Sr. Coordinator, Office Services

Baker Tilly Advisory Group, LP; United States; On-site; USD 71,635,000 - 103,155,000; Full time

Job summary

Baker Tilly Advisory Group, LP in the United States is seeking a Senior Coordinator, Office Services to oversee daily administrative and facilities operations at the office. This role ensures a smooth, safe, and high‑quality workplace, prioritizing service excellence and thoughtful, proactive support for engagement teams and visitors.

You will manage meetings, events, mail, courier services, on‑site vendor coordination, badges and onboarding, front desk coverage, and office supplies.

Qualifications

• High school diploma or GED required, high school diploma preferred.
• 1 year of relevant experience required, 3 to 5 years preferred.
• Proficiency with Microsoft Word and Outlook; basic Excel/PowerPoint knowledge.

Responsibilities

• Facilities and Workplace Readiness: maintain and operate office spaces, readiness standards, furniture setup and resets for meetings/events.
• 20% Meetings, Events & Catering Coordination: set up meeting rooms, coordinate catering, manage on-site event logistics.
• 15% Mail, Shipping & Courier Services: oversee mail/shipping operations, meet deadlines, train coordinators on mail workflows.
• 10% Lead process for large-scale duplicating projects: copying, collating, assembly, scanning and distribution.
• 10% Vendor, Landlord & Property Management Coordination: primary onsite contact for vendors, manage work orders and repairs.
• 10% Security Access, Badge & Onboarding Coordination: manage badges/keys/access and onboarding support.
• 10% Front Desk, Client Service and Workplace Experience: onsite contact, reception coverage, visitor needs.
• 10% Office Supplies & Breakroom Management: stock consumables, manage ordering portals and invoicing.
• 5% Safety, Records, and Compliance: support safety drills, maintain logs, coordinate inspections.

Skills

Communication

Teamwork

Confidentiality

Proactive service

Education

High School Diploma or GED

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

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Job Description

The Senior Coordinator, Office Services supports and oversees the daily administrative and facilities-related operations of the office location to ensure a smooth, safe, and high-quality workplace experience. The Senior Coordinator evaluates, prioritizes, and fulfills onsite service requests; interfaces with property management and vendors; and handles onsite operational exceptions that arise during the workday. The role also provides guidance to Coordinators on daily workflows, service expectations, and standards. Client Operations and Engagement Teams serve as the primary consumers of Office Services offerings, leveraging the office environment to support client delivery and operational needs. This position requires strong communication skills, the ability to multi-task, and a proactive service mindset. The Senior Coordinator is an individual contributor with expanded responsibility and is required to be onsite due to the nature of the responsibilities and support model of the Core.

Responsibilities

• Facilities and Workplace Readiness: Ensuring the office, training rooms, and shared spaces are maintained and operational, overseeing space readiness standards and quality, coordinating furniture setup/breakdown and resets for meetings/events, and Ensuring workplace preparedness for engagement teams, visitors, and client operations.
• 20% Meetings, Events & Catering Coordination: Coordinating internal meeting setup and support, scheduling and preparing conference rooms, coordinating catering orders and verifying accuracy, managing on‑site event logistics and resets, identifying and resolving issues impacting meeting experience.
• 15% Mail, Shipping & Courier Services: Overseeing daily mail and shipping operations, ensuring deadlines and service standards are met, handling escalations or exception shipments, acting as a trainer for Coordinators on mail workflows.
• 10% Lead process for large-scale duplicating projects including copying, collating, assembly, scanning and distribution of internal and external client deliverables.
• 10% Vendor, Landlord & Property Management Coordination: Acting as primary onsite point of contact for vendors and property management, coordinating work orders and repairs, monitoring vendor performance and needs, supporting contract tracking at the location level.
• 10% Security Access, Badge & Onboarding Coordination: Managing badges, keys, access provisioning and removals, coordinating new hire workspace readiness, supporting exit workflows and workspace turnover, Partnering with HRIT for onboarding needs.
• 10% Front Desk, Client Service and Workplace Experience: Serving as onsite point of contact, ensuring service levels for internal clients, providing reception coverage as required, addressing visitor and stakeholder needs.
• 10% Office Supplies & Breakroom Management: Ordering, stocking and tracking consumables and supplies, ensuring availability standards are met, managing vendor ordering portals and invoicing (as applicable).
• 5% Safety, Records, and Compliance: Supporting safety protocols and drills, maintaining documentation and office logs, coordinating inspections or compliance related visits, ensuring incident reporting processes are followed.

Qualifications

High school diploma or GED required, high school diploma preferred. 1 year of relevant experience required, 3 to 5 years preferred. Proven ability to communicate clearly, concisely, and proactively with team members and internal stakeholders. Ability to collaborate effectively and provide support to peers in a team‑based environment. Demonstrated initiative in establishing productive relationships with stakeholders directly impacted by services provided. Curiosity and willingness to learn how services indirectly impact other stakeholders. Ability to model confidentiality, professionalism, and appropriate workplace decorum. Proficiency in utilizing advanced features of Microsoft Word and Outlook independently. Working knowledge of basic features in Microsoft Excel, Microsoft PowerPoint, and other role‑relevant software with minimal guidance. Ability to identify and leverage appropriate tools and resources to complete work effectively. Demonstrated initiative in advancing technical skills and applying newly acquired knowledge. Consistent production of high‑quality work that is accurate and requires minimal review. Proactive approach to seeking feedback and guidance to improve work quality and meet deadlines. Consistent delivery of services in a professional manner aligned with Baker Tilly Core Values, with strict adherence to confidentiality. Understanding of how services support internal customers’ success, demonstrated through proactive and anticipatory support behaviors. Ability to prioritize workload, identify solutions, and access resources with minimal supervision, prompting, or coaching. Understanding and application of best practices and standards of excellence to ensure effective processes and efficient use of resources. Willingness to contribute to special projects and initiatives as needed. Application of knowledge gained through inquiry, coaching, mentoring, and ongoing performance feedback. Ability to share knowledge and best practices with peers to support team success. Demonstrated intermediate capability behaviors, including recognizing strengths and identifying opportunities for performance growth. Ability to work overtime during peak periods as business needs require.

Salary and Benefits

The pay rate range for this job position is $25.00 to $36. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location.

Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Accommodations

If you have a special request or need that requires accommodations to fully participate in interviewing or onboarding, please submit your request using the “Contact Us” feature on our Careers page. A member of our People Solutions team will follow up with you to discuss your specific needs.

Equal Opportunity

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Recruiter Agreement Note

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e‑mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.