Sr. Credit Analyst

RYAM; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

RYAM is seeking a Credit Department professional in Jacksonville, FL to lead credit and collections operations. The role requires applying company policy to manage credit risk, investigating and recommending credit limits, and coordinating limits across sites to avoid exceeding customer limits.

Responsibilities include monitoring receivables, improving customer communications to reduce sales time on credit issues, and engaging with multiple credit agencies and external forums.

Qualifications

• Bachelor's degree in a financial field of study.
• Three or more years of directly relatable experience.

Responsibilities

• This position will be responsible for providing and coordinating a credit and collection service while ensuring proper control of the credit function by application of company policy, principles and guidelines.
• Investigation, preparation and recommendation of credit limits for new customers or existing customers, adhering to company policy
• Co-ordination of credit limits within sites to ensure customer limits are not exceeded
• Monitor, review and update existing credit limits to reflect current market conditions.
• Monitoring of receivables and collection of past due accounts
• Improve and maintain customer communication to alleviate time spent by sales and marketing personnel resolving credit issues
• Use multiple credit agencies to manage risk
• Ensure all pertinent information received on customers is communicated to proper individuals
• Safeguard assets by control and collection of receivables
• Contracting out collections with various collection agencies
• Participate in outside credit forums (NACM, D&B etc)
• Preparation of Court Claim documents on bankrupt customers
• Monitor and account for D&B report usage
• Advise, recommend and/or provide pertinent credit information to other Groups within the corporation
• Additional duties as assigned

Education

Bachelor's degree in a financial field of study

Job description

About RYAM

RYAM is a global leader of high purity cellulose commonly used in the production of filters, food, pharmaceuticals, high performance plastics, propellants and various other industrial applications. RYAM’s specialized assets, capable of creating the world’s leading cellulose specialties products, are also used to produce cellulose viscose pulp, cellulose fluff pulp, paperboard, high yield pulp and various value-added co-products, including biofuels, bioelectricity and lignin. With manufacturing operations in the U.S., Canada and France, RYAM generated $1.5 billion of revenue in 2025. More information is available at www.ryam.com

RYAM is a global leader of high purity cellulose commonly used in the production of filters, food, pharmaceuticals, high performance plastics, propellants and various other industrial applications. RYAM’s specialized assets, capable of creating the world’s leading cellulose specialties products, are also used to produce cellulose viscose pulp, cellulose fluff pulp, paperboard, high yield pulp and various value-added co-products, including biofuels, bioelectricity and lignin. With manufacturing operations in the U.S., Canada and France, RYAM generated $1.5 billion of revenue in 2025. More information is available at www.ryam.com. RYAM's intellectual property and manufacturing processes have been developed over 100 years, resulting in unique properties and very high quality and consistency. RYAM is consistently ranked among the nation's top 50 exporters and delivers products to 79 ports around the world, serving customers in over 40 countries across five continents. At RYAM, we’re shaping the future of talent. RYAM has a specific purpose…to be the world’s leading manufacturer of renewable products, including paper, packaging, and high purity cellulose. We want smart, innovative people who can find new ways to solve challenging problems. We need talented professionals across multiple disciplines who want to contribute to the company’s mission and advance its vision, while also shaping its future.

How you’ll shape the future of the Credit Department

• This position will be responsible for providing and coordinating a credit and collection service while ensuring proper control of the credit function by application of company policy, principles and guidelines.
• Investigation, preparation and recommendation of credit limits for new customers or existing customers, adhering to company policy
• Co-ordination of credit limits within sites to ensure customer limits are not exceeded
• Monitor, review and update existing credit limits to reflect current market conditions.
• Monitoring of receivables and collection of past due accounts
• Improve and maintain customer communication to alleviate time spent by sales and marketing personnel resolving credit issues
• Use multiple credit agencies to manage risk
• Ensure all pertinent information received on customers is communicated to proper individuals
• Safeguard assets by control and collection of receivables
• Contracting out collections with various collection agencies
• Participate in outside credit forums (NACM, D&B etc)
• Preparation of Court Claim documents on bankrupt customers
• Monitor and account for D&B report usage
• Advise, recommend and/or provide pertinent credit information to other Groups within the corporation
• Additional duties as assigned

You’ll Be Someone Who Can Bring

• A bachelor's degree in a financial field of study
• Three or more years of directly relatable experience

EOE/Vet/Disability