This job description provides a comprehensive overview of the role, responsibilities, and requirements. However, it can be improved in terms of formatting and focus to enhance readability and relevance.
Revised Job Description
Ledgent Technology is offering this position, with actual pay based on skills and experience. Please speak with your recruiter for more details.
Base Pay Range
$100,000.00/yr - $120,000.00/yr
Responsibilities
- Data Visualization & Reporting: Design and maintain interactive dashboards and paginated reports using Power BI and Excel. Build ETL processes and optimize data models for efficiency. Automate report generation and distribution.
- Data Analysis & Interpretation: Analyze structured and unstructured data, perform root cause analysis, and apply NLP techniques for sentiment analysis where applicable.
- Platform Administration: Support MarTech & CXTech platforms like HubSpot, Marketo, Salesforce Marketing Cloud by managing user roles and permissions.
- Process Improvement & CX Initiatives: Use data insights to identify customer pain points, collaborate across teams to implement VoC programs, customer journey mapping, and performance measurement dashboards.
Required Skills and Experience
Additional Details
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Information Technology
Industry: Residential Building Construction
Note
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