Sr Customer Sales Lead - Costco, M&B

Campbell Soup Company; Northern (KY); Hybrid; USD 139,000 - 191,000; Full time

Benefits offered by this job

Benefits start day one

401(k) with company match

Unlimited sick time & PTO

Fitness center access (WHQ)

On-site day care access

Job summary

Campbell Soup Company is seeking a Sr. Customer Sales Lead to drive joint business plans with Costco and manage strategies across categories. The role emphasizes distribution, shelving, merchandising, and pricing while coordinating with decision makers to optimize performance.

The position supports a fully remote, global work approach and requires strong P&L, trade, and forecasting capabilities, along with travel up to 25% for customer engagement.

Qualifications

• Bachelor's Degree and 8+ years of CPG sales and/or category management experience preferred; Costco experience preferred.
• Ability to travel up to 25% to meet with customers and attend meetings.

Responsibilities

• Develop and implement joint business plans for Costco to drive volume, profit and share growth.
• Lead the customer strategy for Campbell's portfolio across Costco and categories.
• Create, evaluate, and update business plans to meet sales objectives in Brick & Mortar and Ecommerce.
• Implement brand strategies and tactics with the customer to improve distribution, shelving, merchandising and pricing.
• Develop monthly forecasts to maximize supply chain efficiency and manage risks to plans.
• Sell-in new items and identify profitable opportunities to grow incremental volume.
• Provide direction to Retail on store-level customer plans.

Skills

Problem Solving

Technical Skills

Category Knowledge

Analytical Skills

Interpersonal Skills

Negotiation Skills

Written and Verbal Communication

Supply Chain Knowledge

P&L Management

Travel

Education

Bachelor's Degree

Job description

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Benefits

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center.
• Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s.
• Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here

The Sr. Customer Sales Lead is responsible for the development and implementation of joint business planning for Costco to drive volume, profit and share growth across the club customer and all categories. This desk is responsible for leading the overall customer strategy for Campbell's portfolio across Costco, supporting club customer priorities across all categories. Responsibilities include proactively managing, monitoring, creating, evaluating and updating business plans to meet all sales objectives within both Brick & Mortar and Ecommerce. In addition, the Customer Sales Lead is responsible for implementing brand strategies and tactics with the customer by working closely with key decision makers and utilizing shopper and category initiatives to implement Distribution, Shelving, Merchandising, and Pricing (DSMP) objectives. This role is fully remote. Open to all geographies.

What you will do

• Utilize the Campbell's Sales Planning & Customer Investment system to create optimal customer plans to drive Campbell's portfolio across both Brick & Mortar along with Ecommerce.
• Manage and lead cross portfolio platforms to drive volume, profit and share growth.
• Develop and implement trade promotion strategies and tactical plans with the customer - help develop and execute higher ROI activities to drive Campbell's portfolios scale.
• Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.
• Utilize shopper and category management practices to proactively link consumer and shopper trends and opportunities.
• Leverage Shopper Insights and Category Management resources appropriately.
• Leverage Customer Marketing resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
• Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities.
• Conduct category business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
• Understand Campbell's brand strategies and tactics and implement them by working closely with the customer's key decision makers, including buyers, category managers, merchandising leaders, etc.
• Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes.
• Proactively call out potential risks or threats to monthly forecasts.
• Sell-in new items to customer and work with key customer personnel to achieve optimal distribution.
• Identify profitable opportunities to grow incremental volume.
• Provide direction to Retail on how to implement customer specific plans at store level.

Job Complexity

Able to assess any customer's competitive position, behaviors and strategies and understand how they align with Campbell's strategic goals to help determine a customer investment strategy (use of trade, customer marketing, and integrated marketing equities) that will best support a customer's revenue, profit and share growth. Develop productive working relationship with key decision makers at various levels within the customer's organizational structure. Responsible for managing multiple customer touch points including category management, supply chain, and merchandising Requires cross-functional interaction within the customer team (e.g., Finance, Category Management, Customer Marketing, etc.) as well as with World Headquarter personnel (e.g., Integrated Marketing, Sales Strategy, Brand Management, etc.) to varying degrees depending on the size, complexity, and strategic importance of the customer. Requires strong understanding of and experience with P&L management, trade, and forecasting.

Who you will work with

Key members of the Meals & Bev organization.

What you bring to the table

• (Must have) Bachelor's Degree 8+ years of CPG industry Sales and/or Category Management experience preferred; Costco experience preferred. Candidates with a unique combination of relevant experiences, capabilities, and proven business results may be considered in lieu of the stated years of experience requirement.
• (Nice to have) Problem Solving Skills Technical Skills Category & Brand Knowledge Analytical Skills Interpersonal Skills Negotiation Skills Written and Verbal Communication Skills Supply Chain Knowledge P&L Management Club Channel Management Experience Preferred Ability to travel 25%

Compensation and Benefits

The target base salary range for this full-time, salaried position is between $139,100-$191,300. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

Equal Opportunity

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

We’re proud to be a purpose-driven company, connecting people through food they love. Are you our missing ingredient?