Sr. Corporate Partner Success Specialist

Remote Jobs; United States; Remote; USD 70,000 - 85,000; Full time

Job summary

This innovative firm is seeking a dedicated client success professional to enhance relationships with corporate partners. In this role, you will act as the primary liaison, managing program execution and conducting yearly reviews to drive growth. The position offers ample opportunities for career advancement and access to extensive educational resources. Join a supportive and inclusive work culture that values diversity while enjoying competitive health benefits and a flexible vacation policy. If you are passionate about fostering long-term partnerships and making data-driven decisions, this is the perfect opportunity for you.

Benefits

Flexible vacation policy

Paid family leave

Best-in-class health care benefits

Tuition coverage for online programs

Qualifications

• 2+ years in customer success or client services is essential.
• Strong analytical and communication skills are required.

Responsibilities

• Serve as the primary client liaison and manage account strategies.
• Conduct yearly business reviews and analyze customer health metrics.

Skills

Interpersonal Skills

Communication Skills

Analytical Skills

Customer Success Management

Problem-Solving Skills

Tools

Salesforce

Job description

Employer Industry: Human Capital Management

Why consider this job opportunity:

1. Salary range: $70,000 - $85,000 USD
2. Opportunity for career advancement and growth within the organization
3. Access to 2,800+ online certificate and degree programs with upfront tuition coverage starting Day 1
4. Flexible vacation policy and paid family leave
5. Best-in-class health care benefits
6. Supportive and inclusive work culture that values diversity and belonging

What to Expect (Job Responsibilities):

1. Act as the primary client liaison, supporting clients with program management and account strategy execution
2. Conduct yearly business reviews for corporate partners to showcase program value and identify growth opportunities
3. Analyze customer health metrics and gather feedback to understand partner sentiment
4. Maintain ongoing updates and communication with corporate partners using Salesforce and other documentation tools
5. Serve as the main point of contact for specialty and nurture-level client accounts, fostering positive relationships

What is Required (Qualifications):

1. Minimum of 2 years of experience in customer success and/or client services role
2. Exceptional interpersonal, verbal, and written communication skills
3. Strong analytical skills with the ability to make data-driven decisions
4. Proven ability to build trust and maintain long-term partnerships
5. Flexibility to travel as needed (up to 10%)

How to Stand Out (Preferred Qualifications):

1. Experience in account and customer success management
2. Background in education or human capital management
3. Demonstrated operational excellence in process optimization
4. Ability to deliver compelling presentations to diverse audiences
5. Creative problem-solving skills to address complex customer challenges