Sr. Credit & Collections Specialist

Cadence; Nevada (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

Cadence is seeking a Sr. Credit & Collections Specialist to manage North American AR and build key relationships with Cadence account managers and customers.

The role involves resolving billing issues, reporting on collection status, and ensuring accurate cash application in a corporate office setting. We value 5+ years in collections, proficiency in Excel/Word, and strong communication, with preferred SAP/SharePoint/Salesforce experience.

Qualifications

• 5+ years of collections experience with large customer base.
• Proficiency in Microsoft Office including Excel and Word.
• Excellent communication, problem solving, and analytical skills.
• Experience with SAP, SharePoint, and Salesforce preferred.
• Experience in high tech industry beneficial.

Responsibilities

• Review open accounts receivable and engage in required collection efforts.
• Make outbound collection calls/emails professionally while maintaining customer relations.
• License key extensions – manage software access in line with customer payments.
• Prepare cash flow forecasts for customer account portfolio and assess future billings.
• Prepare various reports as required.
• Occasional project work.

Skills

Collections experience

Credit experience

Communication

Problem solving

Analytical skills

Self-starter

Attention to detail

Tools

Excel

Word

SAP

SharePoint

Salesforce

Job description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Timely collections of North America customer accounts receivable to achieve targeted results. Accounts receivable include multi-million-dollar transactions. To achieve these results, candidate will be required to develop, foster and manage key relationships with Cadence account managers/directors and customers.

Title: Sr. Credit & Collections Specialist

Location: Sandy, Utah, Phoenix, AZ, Denver, CO

Must Haves

• Resolve client-billing problems and address accounts receivable delinquency, applying good customer service in a timely manner.
• Provide weekly and quarterly metrics reports with updates on collection status and analysis of movements on the accounts receivable ledger.
• Cash receipts – liaise with Order Management and Accounting teams to ensure correct cash application to customer accounts.
• Please Note: This is not a Call Center. This is a corporate office, and we are looking for a Sr. Credit & Collections Specialist to join our team.

Requirements

• At least 5 years of collections experience including interaction with a large customer base.
• Some credit experience preferred.
• Proficiency in Microsoft Office including Excel and Word is essential.
• Excellent communication, problem solving, and analytical skills required.
• SAP, SharePoint, and Salesforce experience are preferred.
• Must be a self-starter capable of identifying and completing critical tasks independently with a sense of urgency.
• Must be detail oriented with an eye for accuracy.
• Experience in high tech industry beneficial.

Position Responsibility

• Review open accounts receivable and engage in required collection efforts.
• Make outbound collection calls/emails in a professional manner while maintaining and improving customer relations.
• License key extensions – manage customer software access in line with customer payments.
• Prepare cash flow forecasts for customer account portfolio. This involves examination of existing and future billings for all order types and an assessment of the expected collection dates.
• Prepare various reports as required.
• Occasional project work.

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