Sr. Director, Digital Studio

Fidelity Information Services, LLC; Jacksonville (FL); On-site; USD 550,000 - 900,000; Full time

Job summary

Fidelity Information Services, LLC in the United States seeks a proven leader to become Head of Digital Banking for Digital One Studio. The role demands a track record of P&L ownership, growth turnaround, and modernization of banking digital products.

You will rebuild growth, improve profitability, and drive organizational transformation while maintaining credibility with customers and industry stakeholders.

Qualifications

• Must have previously held general manager or equivalent with full P&L accountability.
• Experience managing software/fintech/digital banking business with $100M+ revenue.
• Proven revenue growth, margin expansion, and operational turnaround experience.
• Ability to make portfolio, organizational, and investment decisions to improve outcomes.

Responsibilities

• Lead digital banking platform growth, profitability improvements, and organizational transformation.

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

Head of Digital Banking for Digital One Studio

We are seeking a proven business leader who began their career in Digital Banking and Product Management but has evolved into a General Management executive with significant P&L ownership and demonstrated turnaround experience. This individual must be capable of rebuilding growth, improving profitability, modernizing the product, and leading organizational transformation while maintaining deep credibility with customers and industry stakeholders.

Experience Requirements

• Must have previously held direct General Manager, Business Unit Leader, Division President, or equivalent executive responsibility with full P&L accountability.
• Demonstrated experience managing a software, fintech, banking technology, or digital banking business with annual revenues exceeding $100 million.
• Proven track record of achieving revenue growth, margin expansion, and improved operating performance through disciplined business management.
• Experience leading a business turnaround, transformation, restructuring, integration, or significant performance recovery initiative.
• Demonstrated ability to make difficult portfolio, organizational, and investment decisions to improve business outcomes.
• Strong commercial background with ownership of bookings, revenue, customer retention, pricing strategy, and profitability metrics.
• Experience leading organizations through product rationalization, platform consolidation, modernization, or migration initiatives.
• Ability to build credibility with bank CEOs, CIOs, Heads of Digital Banking, and other C-suite customer executives.

Preferred Candidate Profile

• Revenue growth and commercial performance.
• Product strategy and innovation.
• Engineering and delivery organizations.
• Customer success and client retention.
• Strategic planning and capital allocation.
• Operational excellence and organizational effectiveness.

Key Evaluation Criteria

• Successfully rebuilt or accelerated growth in a challenged business.
• Led organizations through significant change while retaining key customers and talent.
• Managed a meaningful P&L and consistently delivered financial commitments.
• Demonstrated strong executive presence with boards, investors, and enterprise customers.
• Created measurable shareholder value through business transformation initiatives.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is supplement document

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

#pridepass