Sr. Content Designer

Mindlance; Charlotte (NC); Hybrid; USD 75,000 - 100,000; Full time

Job summary

A leading company is seeking a Sr. Content Designer for a 7+ month contract based in Charlotte. This role focuses on crafting impactful messaging related to authentication and servicing notifications, requiring strong UX writing and content design skills. Ideal candidates will have experience managing projects in a high-visibility environment and a thorough understanding of user engagement strategies.

Qualifications

• 3+ years of experience in content design, UX writing, or related field.
• Strong understanding of UX, content design, and A/B testing.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Craft messaging for time-sensitive servicing notifications and alerts.
• Collaborate with teams to ensure clarity and consistency in communication.
• Create user-friendly messaging for authentication flows.

Skills

Content Design

UX Writing

Marketing

Copywriting

Information Architecture

Tools

CMS

Figma

Miro

Job description

Job Title: Sr. Content Designer

Location: Charlotte, NC and Raleigh, NC

Duration: 7+ Months (high potential to extend or convert)

Work Schedule: Hybrid (4 days onsite - 1 day remote)

Type: Full Time Contract

Job Description:

Business Initiative/Purpose:

Sr. content designer to support authentication, alerts, and bulk notifications in the Enterprise and Connected Channel Design segment

Role Responsibilities:

• Craft clear, concise, and impactful messaging for time-sensitive servicing notifications, alerts, and authentication flows.
• This role sits at the intersection of UX writing and product design—helping users stay informed, engaged, and secure while interacting with our platform.
• Play a key role in shaping the way company communicates highly visible, critical information, ensuring clarity, accessibility, and consistency across touchpoints.
• Collaborate with cross-functional teams to drive alignment and execution.
• Ensures user-friendly messaging for authentication flows, helping clients securely access their accounts with confidence and ease.

Must Have Skills/Prior Experiences:

• 3+ years of experience in content design, UX writing, marketing, copywriting, or related field
• Strong understanding of UX, content design, and information architecture.
• Familiarity with A/B testing, user research, and performance analytics.
• Ability to manage multiple projects and meet deadlines in a fast-paced, high-visibility environment.

Plus/Nice to Have Skills/Prior Experiences:

• Experience with bulk notifications, application alerts, servicing messages, and authentication content
• Experience with CMS, design tools like Figma, and collaboration tools like Miro

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."