Sr Director, Contract Marketing (Contract Operations)

Fresenius Kabi USA; Lake Zurich (IL); On-site; USD 210,000 - 240,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

401K with company contribution

Wellness program

Job summary

Fresenius Kabi USA, LLC is seeking a Senior Director, Contract Marketing (Biopharma Operations) to lead contracting operations, pricing governance, and cross-functional collaboration across payer, wholesaler, and provider spaces in a complex US market. You will build robust processes, manage risk, and drive revenue growth.

The role oversees a high-performing team, partners with Commercial, Finance, Legal, and Compliance, and shapes forecasting while delivering measurable business outcomes.

Qualifications

• Bachelor's degree required; advanced degrees or certifications are a plus.
• 12+ years related work experience in the pharmaceutical industry, including 7 years with financial / marketing / contract / market access knowledge.
• Minimum of 7 years of direct people management experience with demonstrated ability to develop and lead high-performing teams.
• In-depth knowledge of payer medical and pharmacy rebate claims invoice payment process.

Responsibilities

• Oversee contracting operations team, contract setup, and policies supporting growth in Biopharma and Specialty products.
• Own pricing review committee modeling and CMS ASP impact for payer and provider bids/RFPs.
• Lead Government Pricing Forecasting Strategy and Governance for CMS ASP, 340B, Medicaid rebates and related programs.
• Direct third-party modeling and advisory partnerships; ensure accuracy, compliance, and service delivery.
• Develop contract operations for hospital & clinic GPOs and payer rebates; interface with customers on operations and disputes.
• Manage Model N setup for new contracts across channels; oversee contract invoices and payment analysis.
• Develop Agiloft and contract analytics platforms and implement contract membership solutions.
• Apply strategic business insights to identify opportunities and assess contract impacts.

Skills

Contracting operations

Strategic leadership

Payer pricing

Budgeting & forecasting

Team management

Cross-functional collaboration

Advanced Excel

Model N experience

Education

Bachelor's degree

MBA or advanced degree

Tools

Model N

SAP

Qlik

Veeva

Spring CM

Job description

Job Summary

The Senior Director, Contract Marketing (Biopharma Operations) will provide strategic leadership and oversight of contracting operations for Biosimilars and Specialty products, ensuring operational excellence and alignment with commercial objectives. This role will lead and develop a high-performing team responsible for rebate and discount process management, contract execution, and operational governance, driving scalable processes, disciplined execution, and measurable business outcomes.

The Senior Director will establish strategic operational direction for payer, wholesaler, provider, specialty pharmacy, group purchasing organization (GPO), and membership contract operations, optimizing commercial value while proactively identifying, assessing, and mitigating contractual and operational risks to Fresenius Kabi. This leader will influence key business decisions, translate commercial strategies into effective contracting operations, and lead cross-functional initiatives that maximize revenue, profitability, and operational effectiveness.

Operating across a complex US and Global matrix organization, the Senior Director will build strong partnerships with commercial, finance, legal, compliance, and other key stakeholders to align priorities, resolve complex business challenges, and advance enterprise-wide objectives. The role will drive continuous improvement, strengthen operational controls, and foster a culture of accountability, collaboration, and strategic execution to deliver sustainable business performance.

Salary Range: $210,000 - $240,000 per year

Position is eligible to participate in a bonus plan with a target of 22% of the base salary. Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most.

Responsibilities

• This individual will be responsible for a contracting operations team, contract set up, and policies that support growth initiatives in Biopharma and Specialty products.
• Own the pricing review committee modeling and presentations of CMS ASP impact for all biopharma medical benefit products for both payer and provider bids/RFPs.
• Lead and assist National Accounts and field sales negotiate contracts with a variety of Fresenius Kabi customers with operational support.
• Lead Government Pricing Forecasting Strategy and Governance: Provide strategic oversight of the aggregation of contract volume and price concessions across biopharmaceutical products to drive monthly government pricing forecasts, including CMS Average Sales Price (ASP), 340B, Medicaid rebates, and other applicable government programs, using cash-basis modeling. Establish robust forecasting governance, monitor forecast accuracy and product-level trends, and drive continuous enhancement of forecasting methodologies, assumptions, and models. Translate forecast results into actionable business insights, clearly communicating financial implications, emerging risks, and strategic considerations to senior leadership and cross-functional stakeholders to support informed business decisions.
• Direct Third-Party Modeling and Advisory Partnerships: Own the strategic relationship and performance oversight of third-party vendors supporting government pricing calculations, forecasting models, and related consulting services. Establish expectations for accuracy, analytical rigor, compliance, and service delivery; ensure the integrity and reliability of forecast methodologies and outputs; and drive vendor accountability and continuous improvement to strengthen forecasting capabilities and support business objectives.
• Further develop a brand-like drug market contract operations process for hospital & clinic GPOs and payer rebates.
• Provide strategic leadership and governance of the partnership with the BA&I team to ensure the integrity, accuracy, and effectiveness of gross-to-net accrual modeling and reporting. Drive alignment on forecasting methodologies, key assumptions, and financial insights to strengthen reporting reliability, enhance financial transparency, and inform strategic business decisions.
• Oversee Managed Care invoice and accurate rebate payment management.
• Develop 340B investigation process for payer contracts and potential double dipping in Medicaid.
• Supervise the development of EDI and accuracy of membership onboarding for new biopharma customers.
• Manage Model N setup for new contracts across business channels.
• Manage contract invoices and accurate payment analysis.
• Develop Agiloft, contract analytics platforms, contract membership, and Model N solutions.
• Apply strategic business insights and competitive market intelligence to identify new opportunities.
• Assist on new contract initiative and operation set up for key Payor, GPO, IDN and Provider agreements.
• Directly interface with customers on contract operations and disputes.
• Identity process improvement opportunities and develop tools to assist in the contract deliverables.
• Contribute to the preparation of ad-hoc presentations, process solutions, and assess the impact of contracts.

Requirements

• Bachelor's degree required, advanced degrees or certifications are a plus.
• Minimum 12+ years related work experience in the pharmaceutical industry, including 7 years with financial / marketing / contract / market access knowledge.
• Minimum of 7 years of direct people management experience with demonstrated ability to develop and lead high-performing teams.
• In-depth knowledge of payer medical and pharmacy rebate claims invoice payment process.
• Deep understanding of players in the US supply chain.
• Strong desire to self-learn in a high-volume department.
• Brand/Biosimilars/Biologic experience highly preferred.
• Strong written and verbal communication skills. Must be able to develop content vs delegate.
• Demonstrated business acumen skillset to weigh multiple factors when making decisions.
• Superior interpersonal and leadership skills with the ability to manage cross-functional teams.
• Effectively manage internal projects and external customer deadlines.
• Microsoft Excel at the advanced level experience required, including superior analytical and critical thinking skills with ability to make recommendations based on analysis.
• Must have knowledge and comfort level of operating systems; for instance, but limited to, experience with SAP, BEX, Qlik, Veeva, Spring CM, and Model N preferred.
• Able to manage and prioritize multiple complex projects with demonstrated time management skills.
• The Company's primary business language is English. The successful candidate must be able to effectively speak, read, write, and understand English to perform the essential functions of the position, including independently understanding policies, procedures, training materials, and workplace communications written in English due to our heavily regulated work environment.

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability,401K with company contribution, andwellness program.

Please note that joining our team does not create a guaranteed or permanent employment arrangement. All employment is atwill, meaning both the employee and Fresenius Kabi have the right to end the employment relationship at any time, in accordance with applicable federal and state laws.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.