Sr. Director- Data, Models, and AI Risk Management | Retail Bank

Capital One; Richmond (VA); On-site; USD 245,000 - 280,000; Full time

Job summary

Capital One is seeking a Senior Director in its Retail Bank Division to lead data risk management and technology risk initiatives. You will partner across Enterprise teams and Technology to develop risk identification and mitigation solutions for AI and data across the organization.

You will shape risk frameworks, provide advisory services to first line owners, and report risk insights to senior management while fostering growth and collaboration within a highly technical environment.

Qualifications

• Bachelor’s degree or military experience.
• 10+ years in Technology Risk, Data Risk or Model Risk.
• 8+ years of people management experience.
• Experience with risk and control frameworks and communications.

Responsibilities

• Provide SME leadership on AI risk across control domains.
• Identify and implement program enhancements based on industry standards for data and AI risk management.
• Assess compliance with divisional and enterprise data and model management requirements.
• Build risk oversight processes across key data risk areas including data quality, lineage and usage in AI/LLM.
• Influence control owners to mitigate and remediate risks including AI-related risks.
• Lead in lifecycle AI risk across design, development, testing, deployment and monitoring.

Skills

Data risk management

Technology risk

Model risk

People management

Strategic thinking

Communication skills

Analytical thinking

Education

Bachelor’s degree or military experience

Job description

As a Senior Director in Capital One’s Retail Bank Division, you will apply your data risk management and technology expertise to the company’s Technology and Product organization. You will partner across Enterprise teams, Second Line of defense, and Technology teams to develop and support best‑in‑class industry risk identification and mitigation solutions in a manner that supports innovation and protects our customers, shareholders and associates. Collaboration with various teams will entail implementation of risk and control tools, techniques, and frameworks for the Retail Bank organization, as well as provide risk advisory services to the first line control owners. Your contributions will drive organizational change through effective and proactive risk identification, measurement, analysis and reporting in order to better manage the company’s risk in an open and collaborative environment.

This highly collaborative role will work with various stakeholders to deliver value-added risk management services to the stakeholders. You will have a high level of exposure across lines of business and have the opportunity to work with senior Tech and Business executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in best in class critical thinking and a growth mindset is a must for this role. This individual will provide thought leadership on day to day data management processes and also provide broader thought leadership on how AI is shaping numerous other risk areas from Tech Risk to Third party risk. This individual will be responsible for building and enhancing existing risk management processes and framework to ensure that risk management is keeping pace with emerging risks. The successful candidate will be a professional who understands various risk frameworks, control environments, technology functions, and organizations, with strong analytical, planning, strategic thinking, organizational and first rate communication skills. This role will report to the Head of Tech, Cyber, and Data Risk within the Retail Bank.

Responsibilities

• Provide departmental oversight and serve as a Subject Matter Expert regarding the evolution of AI risk across diverse control domains.
• Keep pace with the speed of AI. Identify and implement continual program enhancements based on industry standards and best practices related to data and AI risk management
• Partner with Retail Bank Tech and Business teams to assess their compliance with the divisional and enterprise data and model management requirements
• Partner with the Managing data steward team to build a strategic point of view on evolution of data risk. Build and maintain risk oversight processes across key data risk areas including but not limited to data quality, data lineage and traceability, data transformation, and data usage in LLM and AI
• Apply a solid understanding of control environments to proactively mitigate risks. Influence control owners and other stakeholders to build consensus on risk mitigation and remediation strategies including new risks that may be introduced with the use of AI
• Actively engage in AI usage across the LOB across the full lifecycle including design, development, testing, deployment, post deployment monitoring. Provide thought leadership on building proactive risk management techniques.
• Deliver clear and decision oriented report to key stakeholders and senior management on data and AI risk highlighting key issues, with proposed mitigations
• Build a high performing Data and AI risk team by hiring and developing talent, fostering a culture of growth mindset and continuous learning, and establishing clear risk ownership across the function.

Basic Qualifications

• Bachelor’s Degree or military experience
• At least 10 years experience in Technology Risk, Data Risk or Model Risk
• At least 8 years of People Management experience

Preferred Qualifications

• 10+ years of People Management experience
• Experience in solving complex programs with a strategic point of view along with a solid background in flawless execution
• Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders
• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines
• Consulting experience with a Big 4 firm

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $269,600 - $307,700 for Sr. Dir, Cyber Risk & Analysis
• Richmond, VA: $245,100 - $279,800 for Sr. Dir, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).