Sr Dir, Program Management

Kaiser Permanente; Pleasanton (CA); On-site; USD 221,000 - 286,000; Full time

Job summary

Kaiser Permanente is seeking a Senior Director-level leader to oversee multiple large-scale programs across business initiatives in California. The role involves planning, staffing, budgeting, and ensuring program outcomes align with strategy and budget.

Candidates should drive change management, governance, and cross-functional collaboration at a senior level. The position requires extensive experience in program leadership, financial oversight, and the ability to influence stakeholders across

Qualifications

• Minimum ten (10) years experience leading project teams.
• Minimum five (5) years experience managing operating budgets or financials.
• Minimum six (6) years supervisory experience.

Responsibilities

• Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans.
• Oversees multiple large scale programs from planning to completion and ensures staffing within scope, budget and schedule.
• Oversees the program financials of all projects/programs and ensures they are managed to budget allocations.
• Develops processes and procedures for organizational change management (e.g., user adoption, implementation, training plans).

Skills

Leadership

Program management

Budget management

Stakeholder management

Change management

Education

Bachelor’s degree in IT or related field

Job description

This managing level position oversees multiple large scale programs for assigned business initiatives from planning to completion, including resources and budgets. This role also review project plans and determines project demands in order to supply appropriate staffing to complete project plans within scope, budget and schedule. This position determines program goals, influences the prioritization of deliverables, coordinates all business processes, and facilitates critical decisions. In addition, this position develops processes and procedures for change management (e.g., user adoption, implementation, and training plans) and ensures the alignment, buy-in, engagement and support of diverse project stakeholders.

• Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy.
• Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations align with and drive business objectives and results.
• Oversees multiple large scale programs for assigned business initiatives from planning to completion
• Reviews project plans and determines project demands in order to supply appropriate staffing to complete project plans within scope, budget and schedule.
• Oversees the program financials of all projects/programs and ensures projects/programs are managed to budget allocations.
• Reviews program performance and makes changes as appropriate.
• Develops processes and procedures for the development and execution of organizational change management (e.g., user adoption, implementation, and training plans).
• Promotes, refines, and oversees adherence to established processes and policies (e.g. SDLC including domain standards, Kaiser standards).
• Establishes and oversees proper project management practices in regard to allocation of resources, schedules and task assignments.
• Oversees projects and programs team members and holds team members accountable for results.
• Leverages expertise to create a clear vision of overall project goals and objectives.
• Delivers performance feedback to team members supervisors.
• Leverages expertise and recommends significant changes to program processes based on the analyses and identification of trigger events.
• Monitors the compliance of project plans by ensuring team members follow policies and procedures.
• Ensures the alignment, buy-in, engagement and support of diverse project stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, and senior management.
• Builds close relationships with key stakeholders across multiple functions based on their level of influence and decision making and guides teams in identifying the right stakeholders for their project.
• Determines program goals, influences the prioritization of deliverables, coordinates all business processes (e.g. project change management, communication) and facilitates decisions necessary for program delivery by partnering with program sponsors and/or review boards.
• Communicates tough issues to stakeholders and keeps an independent opinion.
• Oversees vendor performance and provides direction for service improvements or revisions to strategy.
• Oversees contract negotiations with third party hardware and software vendors.

Job Summary

This managing level position oversees multiple large scale programs for assigned business initiatives from planning to completion, including resources and budgets. This role also review project plans and determines project demands in order to supply appropriate staffing to complete project plans within scope, budget and schedule. This position determines program goals, influences the prioritization of deliverables, coordinates all business processes, and facilitates critical decisions. In addition, this position develops processes and procedures for change management (e.g., user adoption, implementation, and training plans) and ensures the alignment, buy-in, engagement and support of diverse project stakeholders.

Essential Responsibilities

• Directs the operations of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy.
• Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and developing high potential employees for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations align with and drive business objectives and results.
• Oversees multiple large scale programs for assigned business initiatives from planning to completion
• Reviews project plans and determines project demands in order to supply appropriate staffing to complete project plans within scope, budget and schedule.
• Oversees the program financials of all projects/programs and ensures projects/programs are managed to budget allocations.
• Reviews program performance and makes changes as appropriate.
• Develops processes and procedures for the development and execution of organizational change management (e.g., user adoption, implementation, and training plans).
• Promotes, refines, and oversees adherence to established processes and policies (e.g. SDLC including domain standards, Kaiser standards).
• Establishes and oversees proper project management practices in regard to allocation of resources, schedules and task assignments.
• Oversees projects and programs team members and holds team members accountable for results.
• Leverages expertise to create a clear vision of overall project goals and objectives.
• Delivers performance feedback to team members supervisors.
• Leverages expertise and recommends significant changes to program processes based on the analyses and identification of trigger events.
• Monitors the compliance of project plans by ensuring team members follow policies and procedures.
• Ensures the alignment, buy-in, engagement and support of diverse project stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, and senior management.
• Builds close relationships with key stakeholders across multiple functions based on their level of influence and decision making and guides teams in identifying the right stakeholders for their project.
• Determines program goals, influences the prioritization of deliverables, coordinates all business processes (e.g. project change management, communication) and facilitates decisions necessary for program delivery by partnering with program sponsors and/or review boards.
• Communicates tough issues to stakeholders and keeps an independent opinion.
• Oversees vendor performance and provides direction for service improvements or revisions to strategy.
• Oversees contract negotiations with third party hardware and software vendors.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Analytical Skills
• Business Acumen
• Business Planning
• Business Process Improvement
• Client Focus
• Conflict Resolution
• Cross Department Coordination
• Debugging and Troubleshooting
• Delegation
• Demonstrating Personal Flexibility
• Financial Acumen
• Getting Work Done Through Others
• Innovative Mindset
• Key Performance Indicators
• MS Project
• Managing Diverse Relationships
• Mentoring and Coaching
• Microsoft Office
• Negotiation
• Organizational Skills
• Prioritization
• Project Estimation
• Project Management
• Relationship Building
• Vendor Management

Minimum Qualifications

• Minimum ten (10) years experience leading project teams.
• Minimum five (5) years experience managing operating budgets or financials.
• Minimum six (6) years supervisory experience.
• Bachelors degree in Business Administration, Computer Science, MIS or related field and Minimum fifteen (15) years of IT or related business experience, including Minimum twelve (12) years experience leading complex, strategic initiatives. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications

• Three (3) years experience leading projects or programs requiring the integration of cross-functional technology and/or business solutions.
• Five (5) years experience in business analysis.
• Five (5) years experience working in a large matrixed organization.
• Four (4) years experience in software or system testing.
• Two (2) years experience working with Microsoft Project.

Primary Location: California,Pleasanton,Pleasanton Tech Cntr Building A

Scheduled Weekly Hours: 40

Shift: Day

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 08:00 AM

Working Hours End: 05:00 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Flexible

Employee Status: Regular

Employee Group/Union Affiliation: NUE-IT-01|NUE|Non Union Employee

Job Level: Director/Senior Director

Department: KPIT ADMIN - HP BIO PMO BMO - 9601

Pay Range: $220800 - $285670 / year

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: No

Work Setting: Flexible

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.