Sr. Director, Agentic Transformation - DET Org

Salesforce, Inc.; New York (NY); Hybrid; USD 218,000 - 365,000; Full time

Benefits offered by this job

Time off programs

Medical insurance

Dental insurance

Vision coverage

Mental health support

Paid parental leave

Life insurance

Disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Sr. Director, Agentic Transformation to lead how the COFO organization uses data and agentic AI to enable Finance, Controllership, and related functions. You will own the product and transformation roadmap, build agentic workflows on trusted data, and drive enterprise adoption at scale.

You will partner with DET leadership to turn fragmented data into governed data products, deliver ROI, and land change with VP-level stakeholders across the enterprise.

Qualifications

• 8-10 years in product leadership or technical program leadership.
• Proven track record delivering complex cross-functional transformations for multi-billion-dollar SaaS/tech organizations.
• Deep experience building GenAI/agentic AI products and data solutions.
• Proven ability to define, measure and deliver business value with measurable outcomes.
• Strong advisory capability influencing VP/executive level decisions.
• Ability to navigate ambiguity and drive decisions with incomplete information.

Responsibilities

• Own the product vision, roadmap and backlog for agentic solutions across Finance, Controllership, Legal and Employee Services.
• Lead Rapid Innovation Squads to move from problem definition to working agent with value increments.
• Define the value case for initiatives and track results through delivery and after launch.
• Tackle undefined, first-of-their-kind programs by forming testable hypotheses.
• Decide which processes should be agent-driven, human-in-the-loop, or redesigned.
• Build governed, reusable data foundations with clear lineage and ownership.
• Bridge efficiency gaps across functions and ensure new tech integrates with Salesforce ecosystem.
• Act as a credible internal advisor to COFO and DET leadership on AI-led operations.
• Scale agentic solutions through cross-functional adoption and governance.
• Establish ROI benchmarks and provide data-driven recommendations to leadership.

Skills

Product Leadership

Transformation Leadership

AI & Data Expertise

Value Orientation

Comfort with Ambiguity

Consultative Credibility

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sr. Director, Agentic Transformation - DET Org

Salesforce is looking for a consultative, technically credible Sr. Director, Agentic Transformation to lead how the Chief Operating & Financial Officer (COFO) organization uses data and agentic AI to enable Finance, Controllership. Reporting to executive leadership in the Digital and Emerging Technology (DET) organization, you will be the product and transformation leader who turns fragmented data into trusted, governed data products. You will then build agentic workflows on top of them to speed up close, improve forecast accuracy, strengthen controls, and remove manual effort from finance operations. You will identify jobs to be agentified and find and fix data and system gaps to enable transformation, with a technical lens and the executive presence to land change with functional VPs in COFO. We are Customer Zero, the best example of Salesforce products delivered globally, at scale, sustainably.

Key Responsibilities & Impact Areas

• Agentic Product Roadmap: Own the product vision, roadmap and backlog for agentic solutions across Finance, Controllership, Legal and Employee Services. Prioritize by value, feasibility and risk, and take solutions from concept through build, launch and scale.
• Rapid Innovation Squads: Lead and staff Rapid Innovation Squads, small cross-functional teams that move quickly from problem definition to a working agent. Set the squad charter, scope and success criteria, and partner with builders across engineering and data solution to deliver in value increments.
• Value Delivery: Be accountable for outcomes, not output. Define the value case for each initiative up front, track it through delivery, and confirm it is realized after launch. Report results transparently to leadership.
• Navigating Ambiguity: Take on undefined, first-of-their-kind programs where the problem, the data and the right solution are not yet clear. Break them into testable hypotheses, make decisions with incomplete information, and adjust as you learn.
• Agentification of Work: Break down end-to-end processes into jobs and tasks, and decide which should be handled by agents, which need a human in the loop, and which should be redesigned or retired. Build agents that work with real finance and operations data and the controls around them.
• Data Foundations for Agents: Partner with data and engineering teams to turn fragmented data into governed, reusable data products with clear definitions, lineage and ownership, so agents can be trusted in production.
• In the Seams Innovation and Efficiencies: Identify and bridge efficiency gaps where traditional functional ownership overlaps, and ensure new technologies integrate cleanly into the native Salesforce product ecosystem and existing systems of record.
• Customer Zero: Run our own products internally first. Feed product feedback and field-tested patterns back to Salesforce product teams, and turn what works into a repeatable model.
• Enterprise Adoption & Scaling: Partner with cross-functional leaders to scale agentic solutions, drive adoption, and eliminate operational friction across functional silos.
• Agentic ROI & Efficiency Benchmarking: Establish rigorous baselines and performance frameworks to measure productivity gains and ROI, with data-driven visibility into the efficiency captured across the organization.
• Executive Advisory: Serve as a credible partner to COFO and DET leadership, providing data-driven recommendations on where and how to apply AI-led operations.

Required Qualifications

• Product Leadership: 8-10 years of product management, product strategy or technical program leadership experience, with proven ownership of product roadmaps in technology organizations.
• Transformation Leadership: Proven track record of leading teams (20+) to deliver complex, cross-functional transformations for multi-billion-dollar SaaS and technology organizations.
• AI & Data Expertise: Deep technical experience building products and processes with GenAI, agentic AI and broader data solutions, taking them from prototype to production.
• Value Orientation: Demonstrated success defining, measuring and delivering business value, with evidence of outcomes achieved.
• Comfort with Ambiguity: Track record of driving ill-defined, fast-moving programs to results, with sound judgment under uncertainty and a bias toward testing and learning.
• Consultative Credibility: Exceptional ability to influence outcomes at the VP and executive level, with experience acting as a key product lead.

Preferred Qualifications

• Familiarity with Salesforce’s product ecosystem and its application in driving internal business transformation.
• Experience with enterprise operations processes.
• Experience leading rapid, small-team innovation or incubation efforts.
• Proven ability to translate technical talk into business value for non-technical executive audiences, and vice versa.

Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life.

Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.