Sr. Clinical Program Manager

Davita Inc.; Georgia (VT); Remote; USD 105,000 - 177,000; Full time

Job summary

A leading healthcare company is seeking a Clinical Support Manager to provide expert guidance in wound care and related clinical education. This role involves training sales teams and customers while contributing to the development of educational resources. The ideal candidate will possess significant experience in post-acute care and a degree in a relevant field, making an impact on patient care through effective product education and support.

Qualifications

• 7+ years of relevant experience or equivalent.
• Clinician experience in post-acute care preferred.
• WOCN Certification or equivalent preferred.

Responsibilities

• Educate customers on McKesson products and provide training sessions.
• Interface with clinicians and sales teams for product implementation.
• Participate in clinical conferences and provide insights for product testing.

Skills

Consultation

Communication

Problem Solving

Presentation

Negotiation

Education

Degree or equivalent

Tools

MS Office

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

McKesson Med-Surg is seeking a Clinical Support Manager to join our team in the East Coast. This position will serve as our subject matter expert in Wound/Skin Care, Ostomy and Continence Care. This role is responsible for providing clinical support to sales teams and customers across the US.

Additionally, this role is responsible for educating existing and potential customers on quality patient care, particularly around wound and skin care in post-acute care facilities, Assisted Living, Home Care, Hospice and HME located throughout the US as directed by the Director of the Clinical Team. This role is responsible for providing clinical expertise via customer educational programs and resources. Emphasis is on McKesson brand products with focus on urological/ incontinence, advanced wound care, and skin care products.

The ideal candidate will reside in a major city in the East Coast with proximity to an airport for travel.

Responsibilities:

Educate

• Collaborate with the CRT and Marketing Team on the development of customer facing educational resources and presentations
• Provide training/education on McKesson products to customers, potential customers, and sales teams via Webex and live presentations
• Provide guidance and recommendations on products to clinicians at McKesson customer sites
• Provide clinical updates to sales leaders/sales teams
• Conduct clinical reviews and assessment for best practice recommendations

Sell

• Interface with customers, key decision makers, and sales teams, providing clinical perspective related to Mckesson products
• Participate on sales presentations
• Provide implementation support to new accounts/customers
• Participate in sales regional, district, and national meetings

Improve

• Participate and act as McKesson ambassador at clinical conferences
• Identify standardization opportunities for customers (i.e. formulary development/guidance)
• Participate on research and development-new ideas, product testing, clinical trials

Minimum Job Qualifications:

• Degree or equivalent and typically requires 7+ years of relevant experience or equivalent.

Business Experience:

• Minimum 5 years' clinician experience in post-acute care, preferably in a leadership capacity (to include direct wound management experience)
• Sales or sales support experience preferred
• Healthcare manufacturer/ distribution industry experience preferred

Specialized Knowledge/Skills:

• WOCN Certification or equivalent (CWVN, CWS, CWOCN, CWCA, WCC, CHWS, COCN) preferred.
• Nursing degree preferred.
• Adaptive and solutions-based approach to working with customers/sales teams
• Able to multi-task effectively and manage shifting priorities
• Strong consultation and communication skills; able to collaborate well with a diverse range of people; tactful, professional, and flexible
• Able to work independently
• Able to thrive in a dynamic environment and navigate organizational complexity and change
• Strong customer focus orientation along with ability to persuade and influence outcomes
• Professional, engaging and confident demeanor
• Strong presentation and negotiation skills
• Good reasoning abilities and sound judgment
• High level of computer proficiency using MS Office applications
• Able to travel 25-40% within assigned territory with occasional need to support locations outside assigned territory

Working Conditions:

• Home Office environment with frequent travel

Physical Requirements:

• Significant amount of time performing computer and phone-based work is required
• Significant amount of time spent traveling via automobile

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

$105,800 - $176,300

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!