Sr Dir Software Engineering

Myriad Genetics; Salt Lake City (UT); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading personalized medicine company is seeking a Sr Director for Business Applications. This remote role involves overseeing the Order Management Technology Stack, leading integration of Salesforce.com, and building scalable technology solutions to enhance customer satisfaction and operational efficiency. Ideal candidates will have extensive experience in enterprise applications, Salesforce expertise, and exceptional leadership skills. A focus on strategic growth and operational excellence is essential.

Benefits

Competitive salary

Diverse and inclusive work environment

Qualifications

• 12+ years of experience in enterprise applications or software engineering, with at least 5 years in leadership.
• 10+ years of Salesforce.com experience across multiple clouds.
• Proven track record overseeing Salesforce.com strategy.

Responsibilities

• Lead strategy, roadmap, and delivery of lead-to-order systems.
• Drive integration between Salesforce and adjacent platforms.
• Manage budgets and vendor relationships.

Skills

Salesforce expertise

Enterprise systems leadership

Collaboration with cross-functional teams

Agile development

DevOps

Technical leadership

Education

Bachelor's degree in Computer Science or related field

MBA or advanced degree preferred

Tools

Salesforce.com

CRM systems

ERP systems

Job description

Sr Director Business Applications/Software Engineering (Remote)

We are seeking a highly experienced and strategic Senior Director to lead our Order Management Technology Stack. This role will serve as a key member of the Technology leadership team, responsible for driving end-to-end order lifecycle management technology, ensuring seamless system integrations, and building scalable technology solutions that support revenue growth, operational efficiency, and customer satisfaction.

The ideal candidate brings a unique blend of enterprise systems leadership, Salesforce expertise, and modern software engineering acumen, paired with a proven ability to collaborate cross-functionally with Commercial, Finance, Operations, and Technology teams.

Order Management & Business Applications

• Own the strategy, roadmap, and delivery of lead-to-order systems, ensuring accuracy, compliance, and scalability.
• Partner with Finance, Marketing, Sales, Customer Service, Operations, Engineering, and Revenue teams to optimize order processing, billing, renewals, and revenue recognition workflows.
• Define and enforce policies, SLAs, and metrics that ensure a seamless customer experience from order capture through fulfillment.

Salesforce.com & Business Systems

• Serve as the executive owner of the Salesforce.com ecosystem (Marketing Cloud, Sales Cloud, Workato, Health Cloud, Experience Cloud, integrations, and custom development).
• Oversee Salesforce governance, architecture, security, and scalability in alignment with business goals.
• Drive integration between Salesforce and adjacent platforms (ERP, Order Management, Marketing Automation, Data Warehouses).
• Champion user adoption and continuous improvement through training, documentation, and change management.

Software Engineering & Technology Leadership

• Lead a global team of engineers, administrators, and architects responsible for building and maintaining mission-critical business applications.
• Ensure delivery excellence by promoting best practices in agile development, DevOps, CI/CD, and cloud-native architecture.
• Establish a strong culture of engineering quality, innovation, and accountability.
• Evaluate emerging technologies and vendors to continuously evolve the tech stack supporting order management and revenue operations.

Leadership & Strategy

• Build and develop high-performing teams with a focus on career growth, mentorship, and organizational health.
• Partner with executive leadership to align systems strategy with corporate objectives, revenue targets, and scalability goals.
• Manage budgets, vendor relationships, and contracts to maximize value while ensuring cost efficiency.
• Act as a trusted advisor to senior executives by translating complex technology initiatives into clear business outcomes.

Qualifications

• 12+ years of progressive experience in enterprise applications, or software engineering, with at least 5 years in a senior leadership role.
• 10+ years of Salesforce.com experience overall, with proven leadership across multiple clouds (Sales, Service, CPQ, ideally Marketing or Experience).
• Proven track record overseeing Salesforce.com strategy and delivery at scale, ideally in the life sciences space.
• Strong knowledge of lead-to-order processes and integration across CRM, ERP, and billing systems.
• Deep technical understanding of modern software development practices, system integrations, APIs, and cloud platforms.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to operate at both strategic and tactical levels-comfortable presenting at the executive table while rolling up sleeves to solve problems.
• Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree preferred.

Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder)

We take geographic location into account when determining base salary to ensure equitable and competitive compensation.

Myriad Genetics Inc., is a leading personalized medicine company dedicated to being a trusted advisor transforming patient lives worldwide with pioneering molecular diagnostics. Myriad discovers and commercializes molecular diagnostic tests that: determine the risk of developing disease, accurately diagnose disease, assess the risk of disease progression, and guide treatment decisions across six major medical specialties where molecular diagnostics can significantly improve patient care and lower healthcare costs. Myriad is focused on three strategic imperatives: maintaining leadership in an expanding hereditary cancer market, diversifying its product portfolio through the introduction of new products and increasing the revenue contribution from international markets. For more information on how Myriad is making a difference, please visit the Company's website: www.myriad.com .

EEO

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Myriad Genetics is an inclusive work environment and welcomes all applicants. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting [e-mail].