Sr. Clinical Specialist - Sacramento, CA

Thornton Tomasetti; California; Hybrid; USD 78,000 - 156,000; Full time

Benefits offered by this job

HIP PPO medical plan

Retirement savings plan

Tuition reimbursement

FreeU education benefit

Diversity recognition

Job summary

Abbott is seeking a CRM Product Support Specialist to deliver comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products. You will respond to inquiries from physicians, healthcare professionals, patients, and field staff, and you’ll help train and mentor teams across regions.

The role emphasizes clinical knowledge of cardiology and pacing, strong communication, and the ability to manage multiple assignments while collaborating with engineers,

Qualifications

• Bachelor’s degree in Bio-Medical Engineering or related field.
• 4+ years of related experience or a program certification; CRM certifications required.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures; advanced knowledge of cardiac pacing systems.
• Apply engineering skills to interpret and solve complex clinical problems.
• Strong written and verbal communication, interpersonal, presentation, analytical, and organizational abilities; able to meet deadlines.
• Detail-oriented and able to work independently.
• Able to collaborate with engineers, technical specialists, vendors, and customers.
• Able to manage multiple assignments simultaneously and efficiently.
• Extensive PC skills, including MS Office, to develop presentation materials.

Responsibilities

• Provide comprehensive engineering, sales, educational, and clinical support for CRM products.
• Respond to field inquiries from physicians, healthcare professionals, patients, and sales staff.
• Develop, lead, or facilitate CRM training sessions for healthcare professionals.
• Offer regional training seminars and assist in clinical studies/data collection.
• Mentor and provide leadership for less experienced Clinical Specialists.

Skills

Clinical interface skills

Relationship management

Technical support

Communication skills

Healthcare knowledge

Education

Bachelor's degree in Bio-Medical Engineering or related field

CRM product certifications

Tools

Microsoft Office Suite

CRM software tools

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life.

You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Sacramento, CA in the Cardiac Rhythm Management division.

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities

• Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas: Sales support Regional training seminars Clinical studies/data collection Trouble Shooting New product in-service training to physicians, nurses and sales representatives Mentors and provides leadership for less experienced Clinical Specialists Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.

Required Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 4+ years of related experience or a program certification from an accredited cardiac training program. Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.
• Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $78,000.00 – $156,000.00 In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: United States > California : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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