Sr Consultant - Global Capabilities Services

FedEx; Plano (TX); On-site; USD 79,000 - 174,000; Full time

Job summary

FedEx Logistics is seeking a Senior Consultant, Global Capabilities Services to support enterprise transformation through structured delivery, analytics, and cross‑functional coordination. You will help plan, track, and execute initiatives across programs, building expertise in global capability transformation.

Reporting to the Chief of Staff, you will partner with leaders to drive change, manage governance materials, and deliver performance reporting in a hybrid, Dallas‑area environment.

Qualifications

• Bachelor’s degree/equivalent required.
• Five (5) years of experience in project support, transformation delivery, operations, or related fields.
• Strong written and verbal communication and stakeholder management abilities.

Responsibilities

• Support execution of initiatives by maintaining plans, trackers, deliverables and documentation, ensuring alignment with business needs.
• Track and communicate risks, dependencies, issues, and action items across programs.
• Prepare and maintain program dashboards, status reports, and performance metrics.
• Develop and deliver clear communications and change enablement content for governance and leadership updates.
• Collaborate with cross-functional teams to support coordination and implementation activities.
• Apply FedEx tools and methodologies while seeking opportunities for process improvement.

Skills

Self-starter

Consultative skills

Project management

Adaptability

Analytical skills

Education

Bachelor's degree or equivalent

Job description

Job Summary

The Senior Consultant, Global Capabilities Services supports the execution of enterprise transformation initiatives through structured delivery support, analytics, and coordination. This role contributes to planning, tracking, and execution activities across assigned programs and transitions, building foundational expertise in global capability transformation.

Reporting to the Chief of Staff, this individual will be a key partner in driving organizational strategic items, leading communications, managing run‑of‑business activities, and supporting critical projects across the broader business.

The ideal candidate is a proactive self-starter who thrives on turning strategic goals into actionable plans.

Essential Functions

Consultive Project & Program Support

• Partner with internal leaders and stakeholders to understand their strategic objectives, translating goals into comprehensive project plans and executable strategies.
• Proactively support execution of assigned initiatives by maintaining plans, trackers, deliverables, and documentation, ensuring alignment with business needs and adapting to evolving priorities.
• Take ownership beyond task management of key activities across people, process, technology, and readiness workstreams.
• Track and communicate risks, dependencies, issues, and action items.

Data-Driven Reporting & Analytics

• Prepare and maintain program dashboards, status reports, and performance metrics that provide clear insights.
• Analyze data to identify trends, risks and opportunities, and use that information to tell a compelling story that informs strategic decisions.

Stakeholder Alignment & Change Support

• Coordinate with cross‑functional teams to support communication, collaboration, and execution activities.
• Develop and deliver clear, concise, and compelling communications (both written and verbal), training materials, and change enablement content.
• Prepare and present materials for program governance and leadership updates.

Adaptability & Continuous Improvement

• Effectively manage shifting priorities and ambiguity in a dynamic, fast‑paced environment.
• Apply FedEx tools, templates, and methodologies consistently while identifying opportunities for process improvement.
• Incorporate feedback and lessons learned to continuously improve execution effectiveness.
• Perform other duties as assigned.

Minimum Education

• Bachelor’s degree/equivalent required.

Minimum Experience

• Five (5) years of experience in project support, transformation delivery, operations, consulting, or related fields.

Knowledge, Skills and Abilities

• Demonstrated ability to act as a self‑starter, taking initiative to solve problems and drive projects forward with minimal oversight.
• Strong consultative and project management skills, with an ability to understand strategic goals and build a plan to achieve them.
• High adaptability and resilience in a fast-paced, matrixed environment with changing priorities.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights and strategic narratives.
• Excellent interpersonal skills, with the ability to build relationships and influence across all levels of the organization.

Internal Pay Grade

E27

National Pay Transparency Ranges

USA: $7,094.23/mo - $15,607.31/mo, CO: $7,094.23/mo - $14,957.01/mo, CA: $7,488.36/mo - $12,533.14/mo, NJ: $7,488.36/mo - $11,981.37/mo, ME, OH & VT: $7,488.36/mo - $13,006.09/mo, MN: $7,488.36/mo - $14,306.70/mo, IL & NV: $7,488.36/mo - $14,957.01/mo, MD, NY, VA & WA: $7,488.36/mo - $15,607.31/mo, MA: $7,882.48/mo - $15,607.31/mo, RI: $8,670.73/mo - $13,006.09/mo, CT: $8,670.73/mo - $14,957.01/mo, DC & HI: $9,064.85/mo - $14,957.01/mo, NYC: $9,064.85/mo - $15,607.31/mo

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job‑related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non‑exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program.

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Domicile and Work Model

The preferred location for this hybrid position is Dallas, TX. However, we will consider candidates based elsewhere within the United States, excluding Alaska, Hawaii, and U.S. territories. Candidates residing within 50 miles of a FedEx campus will be required to work on‑site at a FedEx location several times per week.