Sr. CRMS Coordinator

Children's National Medical Center; Silver Spring (MD); On-site; USD 65,000 - 109,000; Full time

Benefits offered by this job

Comprehensive health coverage

Generous paid time off

401(k) plan

Life, AD&D, long-term disability

Tuition assistance

Commuter benefits

Job summary

Children's National Hospital in Silver Spring, MD seeks a Sr. CRMS Coordinator to manage the OnCore clinical research management system. You will train staff, liaise with the vendor, and ensure compliant operations across research administration.

You will support OnCore and Power Trials, coordinate upgrades, develop training plans, and create reports while safeguarding data integrity and adherence to IRB/ICH-GCP guidelines.

Qualifications

• Use of computers and web-based applications in a security-focused environment.
• Ability to analyze workflows and implement improvements.
• Excellent communication across the organization and translating needs to technical staff.
• Ability to develop and deliver end-user training.

Responsibilities

• Act as a key end-user contact and vendor liaison for OnCore.
• Provide user training and activation, communicate changes and status.
• Develop training materials and SOPs, keep reference documents up to date.
• Design and deliver annual training plans and schedules.
• Coordinate upgrades evaluation and assess impact on workflows and policies.
• Identify reporting requirements and design standard/ad hoc reports.
• Monitor data integrity and maintain system data entry standards.
• Implement metrics to track adoption and support protocol builds.

Skills

Computers & security

Critical thinking

Communication

Training development

Education

Associate's degree

Science/Health/CS degree preferred

Tools

OnCore

Power Trials

Job description

1 Inventa Place Silver Spring, MD 20910

Kids Are Our Everything.

Department 10574 CR Administration

Pay Range

$65,124.80 - $108,555.20

The Sr. CRMS coordinator is responsible for the daily management and operations of the OnCore clinical research management system. They provide training and advisory services to end users and are a point of contact with the vendor. The Sr. CRMS coordinator is a member of the clinical research support team and helps to facilitate effective, efficient and compliant clinical research.The Sr. Clinical Research Management Systems (CRMS) Coordinator will provide application support and administration in the maintenance of the electronic data systems (OnCore, Power Trials) utilized to support the administration of clinical trials. In addition, the position is responsible for training staff and faculty in the use of the systems and facilitating the adoption of these systems throughout Children's National. Clinical research experience and familiarity with database systems is recommended, including working knowledge of IRB, ICH/GCP guidelines, federal and state guidelines, and regulations and laws that govern research administration.

Minimum Education

• Associate's Degree with at least 4 relevant years of experience (Required)
• Bachelor's Degree in a Sciences, Health Administration, Computer Science or other applicable discipline (Preferred)

Minimum Work Experience

• 3 years Prior clinical trials experience either as clinical research coordinator or in clinical research administration. (Required)
• 2 years Prior Experience with OnCore (Required)

Required Skills/Knowledge

• Use of computers and web-based applications in a security-focused environment.
• Critical thinking skills - ability to analyze business operations workflows, finding efficiencies, and implementing improvements.
• Excellent communication skills, ability to interact across the organization, ability to translate clinical research concepts and researcher needs to technical personnel and vice versa.
• Ability to develop training plans and materials and deliver training to end users.

Functional Accountabilities

Responsible Conduct of Research

• Consistently demonstrates adherence to the standards for the responsible conduct of research.
• Uses research funds and resources appropriately.
• Maintains confidentiality of data as required.
• Meets all annual job-related training and compliance requirements.

CR Management Systems

• Act as key point of contact for end users and vendor. Work with internal resources and/or vendor, where appropriate, to ensure issues are resolved in a timely manner. Facilitate OnCore Steering Committee, planning agenda, communicating with members, maintaining minutes, following up on action items.
• Works closely with the Research IT team to ensure that all interfaces between OnCore and other systems remain functional
• Provide support to end users including user training, new user activation, ongoing communication related to changes, functionality and status of respective applications.
• Develop communication and training materials for new and existing users. Ensures SOP's guidance documents and job aides are up to date and reflect current practices.
• Develops and annual training plan and schedule. Delivers training to new users as needed
• Coordinate the evaluation of upgrades on the test environment and provide feedback to vendor product support regarding functionality and to appropriate leaders regarding impact of upgrades.
• Evaluate and communicate to appropriate leaders and staff how upgrades may impact current workflows, policies and processes.
• Identify reporting requirements of research leadership and investigators/study teams and design, develop and disseminate validated standard and ad hoc reports as needed. Maintain a library of reports and update designs as necessary.
• Conduct internal monitoring of the system and provide a strategy for maintaining data integrity and to meet established standards of data entry into the system.
• Implement metrics to track organizational adoption for report to leadership.
• Participate in the creation of study protocol builds including calendars and budgets as needed.

What You'll Receive

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
• Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
• Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
• Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.

Why Join Us

• Nationally Recognized Excellence - Consistently ranked among the Top 10 Children's Hospitals in the nation by U.S. News & World Report.
• Leading Pediatric Care - One of the largest and most comprehensive children's hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
• Innovation & Research - A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
• Mission-Driven Culture - Dedicated to providing family‑centered care while fostering a collaborative, supportive environment for clinical teams.

The disclosed salary range includes the minimum and maximum rates within which Children's National believes an individual's base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children's National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual's combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children's National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The "Know Your Rights" poster is available here: and the pay transparency policy is available here:Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.