Sr. Credentialing & Payor Relations Specialist

Intune Physical Therapy; Brentwood (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Intune Physical Therapy in Brentwood, TN is seeking a Sr. Credentialing & Payor Relations Specialist to lead provider enrollment, credentialing, and payor contracting across multiple clinics.

This exempt, onsite role partners with Finance & Acquisitions to support growth and acquisitions. The ideal candidate will manage full credentialing lifecycle from onboarding to recredentialing, optimize payor contracts, and coordinate with HR, operations, and leadership to ensure compliant and timely

Qualifications

• Experience managing credentialing lifecycle across multi-site healthcare networks.
• Strong knowledge of provider enrollment, credentialing, and payor contracting processes.
• Ability to coordinate with HR, operations, and leadership to support growth initiatives.

Responsibilities

• Coordinate onboarding and credentialing cycles for new and existing providers.
• Collect, verify, and maintain licenses, certifications, and malpractice insurance.
• Manage payer enrollment, credentialing, and contract negotiations across multi-state networks.
• Collaborate with HR, Operations, and Practice Leadership to ensure seamless onboarding and growth.

Skills

Credentialing

Payor relations

Provider enrollment

Documentation management

Job description

Sr. Credentialing & Payor Relations Specialist | Intune Physical Therapy# Sr. Credentialing & Payor Relations SpecialistBrentwood## Job Description**Sr. Credentialing & Payor Relations Specialist****Classification:** Exempt**Reports to:** Director of Finance & Acquisitions**Location:** Brentwood, TN**Date:**November 2026**About Intune Physical Therapy**At Intune, we build deeply personalized physical therapy experiences. As a family business, we launched Intune with the core belief that physical therapy should be personal: a personal plan of care tailored to each individual’s goals and circumstances, and an outstanding patient experience based on personal and lasting relationships. We believe that by prioritizing the individual and committing to their long-term and full-body healing, we can make a profound and lasting impact on our patients and our communities.Our parent company, Highland Ventures, is a national venture management company focused on strategically developing and operating businesses centered around its real estate portfolio. A family-owned business, Highland Ventures operates in the real estate, foodservice, and healthcare industries, while also evaluating other industries for investment. Our current businesses include:* Hoogland Restaurant Group: The largest franchisee of Marco's Pizza with 130+ locations.* Legacy Commercial Property: Own and manage over 700 commercial properties.* Highland Pure Water & Ice: 24/7 kiosks with over 70 locations in 10+ states.* Intune Physical Therapy: A physical therapy brand currently being built from the ground up.**Role Summary**The Sr. Credentialing and Payor Relations Specialist is a critical on-site role responsible for managing provider enrollment, credentialing, payor contracting, and strategic payor initiatives across multiple clinic locations. This position oversees the full provider credentialing lifecycle, including new provider enrollments, recredentialing, and annual renewals, while also supporting complex provider transitions associated with practice acquisitions, network consolidations, and corporate asset deals. The Sr. Specialist serves as a key liaison for multi-state payor relations, coordinating enrollment activities, maintaining provider participation, optimizing commercial payor contracts, and supporting contract renegotiations. Working cross-functionally with Human Resources, Operations, and Practice Leadership, this role ensures seamless project coordination throughout the provider onboarding process and supports organizational growth through effective payor and credentialing strategies.**Key Responsibilities**Provider Credentialing & Documentation Lifecycle· Coordinate full onboarding and credentialing cycles for new and existing healthcare providers.· Collect, verify, and maintain provider documentation including licenses, certifications, and malpractice insurance.