asset creation across a core team of cross-functional stakeholders is a must. This individual will have core capabilities in: Product Launch, Compete to Win in Rare Disease spaces, Learning & Development, Leadership, Curriculum Development, Training Needs Assessment, Blended Learning, and Project Management.

Global Commercial learning programs include, but are not limited to, onboarding & new hire training, advanced/ongoing training, recurrent therapy area/product training, as well as skill-building for customer-facing teams and Marketing.

RESPONSIBILITIES

• Establish strong cross-functional leader relationships across BUs (product), marketing, and medical to lead the development of a scalable global training program that meets launch and life cycle management goals of primary global customers.
• Ensure learning strategies fully aligned with BU objectives, measuring effectiveness of programs through establishment of KPIs, and seeking to find consistencies in design and delivery across BUs, markets, and cross-functional teams.
• Accountable for assessing global learning indicators in disease, brand, and brand messaging to advance brand performance; evaluate program metrics, monitor learning gaps; provide insights dashboard to commercial leadership.
• Support team members to achieve a customer-focused and performance-driven culture that supports innovation, simplification, measurement, and excellence in learning development and delivery.
• Lead the team in the development and maintenance of core training content across brands for all appropriate commercial teams (sales and non-sales); including disease state content, sales trainings, brand content, value and access content, and ensure content curriculum is aligned to brand/BU objectives and communicate the plans with teams and leaders.
• Working in close collaboration with BU/International Marketing, Global Compliance and Ethics, and Global Medical Affairs, ensure global training content fit for purpose for global deployment with minimal customization.
• Working closely with digital operations and compliance, establish a common platform capability, repository and process for content management within Veeva, accessible and customizable by regions.
• Lead the team in the process of compliant design, creation, submission (to Veeva PromoMats), cataloguing/storage, deployment, maintenance, and lifecycle management of large volumes of training content. This includes working with external medical writing agencies, providing the vision and direction to ensure continuity of internal branding across the therapy areas and consistency of quality of the individual assets within and across therapy areas.
• Identify best practices in early markets and cultivates an environment of best practice sharing for the benefit of later launch markets.

EDUCATION
State both the minimum and the preferred educational attainment (or equivalent experience), and describe essential and desired subject matter, certifications, special training, etc. Bachelor’s Degree in a related field or equivalent, advanced degree preferred.

EXPERIENCE

• Minimum 10+ years of related learning & development/training experience in the biotech/pharmaceutical industry.
• 5+ years of people leadership experience.
• Product launch experience.
• Experience working with or in global markets (ex-US).
• Field force leadership experience preferred.
• Rare disease experience highly preferred.
• Successful track record in competitive markets.
• Ability to understand brand strategies along with related strategic imperatives and develop behavior goals that clearly convey value to customers and pull-through strategy at the field level.
• Experience in leading a culture of competing to win.
• Ability to effectively lead in a cross-functional and virtual team environment, providing direction and guidance to team members with varied and complementary responsibilities.
• Proven ability to identify opportunities for learning and performance to yield measurable business outcomes.
• Expert knowledge of Learning Sciences, Instructional Design, Modern Learning Experience Tools and Methodologies.
• Proven ability to establish and monitor learning and performance measures, analyzing trends to adjust learning strategy and design as needed.
• Demonstrated competency in aligning learning strategy with medical learning & development and science liaison teams.
• Business travel is required to support business needs.

CONTACTS
The position requires interaction with:
• Field Sales
• Clinical Field Support
• Marketing teams
• Global Corporate Compliance & Ethics
• Medical Affairs
• Various L&D teams throughout the organization including GMAF, HR L&D, etc.
• Commercial Operations teams in markets
• Meeting Planning
• Market Access and Patient Services
• External Service providers/vendors and consultants

SUPERVISOR RESPONSIBILITY
Will be leading the CL&D team based across different countries/timezones within BioMarin.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.