Sr Director Analyst, Supply Chain Research Warehouse Systems and Technologies (WMS, Robotics, and AI)

Gartner; Fort Myers (FL); On-site; USD 172,000 - 203,000; Full time

Benefits offered by this job

Generous PTO

401k match up to $7,200 per year

Stock purchase at a discount

Job summary

Gartner offers a dynamic role focusing on end-to-end warehousing systems, automation, and AI-enabled logistics. You will advise on vendor selection, write market analyses, and contribute to Gartner's research ecosystem.

The position emphasizes strong communication, cross-functional collaboration, and a global perspective, with travel as needed across North America and beyond.

Qualifications

• Minimum 7+ years of experience in warehousing and distribution systems and solutions.
• Strong knowledge of WMS and multiple vendor WMS implementations.
• Experience with warehouse automation, WCS/WES, and robotics.
• Experience with AI variants in warehouse applications (Agentic AI, Embedded AI, Gen AI).
• Experience with other warehousing systems (WFM, DOM, YMS, dock scheduling, visibility, integration).
• Strong writing and presentation skills.
• Ability to interact with all organizational levels on logistics technology and business issues.
• Willingness to travel 10–20% (domestic and international).
• Bachelor's degree or higher in information systems, supply chain/logistics, or CS.

Responsibilities

• Provide actionable advice to clients on business cases, vendor selection, and implementation of warehouse systems.
• Research and write about warehouse tech, AI, and vendor marketplaces; create visuals for presentations.
• Advise on selection of specialty consultants and system integrators.
• Contribute to Gartner research, Magic Quadrants, and Market Guides on logistics tech.
• Prepare and deliver high-value presentations at Gartner events and client briefings.
• Support Gartner Supply Chain sales cycle.
• Conduct advisory sessions with clients, including workshops and virtual sessions.
• Peer review and support research teams; participate in research discussions.

Skills

WMS expertise

Warehouse automation

AI in warehousing

Logistics operations

Vendor evaluation

Presentation skills

Research & writing

Travel willingness

Education

Bachelor's degree in information systems / supply chain / CS

Job description

Responsibilities

• Provide actionable advice to business and technology clients on the best options to prepare a business case, identify potential vendors, evaluate, select, and implement warehouse and fulfillment systems, solutions, and technologies to solve their mission critical priorities.
• Research and write about the changing vendor marketplace for warehouse and fulfillment systems and automation and robotic solutions, and emerging warehouse AI (embedded AI, Agentic AI, and Generative AI) , systems architecture, and business models. Proficiency in developing visual aids through graphics and converting written content to presentation materials is an important attribute for this role.
• Advise our business and technology clients on selection of specialty consultants and systems integrators.
• Contribute to Gartner-wide research and ideation on the evolution of current and emerging logistics systems and related technologies, including creation of Magic Quadrants and Market Guides.
• Prepare and deliver high-value presentations and other materials at Gartner, industry and professional association conferences, and client briefings.
• Support sales as a part of the Gartner Supply Chain sales cycle
• Conduct on-site or virtual advisory sessions with clients such as facilitated strategy development, virtual workshops, or moderate forums.
• Provide high quality and timely review of peer's research and support team members.
• Lead or participate in research community meetings to discuss research issues and collaborate effectively with peers to develop thought-leading or trending research and advice.

What you will need to perform this job successfully:

• Located in the North America (Eastern or Central Time zones preferred) this position is home office based - Remote Worker)

• Candidates must have a good understanding of end-to-end supply chain concepts incorporating plan, source, make, deliver and service with specific senior-level understanding of logistics operations and technology.

• A minimum of 7 or more years of experience in systems and solutions required to automate and optimize warehousing and distribution operations. You must be extensively familiar with WMS systems and their implementation. First-hand knowledge of multiple vendor's WMS solutions would be highly desirable.

• Experience with variations of warehouse automation, WCS/WES, and warehouse robotics is also being sought for this role.

• Experience with variations of artificial intelligence within warehouse applications (Agentic AI, Embedded AI, or Gen AI) is also highly desirable for this role.

• Experience with other warehousing systems such as workforce management (WFM-Labor), ecommerce fulfillment, distributed order management (DOM), yard management (YMS), dock door scheduling, supply chain visibility, and systems integration is also highly desirable.

• Possess strong writing and presentation skills.
• Have articulate and succinct communication skills; be able to interact at all levels of an organization on logistics technology, supply chain and business issues; explain complex ideas effectively and present to large groups in workshops and conferences is desired.

• A strategic and critical thinker, demonstrates analytical skills, applying conceptual models, recognizing patterns and drawing and defending conclusions. Demonstrate a curiosity for new ideas and best practices in emerging digital supply chain and logistics technology.

• Successful candidates are able to efficiently multitask, show a self-motivated work ethic, but also be collaborative within a geographically diverse team environment.

• Strong project planning and management skills and ability to collaborate with a research team.

• Domestic and international travel may be required - approximately 10-20% could be required.

• Bachelor's degree or higher in information systems, supply chain/logistics, or computer science is preferred or sufficient work-related experience.

Who you are:

• Experienced - You have likely gained the applicable expertise listed above by working in development or product management of an applicable software vendor. Or possibly your expertise has been developed as part of your consulting role at a large or boutique consulting firm with heavy emphasis on warehouse (WMS) implementations. You may have gained your expertise in an IT/business role at large corporate organizations potentially having been an enterprise architect, solutions/technical architect, business technology analyst, or application manager with experience in Warehouse Management Systems.
• Organized - skilled at multitasking, prioritizing, and working under tight deadlines and high volume.
• Confident - able to make sound decisions on projects with minimum supervision. Effective communicator
• Technologist/Analytically savvy - have strong critical thinking and analytical capabilities, detail-oriented, intellectually curious
• Collaborative - experienced providing service and collaborating with global colleagues.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

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