Sr Developer Relations Engineer, Frame.io

Adobe; United States; Remote; USD 91,000 - 173,000; Full time

Job summary

Adobe's Frame.io is seeking a Senior Developer Relations Engineer to enhance partner support and grow their API integration ecosystem. This role requires expertise in production technology, software engineering, and developer relations to facilitate collaboration for creative professionals across the globe.

Qualifications

• Working knowledge of post-production technologies and software.
• Knowledge of REST APIs, Python, JavaScript, and SQL.
• Experience with web and cloud technologies (AWS, OAuth, etc.).

Responsibilities

• Guide partners in building integrations for Frame.io V4.
• Provide technical troubleshooting for partners.
• Work with Developer Platform team on API documentation and improvements.

Skills

Technical troubleshooting

Excellent customer service

REST API knowledge

Scripting languages

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

Frame.io, an Adobe Company, is changing the future of how content is made by helping over 1 million creative professionals seamlessly collaborate from all over the world. We have built a product creatives recognize and admire through constant innovation and incredible attention to detail.

Frame.io’s Partnerships team is seeking a Senior Developer Relations Engineer to support our partners and customers with applications of Frame.io ’s brand new V4 API . Th e person in this role will use their experience with and knowledge of production and post-production technology and workflow , software engineering, and developer pipelines to work with the broader Partnerships team, the Support team, and the Go To Market team to support, onboard, and educate Frame.io partners and grow the Frame.io integration ecosystem . This role will also work closely with the Developer Platform team to advise, test, and implement Frame.io’s API.

What y ou'll d o

• Work directly with Frame.io’s partners to provide the guidance and tools they need to build best-in-class integrations for Frame.io V4

• Provide white-glove troubleshooting and support for Frame.io partners

• Lead developer programs and act as a subject matter expert for Frame.io partners

• Work with the Developer Platform team on documentation, sample code, API improvements, and developer experience

• Be the voice of our partners to the Developer Platform and other product teams within Frame.io

• Foster a n inclusive developer community through direct interaction on our community platform and in-person engagements such as meetings, tradeshows , and networking event s

• Work with strategic partners to expand and improve integration ecosystem

• Enable internal teams (Support, Go To Market, etc ) on API features, best practices, and integrations

What you need to succeed

• Working knowledge of a full range of post- production technologies , software , and standards

• Working knowledge of REST APIs, common scripting and query languages ( eg Python, JavaScript, SQL, etc ) , and software development workflows and tools

• Knowledge of o ther languages a plus: Elixir, GraphQL , C++ , GO, Rust

• Experience with web and cloud technologies and standards such as AWS, OAuth, OpenAPI, etc

• Positive attitude and ability to work independently

• Knowledgeable of technical troubleshooting skills

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $91,500 -- $172,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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