Sr. Dev Ops Manager

GCS Recruitment; San Jose (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) and incentive plan

Paid holidays and vacation

Hybrid working (3 days/week onsite)

Job summary

GCS Recruitment is seeking a Senior DevOps Manager to lead a global Technical Operations team delivering reliable infrastructure and 24/7 operational stability. You will drive scalability, cross-functional collaboration, and best-practice project management to support enterprise customers.

As a member of the engineering leadership, you will champion SRE principles, automate deployments, and mentor engineers across multiple time zones, ensuring high performance and cost efficiency.

Qualifications

• 8+ years in technical operations with 4+ years leading teams
• Proven track record in SRE and reliability engineering
• Strong project-management and cross-functional collaboration
• Experience with Terraform, Kubernetes, and cloud platforms (GCP/AWS)

Responsibilities

• Lead and mentor Technical Operations engineers across multiple time zones
• Build a collaborative team culture centered on knowledge sharing and operational excellence
• Own 24/7 operational stability - incident response, escalation procedures, and post-incident reviews
• Drive incident management including alert management, outage response, and root cause analysis (RCA/CAR)
• Implement and maintain SRE practices: SLOs, error budgets, and reliability engineering
• Establish robust monitoring and alerting using APM tools and dashboards
• Lead technical project delivery with timelines, resources, and stakeholder communication
• Drive automation initiatives - runbook automation, deployments, and infrastructure-as-code
• Manage infrastructure automation using Terraform, Kubernetes, and cloud platforms (GCP/AWS)
• Provide executive reporting on operational metrics, project status, and team performance
• Drive cost-optimisation and resource-planning initiatives

Skills

Technical Leadership

SRE

Incident Management

Agile/Kanban

JIRA

Executive Communication

On-call Experience

Infrastructure as Code

Cloud (GCP/AWS)

Monitoring

Education

Degree in Computer Science or Engineering

Tools

Terraform

Kubernetes

Docker

CI/CD

Job description

Senior DevOps Manager
Hybrid · 3 days/week onsite · Full-time

About the role

We're looking for a seasoned Senior DevOps Manager to lead a global operations team delivering world‑class infrastructure performance and reliability. This is a high‑impact leadership role responsible for driving operational excellence, fostering cross‑functional collaboration, and implementing scalable project‑management practices to support enterprise customers.

As a key member of the engineering leadership team, you'll ensure 24/7 operational stability across the infrastructure while continuously improving processes, systems, and team capabilities to meet evolving business needs.

What you'll do

• Lead and mentor Technical Operations engineers across multiple time zones
• Build a collaborative team culture centred on knowledge sharing, innovation, and operational excellence
• Own 24/7 operational stability - incident response, escalation procedures, and post-incident reviews
• Drive incident management including alert management, outage response, and root cause analysis (RCA/CAR)
• Implement and maintain SRE practices: SLOs, error budgets, and reliability engineering
• Establish robust monitoring and alerting using APM tools and diagnostic dashboards
• Lead technical project delivery with clear timelines, resource allocation, and stakeholder communication
• Drive automation initiatives - runbook automation, deployment automation, and infrastructure-as-code
• Manage infrastructure automation using Terraform, Kubernetes, and cloud platforms (GCP/AWS)
• Provide executive reporting on operational metrics, project status, and team performance
• Drive cost-optimisation and resource-planning initiatives

What you'll bring

• 8+ years in technical operations, with 4+ years leading Technical Operations, SRE, or infrastructure teams
• Proven track record developing and mentoring high-performing teams
• Strong project management skills (Agile/Kanban, JIRA)
• Excellent communication, including presenting to executive stakeholders
• Deep SRE experience - incident management, monitoring, and reliability engineering
• Infrastructure automation expertise (Terraform, Kubernetes, Docker, CI/CD)
• Cloud platform proficiency (GCP/AWS), including networking, security, and cost management
• Monitoring and observability experience (Prometheus, Grafana, APM, log aggregation)
• 24/7 operations experience, including on-call and global team coordination
• Change management and compliance experience (SOC 2, security reviews, audits)
• Linux, networking protocols, and security fundamentals

Nice to have

• Cloud certifications (GCP Professional, AWS Solutions Architect) or SRE credentials
• Enterprise networking, wireless infrastructure, IoT, or telecoms experience
• Security and compliance expertise (vulnerability management, regulatory frameworks)
• Degree in Computer Science, Engineering, or a related field
• Multi-region operations experience across time zones

What's on offer

• Comprehensive medical, dental, and vision plans
• Life and accidental death insurance
• 401(k) and company incentive plan
• Paid holidays and vacation, plus additional leave options
• Hybrid working (3 days/week onsite)