Sr Dir, Sales

US Diversity Job Search; Austin (TX); On-site; USD 295,000 - 368,000; Full time

Benefits offered by this job

Health plans

Telehealth access

401(k) with company match

Paid time off

Remote work flexibility

Job summary

Sinch is seeking an experienced Senior Director of Voice Sales to build and scale the North American enterprise voice business. You will design the two-year growth plan, recruit and elevate a high-performing team, and own forecast, pipeline and quota attainment across strategic accounts.

This builder role requires deep telecom/CPaaS know-how, executive relationships with large customers, and the ability to move from strategy to deal execution while aligning Marketing, Product and Solutions

Qualifications

• Extensive enterprise voice sales leadership experience in CPaaS or telecom.
• Proven ability to build teams, win complex opportunities, and drive growth.
• Strong executive relationships with large enterprise customers.

Responsibilities

• Develop and execute a two-year voice growth plan.
• Build and lead the North America voice sales organization.
• Own forecast, pipeline, and performance metrics.

Job description

You are an experienced enterprise sales leader, but more importantly, you are a builder.

Senior Director, Voice SalesABOUT SINCHSinch is pioneering the way the world communicates. More than 200,000 businesses - including Google, Uber,Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engagingcustomer experiences through mobile messaging, voice, and email.Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused SuperNetwork, APIs, and applications ensure you can connect with your customers reliably and securely, at every step oftheir journey.At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are ourfoundation!DESCRIPTION Sinch has a significant and time-sensitive opportunity in the North American enterprise voice market.Industry disruption and changes in the competitive landscape have created a window for Sinch to capturesubstantial new business and establish deeper strategic relationships with some of the largest communicationscustomers in the market. We believe the next two years represent an unusually important opportunity toaccelerate our position in Voice.We are looking for a Senior Director who can turn that opportunity into results.This is a builder role. You will quickly develop a deep understanding of the market, our capabilities, our customersand the competitive opportunity. From there, you will build the strategy, determine the coverage model, build anddevelop the team, create pipeline, and lead execution.You will report directly to the SVP of Sales, North America and operate alongside four peer sales leaders as part ofthe North American sales leadership team.Success will require both strategy and urgency. We need a leader who can see the opportunity, build the plan andthen get personally involved in making it happen.What You Will Own:Build the Voice growth strategy. Develop a clear two-year plan to capitalize on the current market opportunity,including priority customer segments, competitive targets, account strategies, coverage, capacity and investmentrequirements.Build the organization to execute it. Assess the resources required, recruit and develop the right talent, establishclear roles and coverage, and create an operating model capable of scaling quickly.Create and convert pipeline. Establish an aggressive, disciplined prospecting and account-development motionfocused on the highest-value opportunities. Maintain rigorous qualification, pipeline inspection and opportunityprogression.Lead from the front. Personally engage in our largest and most strategic opportunities. Build relationships withsenior customer executives, influence deal strategy, remove obstacles and help teams win complex competitivepursuits.Run the business. Own the forecast, pipeline, sales performance and operating cadence for Voice. Know thebusiness at the customer and opportunity level and act quickly when performance is off plan.Drive competitive displacement. Develop repeatable plays that translate market disruption into customerconversations, qualified opportunities and wins. Work closely with Marketing, Product, Solutions Engineering andother teams to sharpen our positioning and accelerate execution.Build strategic customer relationships. Position Sinch as a long-term communications partner rather than simplyan alternative supplier. Understand customers' infrastructure, resiliency, economics and growth priorities andconnect them to Sinch's capabilities.Create organizational momentum. Operate effectively across Product, Marketing, Finance, Customer Success,Solutions Engineering and Operations to get decisions made, remove friction and move opportunities forward.What We Are Looking For:You are an experienced enterprise sales leader, but more importantly, you are a builder.You have demonstrated that you can enter a market or business with significant untapped opportunity, quicklyunderstand what needs to happen, develop a credible plan, build the team and execute.You bring:Bold bullets carry through as a list of required capabilities: Significan t enterprise sales leadership experience in Voice, telecommunications, CPaaS or closely relatedinfrastructure markets.Deep knowledge of the enterprise Voice ecosystem, competitive landscape and customer buyingenvironment.A track record of building or transforming sales teams and delivering substantial growth.Experience winning complex competitive displacement opportunities.Strong executive relationships and the credibility to engage senior leaders at large enterprise andcommunications customers.The ability to move comfortably between strategy, recruiting, pipeline creation, account planning, dealexecution and forecasting.Strong commercial judgment and an understanding of the economics of large-scale communicationsbusinesses.A disciplined approach to qualification, forecasting, account planning and opportunity management.The ability to create urgency and accountability without sacrificing collaboration.A bias toward action and the ability to operate successfully in a complex global organization.What Success Looks Like:The first priority is speed.Within your first months, you will understand the market opportunity, identify where Sinch can win, establish thestrategy and coverage model, assess the existing organization and begin building the team required to execute.From there, success means turning the strategy into measurable pipeline and wins.You will create a focused portfolio of high-value competitive opportunities, establish executive relationships withpriority customers, build a predictable pipeline and create a sales organization capable of converting the marketopportunity into sustained growth.This is not a role where success is measured by producing a strategy. It is measured by executing one.The opportunity is significant. The window is finite. We are looking for a leader who wants to build something andmake the most of it.OUR HIRING PROCESSWe are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approachincludes structured, competency-based interviews designed to evaluate your skills, experience, and qualificationsrelevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identifycandidates likely to excel.We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn'twhat you're looking for, please explore the other opportunities listed on our career page:http://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefullywith us!BENEFITS• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. Avariety of supplemental plans are also provided to meet your individual needs including access totelehealth for all participants.• CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our globalEmployee Assistance Program. Your mental health is as important as your physical health.• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including anemployer match for all participants.• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand thatperformance at work requires time to rest at home and/or rejuvenate on vacation.• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paidparental leave and family planning support.• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the mostproductive and successful. It is what you do, not where you work, that matters.• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off tosupport a volunteer program of your choice.TREAT YOURSELF: We offer discounts on retail, entertainment and more through our Reward+program.The estimated total annual on-target earnings (OTE) for this role are $176, 800 - $221,000. The annual startingbase salary for this position is $294,667 - $368,000. Factors that may affect starting pay within this range includegeography/market, skills, education, experience, and other qualifications. In addition to base salary, this position iseligible to participate in the Company's commission plan, with a target commission opportunity equal to 40% ofannualized base salary, subject to the terms of the applicable commission plan.This role will be accepting applications until September 30, 2026 at a minimum. Please note that the applicationtimeline may be flexible to accommodate a comprehensive candidate evaluation process.