Sr. Director, Digital Studio

FIS Management Services LLC; Jacksonville (FL); On-site; USD 350,000 - 550,000; Full time

Job summary

FIS Management Services LLC in Jacksonville seeks a proven Digital Banking and Product Management leader who has progressed to a General Management executive with strong P&L ownership and turnaround experience.

The candidate must be able to rebuild growth, improve profitability, modernize the product, and lead organizational transformation while maintaining credibility with customers and industry stakeholders.

Qualifications

• Must have previously held direct General Manager, Business Unit Leader, Division President, or equivalent executive responsibility with full P&L accountability.
• Experience managing a software/fintech/banking technology or digital banking business with annual revenues over $100 million.
• Proven track record of revenue growth, margin expansion, and improved operating performance.
• Experience leading a turnaround, transformation, restructuring, integration, or significant performance recovery initiative.
• Demonstrated ability to make difficult portfolio, organizational, and investment decisions to improve business outcomes.
• Strong commercial background with ownership of bookings, revenue, pricing strategy, and profitability metrics.
• Experience leading product rationalization, platform consolidation, modernization, or migration initiatives.
• Ability to build credibility with bank CEOs, CIOs, Heads of Digital Banking, and other C-suite customer executives.

Skills

P&L ownership

General Management

Turnaround experience

Digital Banking

Product Management

C-suite credibility

Revenue growth

Job description

Job Description Head of Digital Banking for Digital One Studio

We are seeking a proven business leader who began their career in Digital Banking and Product Management but has evolved into a General Management executive with significant P&L ownership and demonstrated turnaround experience. This individual must be capable of rebuilding growth, improving profitability, modernizing the product, and leading organizational transformation while maintaining deep credibility with customers and industry stakeholders.

Experience Requirements

• Must have previously held direct General Manager, Business Unit Leader, Division President, or equivalent executive responsibility with full P&L accountability.
• Demonstrated experience managing a software, fintech, banking technology, or digital banking business with annual revenues exceeding $100 million.
• Proven track record of achieving revenue growth, margin expansion, and improved operating performance through disciplined business management.
• Experience leading a business turnaround, transformation, restructuring, integration, or significant performance recovery initiative.
• Demonstrated ability to make difficult portfolio, organizational, and investment decisions to improve business outcomes.
• Strong commercial background with ownership of bookings, revenue, customer retention, pricing strategy, and profitability metrics.
• Experience leading organizations through product rationalization, platform consolidation, modernization, or migration initiatives.
• Ability to build credibility with bank CEOs, CIOs, Heads of Digital Banking, and other C-suite customer executives.

Preferred Candidate Profile

The ideal candidate will have originated from a Digital Banking Product leadership background but subsequently expanded into broader business leadership roles with responsibility for:

• Revenue growth and commercial performance.
• Product strategy and innovation.
• Engineering and delivery organizations.
• Customer success and client retention.
• Strategic planning and capital allocation.
• Operational excellence and organizational effectiveness.

Key Evaluation Criteria

Candidates will be evaluated based on evidence that they have:

• Successfully rebuilt or accelerated growth in a challenged business.
• Led organizations through significant change while retaining key customers and talent.
• Managed a meaningful P&L and consistently delivered financial commitments.
• Demonstrated strong executive presence with boards, investors, and enterprise customers.
• Created measurable shareholder value through business transformation initiatives.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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