Sr Customer Marketing Specialist

Honeywell Technologies; Charlotte (NC); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) match

Paid time off

Educational assistance

Job summary

Honeywell is seeking a Sr Customer Marketing Specialist to drive engagement and loyalty through targeted campaigns, collaborating closely with sales teams to translate customer needs into impactful programs.

Based in Richardson, TX or Charlotte, NC with a hybrid schedule, the role focuses on analyzing market trends, leading programs such as email campaigns and events, and mentoring junior staff. This is a pivotal part of Honeywell's global growth strategy.

Qualifications

• 5+ years of experience in customer marketing or related roles.
• Dynamic and self-motivated individuals who thrive in a fast-paced environment.
• Teamwork and collaboration, as we believe that the best results are achieved through collective effort.

Responsibilities

• Develop and execute customer marketing strategies to drive customer engagement and loyalty.
• Collaborate with sales teams to understand customer needs and develop targeted marketing campaigns.
• Analyze market trends and customer data to identify growth opportunities and provide insights for improvement.
• Lead the development and execution of marketing programs, including email campaigns, social media promotions, and customer events.
• Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement.
• Manage the customer journey, ensuring a seamless and personalized experience across all touchpoints.
• Utilize marketing automation tools and CRM systems to optimize campaign performance and track customer interactions.
• Provide leadership and guidance to junior team members, fostering a culture of innovation and excellence.
• Set clear goals and objectives for the team, monitoring progress and providing coaching and feedback for development.
• Stay up to date with industry trends and best practices in customer marketing, bringing innovative ideas to drive continuous improvement.
• Manage relationships with external vendors and agencies, ensuring deliverables are met on time and within budget.
• Collaborate with creative services to develop compelling marketing collateral and assets.

Skills

Customer marketing

Campaign management

Collaboration with sales

Education

Bachelor's degree in Marketing, Business, or related field

Tools

CRM systems

Marketing automation

Email campaigns

Job description

Job Description

As a Sr Customer Marketing Specialist here at Honeywell, you will play a crucial role in driving customer engagement and loyalty through the development and execution of effective marketing strategies. Collaborating closely with sales teams, this role involves understanding customer needs and creating targeted marketing campaigns. If you are a dynamic and self-motivated individual with a passion for customer marketing, this is an exciting opportunity to contribute to Honeywell's global success.

Job Description

As a Sr Customer Marketing Specialist here at Honeywell, you will play a crucial role in driving customer engagement and loyalty through the development and execution of effective marketing strategies. Collaborating closely with sales teams, this role involves understanding customer needs and creating targeted marketing campaigns. If you are a dynamic and self-motivated individual with a passion for customer marketing, this is an exciting opportunity to contribute to Honeywell's global success. In this role, you will impact the company significantly. By leveraging your expertise in customer marketing, you will develop and execute targeted marketing strategies that drive customer engagement, loyalty, and revenue growth. Your ability to understand customer needs, analyze market trends, and deliver impactful campaigns will strengthen customer relationships, enhance brand perception, and contribute to the overall success and profitability of the company.

You will report directly to our Sr Director Customer Marketing, and you’ll work out of our Richardson, TX or Charlotte, NC location on a Hybrid work schedule.

Responsibilities

Key Responsibilities

• Develop and execute customer marketing strategies to drive customer engagement and loyalty
• Collaborate with sales teams to understand customer needs and develop targeted marketing campaigns
• Analyze market trends and customer data to identify growth opportunities and provide insights for improvement
• Lead the development and execution of marketing programs, including email campaigns, social media promotions, and customer events
• Monitor and report on the effectiveness of marketing campaigns, providing insights and recommendations for improvement
• Manage the customer journey, ensuring a seamless and personalized experience across all touchpoints
• Utilize marketing automation tools and CRM systems to optimize campaign performance and track customer interactions
• Provide leadership and guidance to junior team members, fostering a culture of innovation and excellence
• Set clear goals and objectives for the team, monitoring progress and providing coaching and feedback for development
• Stay up to date with industry trends and best practices in customer marketing, bringing innovative ideas to drive continuous improvement
• Manage relationships with external vendors and agencies, ensuring deliverables are met on time and within budget
• Collaborate with creative services to develop compelling marketing collateral and assets

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Posting Date: October 27, 2026.

Qualifications

YOU MUST HAVE

• 5+ years of experience in customer marketing or related roles, bringing a wealth of knowledge and expertise to the team
• Dynamic and self-motivated individuals who thrive in a fast-paced environment
• Teamwork and collaboration, as we believe that the best results are achieved through collective effort

WE VALUE

• Bachelor's degree in Marketing, Business, or related field
• Passion for driving channel growth and maximizing sales opportunities
• Proven track record of developing successful marketing programs
• Strong leadership and project management abilities
• Ability to think creatively and innovatively
• Experience in managing and mentoring a team
• Experience in the technology or manufacturing industry (preferred)

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency and productivity of their people, plants and assets.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Learn more

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.