Sr. Digital Account Manager

Fusable; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Flexible work schedules

Generous Paid Time Off

Remote work opportunities

Casual dress code

Job summary

Fusable is seeking a Sr. Digital Account Manager to oversee a portfolio of mid-level client accounts.

You will drive renewals, nurture growth, and guide campaigns from onboarding through ongoing optimization, ensuring value delivery and client satisfaction. The role emphasizes hands-on coordination, proactive communication, and strong project management across cross-functional teams to execute digital marketing initiatives that align with client objectives and revenue goals.

Qualifications

• 5+ years of experience in account management, client services, digital marketing, or project management.
• Strong understanding of foundational digital marketing channels (paid search, paid social, display, content, creative workflows).
• Ability to coordinate multiple projects at once while maintaining accuracy and organization.
• Strong communication skills for client conversations and internal alignments.
• Excellent time management and prioritization.
• Proactive problem-solving and critical thinking.
• Experience interpreting campaign performance metrics.
• Comfort using CRM tools and project management systems.
• Bachelor’s degree in Marketing, Business, Communications, or related field (or equivalent).

Responsibilities

• Serve as the primary point of contact for assigned mid-level accounts, maintaining organized communication with clients and internal teams.
• Lead routine client check-ins, project updates, and performance discussions.
• Build trust with clients by providing strategic guidance and proactive identification of risks or opportunities.
• Monitor account health, pacing, and performance trends; escalate when needed.
• Deliver reporting and summaries highlighting results, learnings, and adjustments.
• Drive Net Retention by managing renewals and identifying expansion opportunities.
• Support proposal development and pricing conversations with Sales.
• Coordinate tasks, timelines, and deliverables across campaigns to ensure on-time delivery.
• Gather assets and inputs needed for campaign buildouts and updates.
• Maintain detailed project plans and cross-functional alignment.
• Support the full lifecycle of digital campaigns including onboarding, mid-flight changes, optimizations, and renewals.
• Assist with intake and execution of campaign changes including targeting, creative swaps, and landing page adjustments.
• Ensure campaigns are set up correctly and transitioned smoothly between phases.
• Partner with sales, creative, content, and paid media teams to develop digital assets and campaigns.
• Facilitate cross-department collaboration and advocate for client needs.
• Conduct detailed QA on campaign materials and tracking setups.
• Input and maintain campaign data in CRM; track timelines and milestones.

Skills

Account management

Client services

Digital marketing

Project management

Communication

Time management

Problem solving

CRM tools

Education

Bachelor's degree in Marketing, Business, Communications, or a related field

Tools

Project management systems

Job description

Who We Are

Fusableis a leader in data-driven solutions for the trucking, agriculture, and construction industries.We'repassionate about valuing our associates for their unique skills, ideas, and backgrounds, andwe'recommitted to building an inclusive, innovative workplace where everyone can thrive.

Your Role as a Sr. Digital Account Manager:

As a Sr. Digital Account Manager for High‑Level Accounts, you will manage a portfolio of clients who require hands‑on coordination, proactive communication, and strong project management to execute successful digital marketing initiatives. You will guide clients through the full lifecycle of their digital programs, from onboarding through renewal, ensuring campaigns are delivered accurately, on time, and aligned with client objectives.

This is a quota‑carrying role centered on maintaining account health, driving renewals, and facilitating account growth through consultative recommendations. You will collaborate closely with internal teams to ensure campaigns are executed flawlessly and supported by high-quality assets and data.

This role is ideal for someone who blends client service excellence with operational rigor, strong communication, and a detail‑oriented approach to managing multiple workstreams simultaneously.

What You Will Do:

Client Relationship & Communication

Serve as the primary point of contact for assigned mid‑level accounts, maintaining consistent, organized communication with both clients and internal teams.

Lead routine client check‑ins, project updates, and performance discussions, ensuring expectations are clear and met throughout each campaign.

Build trust with clients by providing strategic guidance, timely updates, and a proactive approach to identifying risks or opportunities.

Performance & Reporting

Monitor account health, pacing, and performance trends; escal…?

Deliver reporting and performance summaries that highlight results, learnings, and recommended adjustments.

Revenue Ownership & Growth

Drive Net Retention for your portfolio by managing renewals, identifying expansion opportunities, and presenting value‑led recommendations.

Support proposal development and pricing conversations in partnership with Sales. Maintain accurate revenue forecasting for your assigned accounts.

Project Management

Coordinate tasks, timelines, and deliverables across multiple campaigns simultaneously to ensure on‑time delivery and adherence to client expectations.

Gather all campaign assets, requirements, and creative inputs needed for campaign buildouts and updates.

Maintain detailed project plans and internal alignment across cross‑functional teams to keep workstreams moving efficiently.

Campaign Lifecycle Management

Support the full lifecycle of digital campaigns, implementation, onboarding, mid-flight changes, optimizations, and renewals.

Assist with intake and execution of campaign changes including targeting updates, creative swaps, landing page adjustments, and more.

Ensure campaigns are set up correctly and transitioned smoothly between phases.

Cross‑Functional Collaboration

Partner with sales, creative, content, and paid media teams to ensure seamless development of digital assets, ad copy, and paid media campaigns.

Facilitate collaboration between departments so that client goals and requirements are clearly understood and executed consistently.

Advocate for client needs while balancing internal workflows and capacity.

Quality Assurance

Conduct detailed QA on all campaign materials, including creative assets, ad copy, URLs, tracking tags, and platform setups, to ensure accuracy and alignment with client specifications.

Identify discrepancies or errors early and coordinate corrections across internal teams.

Data Entry & Operational Support

Input, organize, and maintain campaign data in the CRM, ensuring accuracy and completeness for internal teams.

Track campaign details, client requests, timelines, and milestones within internal systems.

What You Need:

• 5+ years of experience in account management, client services, digital marketing, or project management, with a proven track record of managing strategic client relationships, driving retention and growth, and leading complex digital projects. Agency or digital services experience highly preferred.
• Strong understanding of foundational digital marketing channels (paid search, paid social, display, content, creative workflows).
• Demonstrated ability to coordinate multiple projects at once while maintaining accuracy and organization.
• Strong communication skills with the ability to manage client conversations and internal alignments.
• Excellent time management, prioritization, and task management
• A proactive mindset with strong problem‑solving and critical thinking
• Ability to interpret basic campaign performance metrics and communicate insights clearly.
• Comfort using CRM tools, project management systems, and
• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

The Perks of Working at Fusable:

We believe in taking care of our team. Fusable provides a comprehensive benefits package for eligible employees, which may include medical, dental, and vision insurance; a 401(k)-retirement plan; paid time off; paid holidays; and life and disability insurance. Benefits are subject to eligibility requirements and applicable plan terms. A complete description of compensation, incentive opportunities, and benefits will be provided to qualified applicants during the hiring process.

Every team member also enjoys:

• Flexible work schedules
• Generous Paid Time Off
• 13 Paid Company holiday observances
• Remote work opportunities
• A casual dress work environment
• Physical fitness reimbursement
• Discounts on various events, travel, and dining

Equal Employment Opportunity

Fusable is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Disclaimer:

Fusable is committed to equitable compensation practices and complies with all applicable local, state, and federal regulations. For jurisdictions that require pay scale disclosure, a general compensation range may be provided during the initial stages of the interview process. Final compensation will be based on multiple factors including experience, skills, certifications, and overall fit for the role.

Pay Transparency:

$75,000 to $85,000 annually plus 15% variable pay

The base salary or hourly range listed above represents the good faith estimate of the compensation Fusable reasonably expects to pay for this position upon hire. Actual compensation packages are individualized and determined by various factors, including but not limited to the candidate’s geographic location, relevant experience, internal equity, certifications, education, qualifications, specific skill set, and Fusable’s business needs. Additional compensation may include bonuses and equity.