Sr. Configuration Analyst

Harford Mutual Insurance Group; Bel Air (MD); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health

401k w/ Match

Education & Training

Company Incentive Plan

Self-Managed PTO

Hybrid Schedule

Job summary

Harford Mutual Insurance Group is seeking a Sr. Configuration Analyst to enhance system functionality within a SaaS environment.

The role operates on an agile team to deliver high-priority features and collaborates with business analysts to implement scalable configurations. Hybrid work in Bel Air, MD with opportunities to optimize databases, ensure compliance (ISO data), and partner with QA and release management to elevate configurations to production.

Qualifications

• Bachelor's degree in CS or related field or equivalent practical experience.
• 5–7 years of configuration experience; 3+ years of Insurance experience preferred.
• Experience with Sapiens Policy Pro is highly preferred.
• Experience with P&C insurance data (ISO) is a plus.
• Strong SQL knowledge and ability to work with relational databases.

Responsibilities

• Configure low-code/no-code applications to meet business requirements.
• Work directly with business analysts to identify and implement solutions.
• Estimate, plan and implement maintainable configurations within sprint timelines.
• Analyze, troubleshoot, and resolve complex configuration issues.
• Document updates clearly to stakeholders and coordinate with QA and release management.
• Participate in requirements gathering and sprint planning.
• Support production elevation of configurations.

Skills

SQL Server

Oracle

SaaS configuration

Low-code/No-code

Agile methodologies

Analytical thinking

Education

Bachelor of Science in Computer Science or related field

Tools

Sapiens Policy Pro

ISO data familiarity

Job description

Harford Mutual Insurance Group is a growing, dynamic mutual insurance carrier providing commercial property and casualty insurance products and services to a regional market. Headquartered in Harford County, Maryland, Harford Mutual offers a positive, diverse, and inclusive work environment with a rich company culture. Founded in 1842 on the principles of mutuality, we believe in insuring opportunity through mutual success® for our policyholders, agents, communities, and employees, and invite our employees to continue that tradition with respect, integrity, exemplary service, and personal responsibility.

Listed within this posting is the anticipated salary range for this position, plus variable incentive compensation. The final salary offered to a successful candidate may vary and will be dependent on several factors that include, but are not limited to, your business experience, education, and individual capacity. Harford Mutual is a multi-state employer, and this salary range may not reflect positions that work in other states.

THE OPPORTUNITY:

The Sr. Configuration Analyst adds or modifies system functionality to meet business requirements within a Software as a Service (SaaS) application. The role works independently as part of an agile development team and provides solutions for high-priority business critical features.

LOCATION:

Hybrid (Bel Air, MD office location)

WHAT YOU’LL DO:

• Configure low-code or no-code applications to complete work assignments to meet business requirements
• Work directly with business analysts and business partners to identify and implement solutions
• Estimate, plan and implement maintainable and efficient solutions for multiple assigned tasks within target dates
• Analyze, troubleshoot, and resolve complex configuration issues in a timely manner
• Document and communicate updates clearly and comprehensively to stakeholders
• Work effectively with QA analysts to ensure thorough testing and validation of configurations
• Work with release management to ensure a smooth elevation of configuration solutions to production
• Participate in requirements gathering and sprint planning sessions
• Other duties as assigned by supervisor

WHAT YOU’LL BRING:

• Bachelor of Science Degree (Computer Science or related technical degree preferred) or equivalent practical experience
• 5 -7 years of configuration experience; 3+ years of Insurance experience preferred
• Previous experience with Sapiens Policy Pro is highly preferred
• Experience working with P&C insurance compliance data (ISO) a plus
• Practical experience applying computer science concepts, including algorithms, data structures, conditional logic, and troubleshooting complex systems; developing software experience preferred
• Ability to query and understand the structures of relational databases is required (SQL Server, Oracle)

BENEFITS:

• Health
• 401k w/ Match
• Education & Training
• Company Incentive Plan
• Self-Managed PTO
• Hybrid Schedule

PHYSICAL DEMANDS & WORK ENVIRONMENTAL FACTORS:

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EEO STATEMENT:

Harford Mutual Insurance Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position.

Base salary is only one component of our competitive Total Rewards package. To learn more, please visit the Perks & Benefits on our website.