Sr. Developer, HR Systems

ElasticRun; New York (NY); Hybrid; USD 89,100 - 140,900; Full time

Benefits offered by this job

Company-matched 401k

Health coverage

Flexible schedule

Generous vacation days

Parental leave

Job summary

A leading tech company is seeking a Sr. Developer for ServiceNow and Workday. This remote role focuses on optimizing HR platforms, enhancing user experience, and driving key projects. Candidates should have a strong background in ServiceNow HRSD, excellent communication skills, and a customer-centric approach. The role offers competitive compensation, including a salary range of $89,100–$140,900 USD, along with benefits focused on well-being. Join a dynamic team that values diverse perspectives and experiences.

Qualifications

• Experience in developing workflows and enhancements for ServiceNow HRSD.
• Proven ability to improve user experience through design and automation.
• Expertise in project management and translating business needs into technical requirements.

Responsibilities

• Drive projects to optimize ServiceNow and Workday.
• Create workflows, reports, and dashboards.
• Provide user support and troubleshoot issues.

Skills

ServiceNow HRSD expertise

Workday knowledge

Strong communication skills

Customer-centric perspective

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We are looking for a Sr. Developer, ServiceNow and Workday to join our HR Systems team to drive our global workforce’s utilization and optimization of ServiceNow HRSD and Workday. This role offers you an opportunity to partner closely with HR, leadership and multi‑functional teams while supporting our strategic approach to key HR Platforms. If you thrive in ambiguity, adapt quickly to a changing environment, take a global view, and have a passion for bringing people insights to the business, get ready to dig in. This is a distributed (remote) role and can be based throughout the United States or Canada.

What You Will Be Doing

We are looking for a ServiceNow HRSD developer that can drive projects to support Case Management, Services, Journeys, Knowledge Base, and Portal. Additional experience with Workday is strongly preferred. Your strong communications skills and your customer‑centric perspective will enable you to deliver powerful tools to continue to move and scale our programs and organization.

Your Areas of Focus will include:

Projects & Enhancements

• Proactively finds opportunities to improve the Elastician Experience through efficient workflows, design, and automation that ServiceNow and Workday offer.
• Capable of proposing and driving projects that enhance and optimize Elastic’s usage of ServiceNow HRSD and Workday.
• Develop enhancements, workflows, reports, and dashboards.
• Partner with the broader team to deliver process and system enhancements to improve the overall experience of the end user.
• Act as consultant to partners in the development of project scope, offering technical expertise, solutions, considerations, and expected outcomes.
• Translate business needs into requirements, user stories, and testable acceptance criteria.
• Drive UX improvements using the principles of user‑centric design.
• Ensure quality in the delivery of projects and enhancements by leading testing efforts, producing comprehensive documentation and adhering to change management processes.
• Build strong relationships with project teams and partners, as domain authority and trusted advisor.
• Drive business, technology, and operational readiness plans for projects.
• Maintain knowledge on current and emerging developments, assessing the impact, and collaborate with management to incorporate developments into current and future strategy.

System Maintenance & Optimization

• Own permissions, security and access controls, ensuring compliance and alignment to internal controls.
• Support and resolve integration issues.
• Provide support to end users by offering troubleshooting, issue remediation, technology request assistance, and critical issue management.

What You Bring

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Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company‑matched 401k with dollar‑for‑dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well‑being.

The typical starting salary range for this role is:
$89,100–$140,900 USD

The typical starting salary range for this role in the select locations listed above is:
$106,800–$168,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary.

Health coverage for you and your family in many locations.

Ability to craft your calendar with flexible locations and schedules for many roles.

Generous number of vacation days each year.

Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service.

Up to 40 hours each year to use toward volunteer projects you love.

Embracing parenthood with minimum of 16 weeks of parental leave.

Equal Opportunity Employer

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [e-mail] . We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster).

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic ("DNR"), and the Luhansk People’s Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

How to Apply

Interested in this position? Please submit your resume and cover letter through the application portal.

Gusto 236 E 77th St, New York, NY 10075, USA

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