Sr. Clinical AI Integration Specialist (Remote)

GovCIO; United States; Remote; USD 140,000 - 170,000; Full time

Job summary

GovCIO is seeking a Sr. Clinical AI Integration Specialist to support the Department of Veterans Affairs as Ambient Scribe rolls out. The role collaborates with VISNs, medical centers, and vendors to ensure vendor solutions fit smoothly into local clinical workflows, acting as the hands-on connector between what vendors deliver and site needs.

The position is remote within the United States. You will onboard sites, coordinate setup, support go-lives, assist testing, and document issues for

Qualifications

• Bachelor's with 12+ years (or commensurate experience).
• Experience in healthcare technology, implementation, application support or similar work.
• Experience coordinating with vendors and multiple stakeholder groups to deliver a unified solution.
• Strong problem-solving skills and the ability to tell whether an issue is a product problem workflow problem or a site readiness gap.

Responsibilities

• Serve as a day-to-day point of contact for assigned VISNs and sites during onboarding, pilots, and go-live.
• Work with vendors to coordinate setup, configuration, and rollout activities at each site.
• Help sites prepare for go-live by walking through readiness steps and confirming workflows, equipment, and access are in place.
• Support testing at sites and report results back to the Lead using the team's standard approach.
• Troubleshoot issues during training, office hours, and live support, and route anything unresolved to the right vendor or VA team.
• Document issues clearly and track them through to resolution.
• Share patterns across sites and vendors so lessons learned at one site help the next.
• Support equipment setup and testing, such as microphones, at the site level.
• Build strong working relationships with VISN leads, site champions, clinicians, and vendor teams.
• Contribute to job aids, checklists, and best practices that make rollouts more repeatable.

Skills

Healthcare tech experience

Vendor coordination

Multi-site rollout

Problem solving

Education

Bachelor's degree + 12+ years

Job description

GovCIO is currently hiring for Sr. Clinical AI Integration Specialist to support the Department of Veterans Affairs as it rolls out Ambient Scribe, a tool that helps clinicians document patient visits. This role works directly with Veterans Integrated Service Networks (VISNs), medical centers, and vendors to make sure vendor solutions fit smoothly into local clinical workflows. You will be the hands-on connector between what vendors deliver and what sites need to be successful. This position will be located remotely.

Responsibilities

• Serve as a day-to-day point of contact for assigned VISNs and sites during onboarding, pilots, and go-live
• Work with vendors to coordinate setup, configuration, and rollout activities at each site
• Help sites prepare for go-live by walking through readiness steps and confirming workflows, equipment, and access are in place
• Support testing at sites and report results back to the Lead using the team's standard approach
• Troubleshoot issues during training, office hours, and live support, and route anything unresolved to the right vendor or VA team
• Document issues clearly and track them through to resolution
• Share patterns across sites and vendors so lessons learned at one site help the next
• Support equipment setup and testing, such as microphones, at the site level
• Build strong working relationships with VISN leads, site champions, clinicians, and vendor teams
• Contribute to job aids, checklists, and best practices that make rollouts more repeatable

Qualifications

Required Skills and Experience

• Bachelor's with 12+ years (or commensurate experience)
• Experience in healthcare technology, implementation, application support or similar work
• Experience coordinating with vendors and multiple stakeholder groups to deliver a unified solution
• Strong problem-solving skills and the ability to tell whether an issue is a product problem workflow problem or a site readiness gap

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance.

Preferred Skills and Experience

• Experience with VA, VISNs, and/or federal healthcare
• Experience with VA clinical documentation systems and electronic health care records
• Experience support pilots, multi-site rollouts and enterprise rollouts

Posted Salary Range

USD $140,000.00 - USD $170,000.00 /Yr.