Sr. Credit & Collections Analyst

Omnicell, Inc.; Fort Worth (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare technology firm is seeking a Senior Credit and Collections Analyst to oversee accounts receivable and facilitate cash collections. Key responsibilities include managing customer accounts, resolving payment issues, and performing detailed account analysis. The ideal candidate has over 5 years of B2B collections experience and strong organizational and communication skills. Proficiency in MS Excel is required, with additional qualifications preferred in accounting or finance.

Qualifications

• 5+ years of B2B Collections experience required.
• Demonstrated proficiency with MS Excel.
• Ability to work with minimal supervision.

Responsibilities

• Manage a portfolio of customer accounts.
• Resolve complex customer payment issues.
• Perform account analysis related to invoicing.

Skills

Organizational skills

Communication skills

Customer service skills

Problem-solving skills

Independence

MS Excel proficiency

Education

High school diploma/GED

AA degree in Accounting/Finance

Job description

Senior Credit and Collections Analyst

The purpose of this position is to facilitate the prompt collection of the company’s Accounts Receivable. This position will contribute to the company achieving its cash collections and DSO goals and minimizing the company’s Bad Debt Expense.

This position would be depended upon to perform at a consistently high level and make contributions to improving the processes utilized in the department. This position involves contact with our customers, primarily via telephone and email, to check on the payment status of open invoices. Once payment status is established, the task evolves into providing support to effect a timely resolution of those issues that may be impeding our ability to elicit payment from the customer.

Responsibilities:

• Manage a portfolio of customer accounts

• Ensure timely cash collections in order to achieve department targets

• Accurate Cash Projections of assigned accounts

• Resolves complex or highly visible customer payment issues

• Perform account analysis related to invoicing and payments received

• Interface with customer base and sales personnel to ensure timely follow-up on collection issues and

• respond to client inquiries in a timely manner

• Manage monthly A/R close, account reconciliation, and preparation of related audit schedules

• Responsible for assigned monthly account reconciliations

• Prepare various analyses as required

• Participate in quarterly audits as requested

• Evaluate and assist in improving current systems and process

• Acts as a mentor for AR Specialist II and AR Specialist II

• Complete additional projects as assigned

• Additional responsibilities as assigned by manager

Required Knowledge and Skills:

• Ability to work with multiple tasks to meet deadlines

• Must be highly organized

• Must be able to effectively communicate with all levels of personnel and external contacts

• Possess good customer service and influencing skills and expected to be highly responsive to internal and external customer needs

• Demonstrated excellent problem-solving skills

• Ability to work independently and handle frequent interruptions and priority changes

• Requires minimal supervision for day to day tasks

• Demonstrated proficiency with MS Excel

Basic Qualifications:

• High school diploma/ GED

• Five plus (5+) years of B2B Collections experience

Preferred Qualifications:

• AA degree with Field of Study in Accounting/Finance

• NACM CBA or CBF Designation

• Advanced Excel skill set

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.