Sr. Director, Global Business Operations - Advanced Capabilities COE

Bristol Myers Squibb; Princeton (NJ); On-site; USD 223,000 - 270,000; Full time

Job summary

Bristol Myers Squibb seeks a Senior Director, Global Business Operations - Advanced Capabilities COE Lead, to accelerate analytics, AI and digital solutions across Finance. This leader partners with GBO, BI&T and offshore teams to define roadmaps, drive value, and ensure sustainable operations globally.

The role oversees strategy, incubation, product ownership and governance for finance analytics platforms and AI solutions, while stewarding a clear data and digital strategy and stakeholder

Qualifications

• Bachelor’s degree required; advanced degrees preferred.
• 12+ years in Finance or BI/Analytics; 5+ years leading cross-functional portfolios.
• Strong technology and digital leadership in finance.
• Proven track record translating business strategy into digital roadmaps and scalable solutions.
• Experience establishing offshore/nearshore run models (Hyderabad).
• Fluency in data/analytics platforms and product management practices.
• Strong stakeholder management; excellent communication and storytelling.
• Inclination to work with a team based in Hyderabad.

Responsibilities

• Define multi-year performance reporting and decision analytics/capabilities roadmap aligned to priorities and investments.
• Establish and lead an Innovation Incubator for GBO across the world.
• Act as business product owner for Finance analytics platforms/workflows and AI solutions; prioritize features and backlogs.
• Oversee portfolio governance and prioritization for GBO; ensure delivery of capabilities and benefits.
• Stand up a data science team in Hyderabad and transform into a SWAT capability.
• Ensure optimal design and implementation of the EPM, Data and Digital framework.
• Manage post-implementation governance, operations and cadence for all GPOs, Data, Digital and EPM activities.
• Design and drive a consistent data and digital strategy for GBO.
• Manage BI&T engagement to meet technology needs; partner with Enterprise IT.
• Partner with SVP/VP IT and BIT leaders to align goals.
• Establish a build-to-run model with Hyderabad team; sustain capabilities post-implementation.
• Create external partner ecosystem (e.g., AWS) to augment Hyderabad team.
• Drive adoption, enablement and change management; embed learning artifacts.
• Define data flows, value streams and value frameworks; publish quarterly value reports.
• Formalize engagement models; clarify RACI across discovery, build, run.
• Ensure risk, compliance & security alignment with policies.
• Own capability budgets, contracts and vendor performance; optimize via automation and AI.

Skills

Data/Analytics platforms

Product management practices

Stakeholder management

Communication & storytelling

Education

Bachelor’s degree

Masters, CA, MBA or PhD preferred

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Senior Director, Global Business Operations - Advanced Capabilities COE Lead, oversees the Innovation and Process Excellence COE (also known as the Advanced Capabilities CoE) and Incubator to identify, pilot, and scale emerging technologies (e.g., GenAI, automation, advanced analytics) that unlocks new value for Finance. This person holds a pivotalleadership role influencing process excellence and digital leadership across the GBO organization globally. This leader will serve as the primary technology and process excellence point of contact for GBO globally including the GBO senior leadership. The Senior Director will be the primary GBO partner to the BI&T organization ensuring the development and implementationof a technology roadmap for the function.

This leader will translate GBO strategic priorities into a clear performance reporting, analytics and capabilities roadmap, oversees end-to-end delivery, and ensures sustainable operations leveraging a Hyderabad-based team. The position accelerates digital proficiency and AI utilization across Finance, partnering with BI&T to stand up scalable products, governed processes, and measurable value realization. This leader will also serve as a player-coach, driving change and enterprise strategy across various US-based stakeholders and teams.

Major Responsibilities and Accountabilities:

• Strategy & Roadmap : Partner with the Head of GBO in Hyderabad and the GBO LT to define the multi-year performance reporting and decision analytics/capabilities roadmap aligned to enterprise priorities and initiatives, investment cycles, and risk posture for GBO globally.
• Innovation Incubator : Establish and lead an Innovation Incubator for GBO across the world, in consultation with the Head of GBO - scanning emerging technologies, prioritizing high-impact use cases, and working with BI&T to convert successful pilots into production capabilities.
• Product Ownership & Delivery : Act as business product owner for Finance analytics platforms/workflows and AI solutions; prioritize features, write problem statements, and manage backlogs with BI&T; ensuring secure, compliant delivery.
• Portfolio & Governance : Key stakeholder with portfolio governance and prioritization process for GBO ensuring capabilities, benefits and eAorts against targets are delivered.
• Data Science Capabilities : This leader will be responsible to stand up a data science team in Hyderabad, design and develop their charter and transform this into a SWAT capability to operate across various finance teams.
• EPM : This leader will be responsible for working closely with the EPM leads, GPOs and Data & Digital Strategy Leads to ensure optimal design and implementation of the EPM, Data and Digital framework.
• In addition, this role will be responsible for managing the post implementation governance, operations and cadence for all GPOs, Data, Digitaland EPM related activities.
• Data & Digital Strategy : This leader will be responsible to partner with GBO leaders and team in designing, scaling, taking forward, enhancing and driving a consistent data and digital strategy for GBO.
• BI&T Engagement : This leader will be responsible for managing the relationship between the GBO and BIT& organizations to ensure that the technology needs of the GBO are adequately met.
• This role will be required to closely partner with the SVP and VP of Enterprise IT and other BIT leaders to ensure the above goals are met.
• Sustainment & Run Operations : Establish a robust build-to-run model that utilizes a Hyderabad-based team to operate and sustain capabilities post-implementation, including championing continuous improvement across GBO globally.
• As needed, create ecosystem of external partners to supplement Hyderabad team, including strategy for leveraging company partnerships with hyper-scalers (e.g., AWS)
• Adoption, Enablement & Change Management : Drive user adoption and proficiency through training, communication, and role-based enablement; embed Finance Excellence learning artifacts to build digital proficiency and business acumen.
• Data & Analytics Value Realization : Define data flows, value streams and value frameworks (eAiciency, accuracy, cycle-time, decision quality); instrument products for usage/impact analytics; publish quarterly value reports.
• Operating Model & Ways of Working : Formalize engagement models between GBO, BI&T, and external partners; clarify RACI across discovery, build, and run.
• Risk, Compliance & Security : Partner with Data Privacy, Cybersecurity, Internal Audit/Controls to align solutions with policies; ensure auditability and resilient operations.
• Budget, Vendor & Contract Management : Own capability budgets, contracts, and vendor performance; optimize via automation, AI, re-use, and managed services leverage.

Qualifications

Minimum Requirements

• Minimum education of a bachelor’s degree is required; Masters, CA, MBA, PhD is preferred.
• Minimum of twelve (12) years in Finance or BI/Analytics experience is required. Minimum of five (5) plus years of experience leading cross-functional product or capability portfolios is highly preferred.
• Strong understanding and appreciation of technology and digital leadership in finance.
• Proven track record translating business strategy into digital roadmaps and delivering scalable, secure solutions.
• Experience establishing offshore/nearshore run models (preferably Hyderabad).
• Fluency in data/analytics platforms (data lake/warehouse, visualization, ML/AI enablement), and product management practices.
• Strong stakeholder management with senior leaders; excellent communication and storytelling skills.
• Inclination and intent to work in the new operating model, working with a team based in the BMS Hyderabad offices.

#LI-Hybrid

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

Princeton - NJ - US: $222,620 - $269,757

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year’s Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplaceaccommodations/adjustmentsand ongoing support in their roles. Applicants can request a reasonable workplaceaccommodation/adjustmentprior to accepting a job offer. If you require reasonableaccommodations/adjustmentsin completing this application, or in any part of the recruitment process, direct your inquiries [e-mail]. Visitcareers.bms.com/eeo-accessibilityto access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1605770 : Sr. Director, Global Business Operations - Advanced Capabilities COE