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Luminare Health is seeking a Sr Data Analyst II to provide training and ongoing support for users of our reporting systems. This role also develops documentation and recorded materials and demonstrates solutions to clients and broker/consultant partners.
The position collaborates with Client Management, Client Analytics, Healthcare Management, Sales, Product Management, Marketing, IT and Operations to identify and implement comprehensive reporting solutions, lead data and reporting projects, and
At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.
Responsible for providing training and ongoing support for internal and external users with access to our reporting systems. This position is responsible for creating and maintaining documentation and recorded training materials. This position will provide system demonstrations for clients, prospects and broker/consultant partners. This position will identify and research potential solutions to client requirements and work with Client Management to design and implement the best solutions with their clients and brokers.
This role will work directly with client management users to identify reporting solutions that address the unique needs of our clients and brokers. This role will collaborate with our partners in Client Management, Client Analytics, Healthcare Management, Sales, Product Management, Marketing, IT, Operations and other key stakeholders as needed to identify and implement complete solutions for our client and broker reporting needs. This can include leading data and reporting projects, developing new content and searching for and implementing creative solutions. This role will partner with our system administrators and vendor partners to determine impact of system changes on our clients and brokers and create and implement the launch of new functionality. This role will work closely with our Data Steward to ensure that any solutions identified align where necessary with other reporting generated by Luminare.
Work with client/relationship management staff to analyze and discuss DTE and client level plan performance trend data and leverages knowledge to develop appropriate actions plans and recommendations.
Align data insights with pre-determined options for actions clients can take to improve performance and results of their health plan.
Compares DTE client performance to relevant benchmarks and the overall DTE book of business to provide meaningful context.
Conducts detailed analyses and supporting queries to understand emerging or new trends in the client’s data. Strong ability to identify important patterns in the data and understand essential linkages between plan changes, new products and services, utilization, and enrollment.
Applies strong critical thinking skills to understand how all client data from multiple sources fits together; can explain underlying drivers and implications.
Ability to test data validity and identify inconsistencies.
Monitor program performance to identify both successful and unsuccessful program designs.
Knows how to visually display data and trends to tell a clear story.
Prepares and presents relevant analytics for client meetings. Effectively develops overviews, demonstrations, and presentations to a wide variety of internal and external audiences.
Collaborates with peers to evolve and improve the standard Luminare Health reporting and analytics template.
Design, create, implement, and continuously improves performance data, analytics, and reporting.
Understand the unique requirements of DTE clients and ensure the solution enables their strategic needs and requests.
Identify what, if any, value based care analytics will be important for DTEs and how to incorporate this data into our evolving solution.
Work closely with larger, initial DTEs to validate the content and frequency of the proposed analytics solution; evolve the deliverable over time and for individual DTE clients to refine our overall value to this segment.
Ensure the packages for the DTE’s employer clients are tailored to meet the strategic objectives of the DTE arrangement.
Serve as a resource and subject matter expert for client special needs and requests. Is able to interpret the client’s questions and develop a framework and approach to address. Understands and effectively uses relevant data and past Luminare Health experiences.
Attend and present at key client-facing meetings to include client reviews, new prospect meetings, and finalist presentations.
Work individually or as a team member to tackle internal special projects related to building or evolving capabilities. Able to manage ambiguity and exploratory assignments and create and synthesize needed data and metrics related to testing new products and services, analytics packages,