Sr Director - Future of Work

Maximus; Northern (KY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Maximus seeks a Senior Director to lead the Future of Work function, shaping how work, roles, skills, and workforce models evolve with AI and automation. You will align HR, Technology, and Operations, own the roadmap, governance, and budget, and advise senior leaders on workforce strategy at scale.

You will build a high-performing team, drive data-driven decisions, and translate enterprise priorities into practical, scalable workforce solutions across multiple geographies.

Qualifications

• Bachelor's degree in a relevant field is required.
• 12+ years of professional experience in leading multidisciplinary teams.
• Demonstrated success delivering enterprise-wide initiatives in a matrixed environment.
• Advanced leadership with workforce planning and cross-functional oversight.
• Exceptional communication and influencing skills for senior leadership briefings.
• Strong analytical and problem‑solving capabilities for scalable solutions.
• Working knowledge of AI, automation and their impact on work models.
• Experience managing budgets, resources, and priorities for a function.

Responsibilities

• Lead the multidisciplinary Future of Work function spanning HR, Technology, and Operations.
• Own the budget, resource planning, and governance for Future of Work.
• Define and execute a 1- to 3-year roadmap translating priorities into workforce solutions.
• Redesign work, roles, and workforce models in response to AI and automation.
• Establish operating model, governance, standards, and execution approach.
• Drive cross-functional initiatives and influence senior leaders across geographies.
• Lead data-backed decisions on roles, productivity, and automation opportunities.
• Define metrics to evaluate impact and inform priorities.
• Develop and mentor a high-performing team with career growth and learning.

Skills

Strategic leadership

Cross-functional leadership

Stakeholder management

AI/Automation knowledge

Budget management

Education

Bachelor's degree in relevant field

Job description

The Senior Director, Future of Work leads the strategy, design, and execution of the Future of Work function that will shape how work, roles, skills, and workforce models evolve in response to AI, automation, and changing business needs.

This leader owns a multidisciplinary function that brings together work and role design, workforce transformation analytics, and AI and automation architecture. The Senior Director translates enterprise strategy into practical, scalable solutions; aligns Human Resources, Technology, Operations, and business stakeholders; and ensures future-state workforce decisions are grounded in business needs, workforce insights, and technology feasibility.

The role is accountable for the Future of Work roadmap, operating model, governance, budget, resource planning, and measures of impact. The Senior Director also builds and develops a specialized team and advises senior leaders on complex decisions involving role design, workforce models, productivity, automation, and talent strategies.

This is an emerging area of work, so we don’t claim to fully know how this role with continue to evolve. As a result, the incumbent should expect this role to be evolving over time and understand that the description simply matches our understanding and plan at this time.

Essential Duties and Responsibilities:

• Lead the multidisciplinary Future of Work function, spanning work and role design, workforce transformation analytics, and AI and automation architecture.
• Own the Future of Work budget and resource planning, including the prioritization of people, capabilities, and technology investments
• Own and execute the Future of Work strategy and 1- to 3-year roadmap, translating enterprise priorities into practical, scalable workforce solutions and operating practices.
• Lead the redesign of work, roles, and workforce models in response to AI, automation, and evolving business needs.
• Establish the function's operating model, governance, decision frameworks, standards, and execution approach.
• Lead complex, cross-functional initiatives across Human Resources, Technology, and Operations, including teams spanning multiple business areas or geographies, and influence senior leaders to align work design, workforce strategy, and technology feasibility and integration.
• Drive data-backed decision-making related to future-state roles, workforce models, productivity improvements, and automation opportunities.
• Define, monitor, and communicate the efficiency, capacity, productivity, adoption, and business outcome measures used to evaluate the function's impact and inform priorities.
• Recommend and operationalize strategies, processes, policies, standards, and operating plans that directly advance functional and business objectives, including negotiating and influencing internal and external stakeholders to adopt new approaches.
• Build and lead a high-performing specialized team, including workforce planning, hiring, coaching, performance management, career development, and continuous learning.
• Bachelor's degree in relevant field of study.
• 12+ years of relevant professional experience required.
• Demonstrated success leading multidisciplinary teams or a mid-sized function and delivering complex, enterprise-wide initiatives in a large, matrixed environment.
• Advanced leadership and management capability, including experience developing workforce plans and leading experienced professionals across multiple disciplines.
• Exceptional communication, facilitation, negotiation, and influencing skills, with the ability to brief and advise senior leaders on matters of strategic importance.
• Strong conceptual, analytical, and problem-solving capabilities, including experience resolving complex, undefined issues, and translating strategy into scalable operational solutions.
• Working knowledge of AI, automation, and their implications for work, roles, skills, and workforce models.
• Experience managing budgets, resources, and priorities for a function or portfolio.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .