Sr. Data Engineer / Production Support Lead

The Timken Company; Philadelphia (Philadelphia County); On-site; USD 100,000 - 130,000; Full time

Job summary

Join a leading insurance company as a Sr. Data Engineer, overseeing the smooth operation of the data warehouse, managing incidents, and optimizing performance. This role involves collaborating with cross-functional teams and enhancing data quality while leading projects that influence data usage across the enterprise.

Qualifications

• Bachelor's degree requirement.
• Strong understanding of data warehouse technologies.
• Experience in incident management and performance optimization.

Responsibilities

• Lead identification and resolution of production issues.
• Implement data validation processes and performance tuning techniques.
• Collaborate with teams and maintain documentation of the data warehouse.

Skills

Analytical skills

Problem-solving skills

Data quality management

Performance optimization

Communication

Education

Bachelor's degree in a relevant field

Tools

ETL processes

Database management systems

Job description

JOB DESCRIPTION

By joining Chubb as a Sr. Data Engineer / Data Warehouse Production Support Lead for our North America enterprise data warehouse, you'll be responsible for ensuring the data warehouse operates smoothly and reliably, including incident management, performance optimization, and collaborating with other teams to maintain data quality and system stability. Our data warehouse platform is a strategic application within the business, feeding into multiple systems and applications both up and downstream with data that directly supports business decisions being made each day. You will leverage your technical expertise to handle data discrepancies tactically and strategically, partnering with applications teams, IT teams, stakeholders, and our Data Architect to drive solutions that impact data usage across the business. You'll have opportunities to enhance your technical skills and insurance knowledge as we evolve our data warehouse and infrastructure. Additionally, you'll manage data-related projects end-to-end, influencing how data is incorporated, validated, and distributed enterprise-wide.

In this role, you will:

1. Lead the process of identifying, prioritizing, and resolving production issues, ensuring minimal disruption to business operations.
2. Investigate and identify root causes of incidents to prevent recurrence.
3. Maintain clear and timely communication with stakeholders, including business users, IT teams, and management, throughout the incident lifecycle.
4. Continuously monitor the data warehouse's performance, identifying bottlenecks and areas for improvement.
5. Implement performance tuning techniques to optimize query execution times, ETL processes, and overall system performance.
6. Collaborate with other teams to ensure the data warehouse has sufficient resources to meet current and future demands.
7. Implement and maintain data validation processes to ensure data accuracy and integrity.
8. Address data quality issues, including data cleansing and transformation, to ensure data accuracy and consistency.
9. Participate in planning and executing data warehouse releases, ensuring minimal disruption to production operations.
10. Test new releases and changes to ensure stability and functionality.
11. Build and maintain strong relationships with business users, IT teams, and stakeholders.
12. Maintain comprehensive documentation of the data warehouse architecture, processes, and procedures.
13. Possess a strong understanding of data warehouse technologies, ETL processes, and database management systems.
14. Demonstrate strong analytical and problem-solving skills to address technical issues effectively.
15. Lead and mentor team members, providing guidance and support.

Qualifications

• Bachelor's degree in a relevant field.

About Us

Chubb is a world leader in insurance, operating in 54 countries. We provide a range of insurance products including property, casualty, accident, health, reinsurance, and life insurance to a diverse client base. Our company is known for its extensive product offerings, broad distribution, financial strength, underwriting excellence, and global presence.

We are committed to equal employment opportunity and compliance with all applicable laws. Our policies ensure fair employment practices regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, disability, age, or any other protected characteristic. Performance and qualifications are the primary criteria for employment decisions. We prohibit discrimination, harassment, and retaliation.